The staff is fine, usually runs behind tips is what I observed in our 2 days stay, place really needs renovation specially maintenance and cleaning. Phones did not work, I am still giving a better rating as staff is accommodating. We wanted no onion garlic food which was offered to us, however dinner buffet was bad, we were on dinner inclusive plan but ended up going out for a light snack post dinner as some of us could not have this food. The reception team is good, place does have have power back up which the team did not turn out since only a few lights are connected. The main manager from reception is very accommodating and humble.
The hotel is located at prime location But The Phones are not working. The Rooms here need maintenance. Hotel Staff needs improvement. The Food arrangement is bad. Hotel Staff demanding money for services.
it was a awesome stay in hotel Ark . we enjoyed a lot staff was cooperative . neat and clean room . restaurant of hotel awesome and food was mouthwatering. Room was full all amenities . Room services was good .. so thank you hotel for making our stay hassle free and memorable/..
I stay here with family for 2 Night and the stay was awesome.. Food was very nice specially Kadai Paneer. i was stayed sup. deluxe room with balcony. Host Ajay bhai is a very humble and gentle person.. he provides all basic amenities to make us feel comfortable. Big thanks to him... Will visit again for sure...
Great place to stay. Food quality is good. Services are good. The view from restaurant that's awesome.The room,the service,the food ,the washroom.The facility left no stone unturned in making the sat memorable. Overall value for money
Very good hotel in the center of Dalhousie, the market is very near, Nice restaurant, the hotel is actually in valley where the reception area is on the top floor and rooms on the down floors. The rooms are large enough.
By car it is difficult to search because no signboard is up , the vacant place should be filled out and proper security should be there . They rooms are clean but no heating services which can be improved, washrooms need dryer, toilet paper and tissues, electric kettle can be expensive but they must have a induction where boarders can use , these are essential and requirements for all 3 star hotels, I hope the manager and staff can be more equipped and skilled to comfort the travellers, thanks
I am really splendid by the hospitality. Loved the location, very near to GANDHI Chowk. Just at a walking distance. Loved the view and ambience of the rooms. The facilities are really nice.i recommend this hotel to all my friends and relatives
Stayed for a day during our stay in Dalhousie. Exterior and car park Construction work was going on. However, interiors of the hotel were very good and so were the rooms. The restaurant also serves good buffet dinner and breakfast. Food quality was also good. Recommended for short stays.
I stayed here for 2 nights in late November. The location is good and the meals are OK, however a big complaint I have about this property is their hot water system. I was advised to leave the water running for 25 minutes before the hot water would be available! Apparently this was due to the cold weather of Dalhousie which delays the heating up of the water. But Dalhousie was part of an extensive Himachal road trip (Shimla, Kullu, Manali, Dharamshala) where I had stayed for 4 other hotels with similar temperatures, however in none of the other hotels did I have to wait over 5-8 minutes for getting hot water. It annoyed me greatly that tens of litres of water was just getting wasted just for a shower, especially in India where several regions are facing acute water shortages/droughts. If all the rooms in the hotel waste this amount of water, this results in wastage of hundreds of litres every day. This hotel really needs to invest in a better hot water system! Apart from this, the wi-fi was only able to be connected closer to the windows and nowhere else in the room, which means I had to stand near the windows every time I wanted to browse the web.…