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SpringHill Suites Columbus Airport Gahanna

179 reviews
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Traveller (37)
Room & Suite (35)
Dining (3)
Overview
  • Excellent25%
  • Very good39%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3.0 Star Hotel
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Reviews (179)Write a Review
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All reviewsadequate selectioncolumbus airportroom was cleancustomer service was greatbed areacheck in was quick and easybathroom sinkcomplimentary breakfast was goodbusiness travelerbreakfast barlarge tvco workerspull out sofanice staystayed here for one nightthis past weekendfront desk person
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31 - 35 of 179 reviews
Reviewed 5 January 2017

Selected Springhill Suites based on great previous experience and because they have a whirlpool with their swimming pool. Seems to be an older SpringHill as the bathroom was an old shower tub - not the full shower expected. The basin was cracked and the layout...More

Thank ExpertComptable
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 6 January 2017

Thank you for your review. We really appreciate you taking the time to give us your feedback. We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the...More

Reviewed 28 December 2016 via mobile

This hotel is in desperate need of a major renovation. It does not live up to the Marriott brand name reputation. Mattresses were worn out long ago. Bathroom is old and worn with broken door handle. Very disappointing at $125/night. Entire facility is way past...More

Thank DB8675309
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 30 December 2016

We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. Please give me a call or email me at your earliest convenience at shs.cmhsh.gm@marriott.com....More

Reviewed 28 December 2016 via mobile

stayed there twice for one night over the holidays with my family. There were five of us. The room was clean and worked well. I probably should have gotten a queen bed and our bed was a tad lumpy and I'm uncomfortable. Amanda at the...More

Thank DVMDV8
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 30 December 2016

Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that our location working out well for you and hope to welcome you back sometime very soon. I will pass on your praises to...More

Reviewed 23 December 2016

Recently had a business trip to Columbus Ohio. I had the opportunity to stay at this location. I was somewhat concerned with the proximity to the airport. But much to my delight it was quiet. Flights were coming and going till around 10 PM ....More

Thank travelerSharon
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 24 December 2016

Thank you for sharing your feedback on Tripadvisor. We appreciate you choosing to give us a try and are happy to hear that you were delighted with your stay. We hope to welcome you back whenever your travels bring you back to Gahanna.

Reviewed 10 December 2016 via mobile

While the room was a nice size, and the front desk staff was exceptional, the overall stay was nothing special. My room suffered from a loud heater, cracked sink and lack of an iron (which in fairness, was replaced with a non-working iron). It was...More

Thank BlueManMinnesota
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 12 December 2016

Thank for sharing your comments regarding your most recent stay with us. We appreciate your feedback and do apologize for not meeting your expectations. . Please accept our sincere apology for not having an iron in your room when you arrived and for the iron...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$128 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$128 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (37)
Room & Suite (35)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"always try and get the corner suite if possible"
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"Lower rooms are closest to pool."
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"If you have bags get a ground floor room near the side parking lots. The hotel will transport guests to..."
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"Check plumbing when you first get in the room."
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