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Smartline Village Resort & Waterpark

3.2 km from Hersonissos centre
  • Free Parking
  • Pool
  • Restaurant
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Apr 2 Apr 3
1 room, 2 adults, 0 children
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Hersonissos, Crete 70014, Greece
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews relax pool kids paradise steep hill star beach kids club main pool ice cream golf buggy shuttle bus water slides snack bar kids pool great holiday evening entertainment entertainment team toasties thomas cook reps football pitch meal times foam party
    Reviewed 3 weeks ago

    Week spent there at end of season. Only one bar and it serves drink in plastic cups. Rooms and nice and clean but the bathrooms need a freshen up. Most of the accommodation is located above the main building up a very steep hill side....More

    Helpful?0
    Response from General Manager Z, Manager at Smartline Village Resort & Waterpark

    Thank you very much for taking the time to share your experience of staying at our resort. We would like to thank you for having chosen our hotel to spend your holidays . We look forward to welcome you again in the near future. Kind...

    Reviewed 15 January 2017 via mobile

    My family and I visited this hotel in July and it was amazing!! We got there late at night and there was some breads,ham etc in the restaurant which was nice. The breakfast was very nice and I recommend the pancakes or Croissants with Nutella!...More

    Helpful?1
    Response from General Manager Z, Manager at Smartline Village Resort & Waterpark

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our...More

    Reviewed 15 December 2016

    We visited this hotel as a family in the beginning of October for 10 nights. All in all, the hotel is great- it has large territory with lots of hills, the view from the balcony is amazing, the staff is friendly etc. In addition, one...More

    Helpful?0
    Response from General Manager Z, Manager at Smartline Village Resort & Waterpark

    On behalf of all staff we would like to thank you for taking the time to write about your recent experience with our hotel. We are happy to hear that you were pleased with our facilities . We hope to see you again in the...

    Reviewed 2 December 2016

    part of the long climb to the rooms the place was fine, all included, good food, nice rooms and a good location. the stuff was very nice, the view was awesome and the water park slides was a great bonus!!

    Helpful?1
    Response from General Manager Z, Manager at Smartline Village Resort & Waterpark

    Thank you for booking your holidays at the Village Resort. We are so glad to receive your review and your kind comments. We are looking forward to welcoming you once again in the near future. Kind regards,

    Reviewed 3 November 2016

    Family of 4 visited July 16. TC website showed this hotel in quite a different light. Rooms !!NOTHING!! like the image on their site which really is just for effect. I couldn't exaggerate this more if I tried. Rooms small dark dirty and damp. Staff...More

    Helpful?1
    Response from General Manager Z, Manager at Smartline Village Resort & Waterpark

    Thank you for taking the time to share with us your opinion concerning your stay at the Village Resort . We are really sorry for the fact you were unsatisfied with a number of things at our resort. We can only say that we were...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
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    Photos
    Hotel & Grounds (140)
    Pool/Beach Area (131)
    Room/Suite (77)
    Dining (65)
    Nearby
    Nearby Restaurants
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    Mythos
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    Nearby Attractions
    Dionysos Cafe - Bar
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    .98 km away
    Questions & AnswersAsk a question
    lene1608
    Hi. I have a single parent room booked for May... it's me and my 5 year old son. can you tell me what beds/sofa-bed we will have please? thank you
    4 March 2017|
    Answer Show all 2 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort, thank you very much for selecting our hotel for your holiday. All the rooms have a double bed and the single bed is a normal bed.We dont have sofa beds. kind regards
    1
    Vote
    lauramichellebull79
    hi, we are looking at booking for late September but I am concerned with reviews regarding lack of entertainment. we have a 7 yr old and a 4 yr old who have been spoilt with holiday village entertainment in the past but I fancied something different this year. do you have childrens disco on and are there any kids clubs too? thanks in advance.
    9 February 2017|
    Answer Show all 2 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort , thank you for your kind interesting about our hotel. We have 2 kids club in our hotel. One is for the English kids with english animators and one kids club for the kids from other... More
    0
    Votes
    Janet B
    Does the rooms have hair dryers & tea/ coffee machine
    6 February 2017|
    Answer
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort , yes all the roooms have a hair dryer and also a kettle for tea and coffee . If you have more questions you can contact me any time you wish. Kind regards
    1
    Vote
    Room Tips
    "hillside location - so ask a room closest to the lobby"
    Paz L, 3 months agoRead review
    "Excellent for kids"
    Motti L, 4 months agoRead review
    "room 364 or 365 are the best!!! (sea and pool view), close to everything..."
    ronener, 4 months agoRead review
    "rooms at bottom of hill are a must"
    Gregg M, 5 months agoRead review
    "Ask for lower ground floor"
    graceMidlands, 6 months agoRead review
    "Ylempiin huoneistoihin on jyrkähkö ylämäki kävellä.... mutta näköala on taatusti sen arvoinen!!"
    Heli S, 6 months agoRead review
    "If you can walk the hill get a sea view room"
    carol1967161, 6 months agoRead review
    "Get one at the beginning of the hill but not near the rood or the main pool as they are noisy."
    Franco1703, 6 months agoRead review
    "Ask for lower number rooms if not good on walking up hills"
    Sapperprior, 6 months agoRead review
    "Ask for a room that is not too high on the hill."
    Dirk D, 7 months agoRead review
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