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Radisson Hotel & Suites Cleveland- Eastlake

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Radisson Hotel & Suites Cleveland- Eastlake
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206 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Los Angeles, California
1 review
Reviewed 3 weeks ago

I want to first Thank the bartender Vanessa for making are stay so much better. She went of her way to make sure that the hotel accommodated us. She made us feel very welcomed. Vanessa's was very skilled behind the bar. She made us laugh and kept the bar smiling. The menu was small but she asked us what we... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank littlekings0906
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The Radisson brand use to be worth going to... not with this location. What an absolute dump! However, they charged us the Radisson premium to stay. Fool me once... shame on you. We checked out early and moved to another hotel.

Review collected in partnership with Radisson Hotels

Helpful?
1 Thank Barry A
CarlsonRezidor, Online Customer Care at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

We are very sorry to hear that your recent stay was not up to the standards that Radisson is known for. We do apologize that you were not happy with the property. We will make sure to speak to the hotel management to ensure we are making improvement to the hotel. More 

Travellers are raving about these Eastlake hotels

Champaign, United States
2 reviews
Reviewed 4 weeks ago

Very nice hotel - great food - comfortable beds. Nice big pool. The employee's were very nice and helpful. The hotel is well maintained. We booked for one night then continued to extend our staff over the course of a month. Out of the 30 days we stayed here for 22 nights

Review collected in partnership with Radisson Hotels

Helpful?
Thank Jerrie M
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

We got up this morning to a leaking ceiling in the bathroom. Water all over the floor and in the shower; clearly leaking from a few spots in the ceiling. We told the front desk they said it's probably just from the people above us using the shower and they would write a report. We were not offered another room... More 

Helpful?
Thank Carol L
Management response:

Dear Guest, We are really sorry for the incident that you experienced at our hotel. We asked you if we could send someone to fix and you replied that you were leaving soon. Later after you left our property we examined the room. Our maintenance team found out that people above your room left the shower curtain open. As a... More 

Columbus, Ohio
1 review
Reviewed 25 October 2016

I stayed here as part of a fashion show event at the hotel, so I was able to stay for a group rate, which was nice. I would say the the hotel overall was nicer than a Comfort Inn, but not as plush as a Hilton. The price was right for the amenities offered. ($109 without the group rate I... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank rhodac239
Elgin
Level Contributor
6 reviews
5 hotel reviews
Reviewed 23 October 2016

My visit to the Eastlake Ohio area lead me to stay at the Radisson Hotel. Radisson seemed to have a good rep so it was good enough for me. Well once inside and in my room it appears some TLC is needed. The towel rod was coming off the wall, the tub seemed to have been caulked over and over... More 

Helpful?
Thank stevenwB4263RQ
Management response:

Dear Guest, Thank you for staying with us. We are in the process of renovation. We recently fixed the indoor swimming pool, changed the AC units throughout the hotel, upgraded our TVs. we have a model room ready. As soon as we get approval from the corporate we will be renovating all the guest rooms with new furniture and amenities.... More 

Des Moines, Iowa
1 review
Reviewed 11 October 2016

If I could give this place a 0 I would! Horrible experience this weekend!! Manager Jay tried to enter my room while I was getting dressed with his own key card... There was a Party and drunk people all over the 3rd floor Saturday night...didn't know which room was theirs and was knocking on tons of random doors to find... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Ashley A
Management response:

Dear Ashley, I am sorry for the inconvenience. First of all I did not try to get into your room. I knocked the door and you opened it. I disagree with your false accusation. We have surveillance cameras at our property. The footage shows what exactly happened and I have it recorded. I explained to you that we are no... More 

Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016 via mobile

The staff from front desk to housekeeping are pleasant and seem to be working as hard as they can. Signs of bare bones staff, however. EXAMPLES: 1. Poor maintenance of rooms, e.g. broken pocket door, sleep number bed that doesn't work, no information books in rooms to let guests know how to operate tv, bed, etc. or how to access... More 

Helpful?
Thank aadamko
CarlsonRezidor, Online Support Specialist at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for taking the time to share your experience with us. While we were pleased to hear that the staff was friendly and pleasant, we apologize for all the issues you encountered with the overall conditions or your room and the hotel. Your comments are valued and will be used to consider improvements in the future. We hope for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Radisson Hotel & Suites Cleveland- Eastlake

Address: 35000 Curtis Blvd, Eastlake, OH 44095-4019
Region: United States > Ohio > Lake County > Eastlake
Price Range: RM362 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel & Suites Cleveland- Eastlake 3*
Number of rooms: 148
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Also Known As:
Radisson Hotel And Suites Cleveland- Eastlake
Radisson Eastlake
Eastlake Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel & Suites Cleveland- Eastlake staff and other travellers.
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Questions? Get answers from Radisson Hotel & Suites Cleveland- Eastlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do not have or like the "By the Number" bed ask if they have any other type.”
 of 5 bubbles stevenwB4263RQ, 22 Oct 2016 | Read review
“Room has clean and affordable. Breakfast buffet looked sketchy so we went elsewhere.”
 of 5 bubbles richo946, 25 May 2016 | Read review
“Go somewhere else.”
 of 5 bubbles CopDocBlue, 16 Dec 2015 | Read review
“Avoid rooms near Laundry”
 of 5 bubbles djcynic, 12 Oct 2015 | Read review
“Get a different hotel.”
 of 5 bubbles JePeReview, 13 Sep 2015 | Read review
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