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Baymont Inn & Suites Delaware

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Baymont Inn & Suites Delaware
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240 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Delaware
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Showing 240: English reviews
United States
Reviewed 30 May 2016

let me start by saying that the staff were all very friendly and courteous to both me and my wife. however upon arrival, our air conditioner in our sweet did not work it was 93 degrees out with 100% humidity of course. the manager and a maintenance man in training came up very promptly and hit a reset switch on...

Review collected in partnership with Best Western
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Helpful?
Thank Dustin H
West Chester, United States
Reviewed 27 May 2016

Beautiful wood floors, very nice staff. And that is it. Rust in the bathroom, broken toilet seat, room keys constantly stopped working throughout the weekend in both rooms as well I noticed on other guests. They lost one of our rooms, so they put us on separate floors and on opposite sides of the building; Both rooms had same issues...

Review collected in partnership with Best Western
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Thank Kristina M
Cleveland, Ohio
Reviewed 19 May 2016

For the reviews I read and being a better BW property I expected more than I got. I arrived late and was ready for some much needed rest which did not come for some time. Apparently there was a wedding party there and they were having room to rom parties as well as hallway parties with constant door slamming and...

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Helpful?
Thank Donovan C
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Reviewed 18 May 2016 via mobile

What a great experience. Booked through hotels.com and got a good rate. Nice clean room. Pool to ourselves. Friendly front desk person. Wonderful breakfast with Deb the breakfast room staff. Deb went out of her way to get us directions to the zoo and to supply us with a snack for the day! We will be staying there in the...

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Helpful?
Thank Lynn M
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

We are so glad that you enjoyed your stay here with us and look forward to having you as our guests in the future. We hope you will come back and see us again soon. We will pass your positive feedback back to Deb and let her know what a wonderful job she is doing and the impression that she...

North Canton Ohio, United States
Reviewed 17 May 2016

Room was dirty and floor was sticky ..Dust bunnies on the floor. Bath tub had hair in it from past guest. Bathroom fixtures are stained and look as if someone deficated and didnt flush. Staff was nice room was remodeled but doesn't look like anybody has ever cleaned it or any of the hall ways ..

Review collected in partnership with Best Western
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Thank Lynn R
Reviewed 12 May 2016

The TV in the room next door was extremely loud at 1:45 am. I contacted front desk but the TV remained loud all night. I did not receive room service. I was told it was because I left my room messy. Really? I showed the front desk person what my room looked like, no mess. But still no cleaning service.

Review collected in partnership with Best Western
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Thank Kathy P
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

I would like to express my sincere appreciation for you taking time to complete a guest review of our hotel and for providing us with your impressions . All guest feedback is of great value and provides us with the ability to acknowledge outstanding performances and our strong points, as well as to more quickly identify areas needing attention and...

Fairborn, United States
Reviewed 6 May 2016

This Hotel was very nice for a budget priced hotel. Excellent Service. Very Clean & Neat. We booked a room for one night. We were in town for a two day job and needed the room for a lay over. We are very pleased with our service. Thanks for the Care you put into Hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Mike K
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

We are so glad that you enjoyed your stay here with us and look forward to having you as our guests in the future. We hope you will come back and see us again soon. We will continue to provide each and every one of our guests the most pleasurable experience possible.

Frankfort, United States
Reviewed 25 April 2016

I would not recommend staying here. Not worth the price. Do they believe in housekeeping? The tried to over charge the room. There was no carpet. Some people in my group ended up sick from the moldy conditions. Would never go back there.

Review collected in partnership with Best Western
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Thank Greg, Julie J
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Bear, United States
Reviewed 9 April 2016

Kids were running wild on a Thursday night. Slamming room door dozens of times. Pranking my room and others by beating on the door. Loud hallway conversations. Parents and staff would not lift a finger to get the situation under control. This continued from 7PM past 11PM. Hotel staff repeatedly said, "There is nothing we can do." Needless to say,...

Review collected in partnership with Best Western
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Helpful?
Thank Vincent Walter B
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dunkirk, United States
Reviewed 4 April 2016

Stayed here for my daughters dance recital and it was a great stay. Everything was clean and the desk staff was awesome. The bed was a bit stiff but I never expect beds at hotels to fit everyone's liking. It was not bad just not my bed. Overall it was a great stay and I would stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Joseph O
GuestServicesBWPD, Guest Relations Manager at Baymont Inn & Suites Delaware, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our Baymont Inn & Suites Delaware hotel located off of Rt. 23 near Delaware Municipal Airport (DLZ) and within driving range of I-71, I-270, and Port Columbus International Airport (CMH). Our non-smoking and pet-friendly location is convenient for families of students attending Ohio Wesleyan University or Methodist Theological School in Ohio. If you are traveling on business, we are also within driving range of Domtar Corporation, PPG Industries, and a number of other local companies. ... more   less 

Additional Information about Baymont Inn & Suites Delaware

Address: 1720 Columbus Pike, Delaware, OH 43015-2726 (Formerly Best Western Delaware Inn)
Region: United States > Ohio > Delaware
Price Range: RM386 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Delaware 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Delaware Best Western
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Delaware staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think any room would be quiet as this is not a big city and not a lot of traffic.”
 of 5 bubbles 41CaroleP, 14 Nov 2016 | Read review
“The people above us walked all night long. Stomping when they walked across their floor.”
 of 5 bubbles , 12 Oct 2016 | Read review
“I chose it for the location. You have to decide what is important to you.”
 of 5 bubbles 40hansw, 24 Aug 2016 | Read review
“quiet space, floors, quite small though”
 of 5 bubbles kendrano, 14 Aug 2016 | Read review
“Our room was across from breakfast room, avoid, as it is very noisy.”
 of 5 bubbles BEilbracht, 4 Feb 2016 | Read review
5 of 5