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09/10/2017 10/10/2017
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    smartline Village Resort & Waterpark

    Characostres, Hersonissos, Crete 70014, Greece
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    Lowest prices for your stay
    09/10/2017 10/10/2017
    US$90
    US$90
    Traveller (947)
    Room & Suite (259)
    Pool & Beach (221)
    Sunrise Apartments
    390 reviews
    #2 of 13 hotels in Koutouloufari
     
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “relax pool” (139 reviews)
    “kids paradise” (59 reviews)
    “steep hill” (81 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Laundry Service
    Lazy River
    Water Park
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sunrise Apartments
    390 reviews
    #2 of 13 hotels in Koutouloufari
     
    Marni Village
    1,131 reviews
    #3 of 13 hotels in Koutouloufari
     
    Rainbow Apartments
    457 reviews
    #4 of 52 hotels in Stalis
     
    Creta Blue Suites
    569 reviews
    #4 of 13 hotels in Koutouloufari
     
    Rooms
    9 Oct10 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,223)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 737 reviews

    Reviewed 2 days ago

    We spent two weeks here in August, with our kids aged 14 and 11, in a 2-bedroom, sea view room. It was a good holiday, but it would have been so much more enjoyable and relaxing if it was not so crowded. The main problem...More

    Thank MrsFetaFan
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded today

    Thank you for your feedback regarding your recent stay at The Village Resort.On behalf of the entire team here, thank you so much for selecting our hotel for your holidays. We wish you all the best and a lot of happiness. Kind regards,

    Reviewed 5 days ago via mobile

    So just returned from here. We were a family of 5 ages ranging from 6 - 62. On arrival we were guven room 464 now although this was only slightly up the hill it was too steep for my mother in law, I contacted reception...More

    Thank scally2908
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 4 days ago

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. On behalf of the entire team here, thank you so much for selecting our hotel...More

    Reviewed 5 days ago via mobile

    We were a tad apprehensive before arrival due to some of the reviews regarding overbooking and sun beds but we had no such problem, our room was spotless and cleaned, towels replaced etc daily. We were there at the beginning of sept and there was...More

    Thank Keirran R
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 4 days ago

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our...More

    Reviewed 6 days ago via mobile

    Myself and my partner are just back from a wonderful week at smartline village. We had a great time wonderful food, good range of drinks available, friendly staff what more do you want. I can't believe some of the negative reviews on here moaning about...More

    Thank Zoe N
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 5 days ago

    We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our...More

    Reviewed 1 week ago via mobile

    Just arrived at the hotel to be told there is no room until tomorrow. Not very impressed as this seems to be happening very frequently. Not a good start to your holiday. Another family of 5 on our bus also sent to this hotel. Why...More

    Thank 10chezza1965
    Response from General Manager Z, Manager at smartline Village Resort & WaterparkResponded 6 days ago

    Thank you very much for taking the time to review our hotel through TripAdvisor. We sincerely apologize for the inconveniences you experienced at the first night. kind regards

    Sunrise Apartments
    390 reviews
    #2 of 13 hotels in Koutouloufari
     
    Marni Village
    1,131 reviews
    #3 of 13 hotels in Koutouloufari
     
    Rainbow Apartments
    457 reviews
    #4 of 52 hotels in Stalis
     
    Creta Blue Suites
    569 reviews
    #4 of 13 hotels in Koutouloufari
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Luxury Hotel in Hersonissos
    • #28 Family Hotel in Hersonissos
    • #43 Romantic Hotel in Hersonissos
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Travelocity and Cheap Tickets so you can book your smartline Village Resort & Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Hersonissos
    • Also Known As
    • Mareblue Village & Aqua Park Hotel Chersonisos ,
    • Mareblue Village And Aqua Park ,
    • Mareblue Village Hersonissos ,
    • Mareblue Village Hotel Hersonissos ,
    • Smartline Village Resort & Waterpark Crete, Greece
    Add Photo Photos
    Traveller (947)
    Room & Suite (259)
    Pool & Beach (221)
    Dining (110)
    Hotel & Grounds (645)
    Bathroom (20)
    Family and Play Areas (18)
    Business Centre & Event Rooms (1)
    Nearby
    Marni Village
    1,131 reviews
    1.49 km away
     
    Sunrise Apartments
    390 reviews
    1.57 km away
     
    Creta Blue Suites
    569 reviews
    1.60 km away
     
    Rainbow Apartments
    457 reviews
    1.68 km away
     
    Nearby Restaurants
    Siroccos
    27 reviews
    1.15 km away
    Cyrrus Beach Bar Restaurant Hersonissos
    118 reviews
    1.52 km away
    Pelagos Taverna Restaurant
    179 reviews
    1.12 km away
    Romantic Corner Tarverna
    218 reviews
    1.03 km away
    Nearby Attractions
    Lychnostatis Open Air Museum
    995 reviews
    .57 km away
    Amarillis Stable
    144 reviews
    .79 km away
    Star Beach
    1,510 reviews
    .99 km away
    Happy Train
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    .73 km away
    Ask a question
    Questions & Answers
    Adele K
    9 September 2017|
    Answer
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort, In about 15 minutes by car you can visit the aquarium and in heraklion , 25 km away you can visit Knossos and museums. Kind regards !!!
    0
    Votes
    Adele K
    9 September 2017|
    Answer
    Response from rbrtbliss | Reviewed this property |
    hi, there is nightly entertainment, kiddies disco at 8.30, too late for some smaller children, then adult entertainment about an hour later, this was very poor, trying to please too many different nationalities because what... More
    1
    Vote
    Shazzasunshinegirl
    6 September 2017|
    AnswerShow all 3 answers
    Response from General Manager Z | Property representative |
    Hello from smartline the village resort , the weather is hot in May. This year in May we had 22 - 28 C and some day swe had 35C. Yes , the kids can use inflatables in pool. The beer is a local beer made in Greece. Kind... More
    0
    Votes
    Room Tips
    "High room numbers (>500) means steep climb but quieter (away from pool area and bar)"
    Read review
    "depending on type of room,ask for lower numbered room, not too much of a climb"
    Read review
    "Bring your hiking boots. The apartments are set on a steep cliff. Lose your balance and you're rolling..."
    Read review
    "Those who do not like to walk a lot. You should ask for rooms close to the lobby or the central pool."
    Read review
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