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Holiday Inn Express Franklin

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Redford, Michigan
Reviewed 11 March 2016 via mobile

Really friendly staff and a super clean room. Will stop here again. Even the free breakfast was good and really friendly staff. We stopped for one night on our way to TN. Had a great experience. Hotel is conveniently located right off I75, easy to get back on our way. I am really picky about hotel rooms so it means...

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1Thank mcc313
Fort Wayne, Indiana
Reviewed 18 January 2016

We stayed here when our son was getting married out of town. It was very clean and quiet, and the breakfast bar was nice. When a milkshake spilled on my dress for the wedding (!!!) the staff was very helpful in finding a dry cleaners that could turn it around in one day. And when they saw me later they...

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Thank DeniseaHunter
Springboro, Ohio
Reviewed 16 January 2016 via mobile

I have stayed here several times in many different rooms. Each time the staff was very accommodating and nice. It was quiet, and a great place to get some rest. I honestly have no complaints and you can always ask for early check in if it's available they normally let you check in early. It's a nice clean hotel, not...

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Thank Ms_Pessimistic
Sullivan, Illinois
Reviewed 19 October 2015

This Property is on Route 73 south of I-675, South of Dayton, Ohio 851 Commerce Center Dr, Franklin, OH 45005 Easy online reservations and check in. Great friendly staff. Rooms clean and comfortable. We will stay here again when we visit family in Dayton.

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Thank copterpilot68
Lexington, Kentucky
Reviewed 17 October 2015

My husband and I stayed at the Holiday Inn Express from October 2-4. Check in was easy. The front desk person was nice and helpful but a little difficult to understand. Our room was average.. Attention to detail was lacking a bit. There was trash in the air conditioner unit. The carpet was really dirty, and a big stain was...

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Thank JeanPMcHatton
IHGCare, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear JeanPMcHatton, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. Thank you for noting the customer service delivered by our front desk staff. I am glad to hear that you found the bed comfortable and the bathroom,...

Shepherdsville, Kentucky
Reviewed 12 October 2015

My husband and I and our grandson stayed here the nights of 10/9-10/10. We were here for a basketball camp held nearby for our grandson. He had to get up very early for camp therefore he had to go to bed early. Saturday night the 10th of October we were awakened by very loud booming music. I looked outside the...

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Thank PCWhite9178
Gary P, Manager at Holiday Inn Express Franklin, responded to this review

I'm concerned about the Music Concert noise issue you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. JD Legends is mile away we have not had any complaint from previous guest during any event at that venue. after your complaint we have filed a...

Royal Oak, Michigan
Reviewed 11 October 2015

Decent enough hotel but the first night that I stayed there there were 2 tour buses that they allowed to park in their parking lot. Unfortunately that was right outside my room. The buses were running their diesel engines all night and seriously disturbed my chances of sleep. Expensive for what you get

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Thank computerdeals
Gary P, Manager at Holiday Inn Express Franklin, responded to this review

I'm concerned about the Bus noise issue you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to...

Reviewed 27 September 2015 via mobile

I stayed here for business. I have stayed with HIE a lot for business and personal trips. This one was as expected. It had great clean rooms. They also had great breakfast options...hot and cold. The staff was very friendly as well.

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Thank Heather M
Traverse City, Michigan
Reviewed 3 September 2015

I often stay at HIE's when traveling and because of many of the positive reviews on tripadvisor I decided to stay here. After checking in the kids wanted some pop corn, we proceed to the pop corn machine which is almost empty, granted it's only about 7pm at night. I'm able to scrape together about half a bag of pop...

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Thank RatherDriveThenFly
Gary P, Manager at Holiday Inn Express Franklin, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Gary, Patel General Manager

Jim Thorpe, Pennsylvania
Reviewed 25 August 2015 via mobile

Average hotel. Average breakfast. A little dated. No maps at the front desk. Bedding was comfortable. Just an average stay. If I would change anything it would be to have the maids clean a little better. Seems like all they do is a quick wipe down of common surface. Noticed gunk on the A.C. Unit in room 222. Not much...

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Helpful?
Thank Mark S
Gary P, Manager at Holiday Inn Express Franklin, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Gary Patel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our wonderful Holiday Inn Express & Suites Franklin/Springboro, Ohio hotel named after Benjamin Franklin is conveniently located off I-75 at exit 38 (SR-73). We are 30 miles from James M. Cox Dayton International Airport (DAY) and 50 miles from Cincinnati Northern Kentucky International Airport (CVG). We are conveniently located near several corporations: Dayton Daily News, Lexis-Nexis, Faurecia, Pioneer Automotive, Braden Sutphin Ink & AK Steel. We are easily accessible to shopping at the Dayton Mall, fun and recreation of King's Island, The Beach Waterpark and Caesar s Creek State Park and entertainment at LaComedia Dinner Theatre. Our Holiday Inn Express & Suites Franklin, Ohio hotel offers spacious and luxurious guest rooms. Keep in touch with your office or home with complimentary wired/wireless HSIA. Stay productive working from our over-sized desk and comfortable ergonomic desk chair. Enjoy viewing your favorite TV programs on our 32 HDTV. Our 24-hour fitness center includes a modern elliptical machine, 2 treadmills and a stationary bicycle so you may keep up your fitness routine away from home. Daily we offer a complimentary hot breakfast buffet, featuring our signature cinnamon rolls! We also provide a complimentary 24-hour business center and a refreshing heated indoor pool. We look forward to welcoming you to the Holiday Inn Express & Suites Franklin / Springboro, OH hotel. ... more   less 

Additional Information about Holiday Inn Express Franklin

Address: 851 Commerce Center Dr, Franklin, OH 45005-7211
Region: United States > Ohio > Warren County > Franklin
Price Range: RM450 - RM557 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Franklin 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Franklin staff and other travellers.
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Cvg
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one on the top floor, check your ac/heater in the room for noise.”
 of 5 bubbles darlam2017, 8 Jan 2017 | Read review
“Top floor quietest.”
 of 5 bubbles Traveler19204, 3 Sep 2016 | Read review
“Room 423 was quite.”
 of 5 bubbles JohnnyB88, 28 Jun 2016 | Read review
“This property only has one elevator. We had to wait for it several times.”
 of 5 bubbles copterpilot68, 19 Oct 2015 | Read review
“Go somewhere else!”
 of 5 bubbles PCWhite9178, 11 Oct 2015 | Read review
5 of 5