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    smartline Village Resort & Waterpark

    Characostres, Hersonissos, Crete 70014, Greece
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    24/12/2017 25/12/2017
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    Traveller (980)
    Room & Suite (269)
    Pool & Beach (228)
    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “relax pool” (140 reviews)
    “kids paradise” (61 reviews)
    “steep hill” (82 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Laundry Service
    Lazy River
    Water Park
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,240)
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    1 - 5 of 742 reviews

    Reviewed 28 October 2017

    Only a short transfer from the airport, on arrival check in was quick and painless. After that you have to wait for the golf buggy to transfer you to your room, we had emailed in advance and thankfully had our request granted for a room...More

    Thank Craig D
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 4 November 2017

    At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously.We would like to thank you for having chosen...More

    Reviewed 15 October 2017

    Stayed at this hotel in October 2017 as a family of three with a 3 year old child. I will start with the facts about this hotel.... The hotel is a short transfer from Heraklion airport, about 20-30 mins which is good if you are...More

    2  Thank Fraser M
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 20 October 2017

    Thank you so much for spending some time to share your holiday experience at Trip Advisor with other users. On behalf of the entire team here , thank you so much for selecting our hotel for your holidays.We wish you all the best and a...More

    Reviewed 14 October 2017

    Just came back after spending 4 nights in this hotel. It really was an amazing resort!!!!!! I was there with my girlfriend and this hotel really met our expectations. First I cannot thank enough the local staff and espacially the receptionists. we were treated with...More

    1  Thank matan_levy3
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 15 October 2017

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our...More

    Reviewed 14 October 2017 via mobile

    We booked this hotel in January 2017 for October 2017. As the reviews on trip advisor looked nice around January time. At the start of October 2017 I saw on trip advisor that the hotel had been fully booked when another family had arrived at...More

    Thank DBeesley3
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 15 October 2017

    Thank you for taking the time to share with us your opinion concerning your stay at the Village Resort .We sincerely apologize for the inconveniences you experienced on your arrival day. We are really sorry for the fact you were unsatisfied with a number of...More

    Reviewed 4 October 2017 via mobile

    We have recently returned from a two week holiday at this hotel .. upon arrival at the hotel we were informed by reception that they were over booked and as a result was not a room for us , we were then moved down the...More

    2  Thank Csmith201489r72
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 8 October 2017

    Thank you for your feedback regarding your recent stay at The Village Resort.On behalf of the entire team here, thank you so much for selecting our hotel for your holidays. We wish you all the best and a lot of happiness and we hope that...More

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    Arminda Hotel and SPA
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$96 - US$345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Luxury Hotel in Hersonissos
    • #28 Family Hotel in Hersonissos
    • #43 Romantic Hotel in Hersonissos
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz and TripOnline SA so you can book your smartline Village Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos
    • Also Known As
    • Mareblue Village & Aqua Park Hotel Chersonisos ,
    • Mareblue Village And Aqua Park ,
    • Mareblue Village Hersonissos ,
    • Mareblue Village Hotel Hersonissos ,
    • Smartline Village Resort & Waterpark Crete, Greece
    Add Photo Photos
    Traveller (980)
    Room & Suite (269)
    Pool & Beach (228)
    Dining (116)
    Hotel & Grounds (651)
    Family and Play Areas (22)
    Bathroom (20)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 1,538 hotels in Crete
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    Mediterraneo Hotel
    1,083 reviews
    .36 km away
     
    Nearby Restaurants
    Cyrrus Beach Bar Restaurant Hersonissos
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    Siroccos
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    Pelagos Taverna Restaurant
    188 reviews
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    Romantic Corner Tarverna
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Les2016ey
    8 November 2017|
    AnswerShow all 4 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort , in one room there is a double bed and in the second room there are 2 single beds. We have also some family rooms with 3 single beds in the second room. Kind regards !!!
    1
    Vote
    Adele K
    9 September 2017|
    Answer
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort, In about 15 minutes by car you can visit the aquarium and in heraklion , 25 km away you can visit Knossos and museums. Kind regards !!!
    0
    Votes
    Adele K
    9 September 2017|
    Answer
    Response from rbrtbliss | Reviewed this property |
    hi, there is nightly entertainment, kiddies disco at 8.30, too late for some smaller children, then adult entertainment about an hour later, this was very poor, trying to please too many different nationalities because what... More
    1
    Vote
    Room Tips
    "Ask for a sea view room and close as much as possible to the reception. some rooms are far away."
    Read review
    "High room numbers (>500) means steep climb but quieter (away from pool area and bar)"
    Read review
    "depending on type of room,ask for lower numbered room, not too much of a climb"
    Read review
    "Bring your hiking boots. The apartments are set on a steep cliff. Lose your balance and you're rolling..."
    Read review
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