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I stayed here for business M-F for a few months. The front desk staff for the most part was great and customer service oriented, the restaurant/bar staff and food were great as well. Like many hotels in the area, this one is old and needs...More
Thank Bill H
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 9 December 2016
Hello Bill H!
Thank you for your feedback on your time spent at Crowne Plaza Dublin! I am pleased to hear you found our staff to be so friendly and genuinely caring. I place a high priority on encouraging our team to be human when...More
This is an older hotel that looks like it has been (relatively) recently remodeled. Can't get away from the "convention hotel" feel however. The front desk staff was friendly and efficient, and the room adequate. Since it's older, some conveniences are lacking - insufficient charging...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 7 December 2016
Hello Kerrie S!
Thank you for your feedback! I will be sure to use this input as we constantly work to improve our guests' experience at our hotel. I appreciate the vote of confidence in our front desk staff. They are all genuinely caring for...More
This is a faded semi-luxury hotel.
The front desk staff is friendly, helpful and polite. The location is rather good. The brand is respected.
The staff in the breakfast buffet rudely ignores you as they wisk away a plate with no eye contact or asking...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 28 November 2016
Thank you very much for providing us your feedback! Clearly, we have some items to improve as we work to provide value to all of our guests all of the time. I appreciate your kind comments regarding the demeanor of our front desk staff. They...More
I stayed her eon an overnight with my family with a Columbus Zoo related package. I really liked the friendliness of the staff right from the start in helping me locate a luggage cart and in giving directions for the easiest way to get to...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 18 November 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We take great pride in delivering high quality product and service to our guests, so we value your feedback. We hope you will visit us again....More
We recently stayed at the Crown Plaza-Dublin. Great facility, friendly staff, nice room, well maintained. Room was clean and comfortable (although the towel rod in the bathroom needs tightening-forgot to tell the front desk when we checked out). Quite overall (although the room above us...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 13 November 2016
Thank you so much for providing feedback from your stay with us! We value feedback -both positive and constructive - from our guests.
We will certainly make a point to pay closer attention to details like the towel rod; however, we are so...More
Response from Kimberly B | Reviewed this property |
It was on travelzoocom. we tried to get another night with it but travel zoo was sold out. I'd check back though! You can buy adult tickets at the hotel desk and it saves I believe $6 per ticket and you can buy children's... More
It was on travelzoocom. we tried to get another night with it but travel zoo was sold out. I'd check back though! You can buy adult tickets at the hotel desk and it saves I believe $6 per ticket and you can buy children's tickets at the Kroger's nearby and save!