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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
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1,452 Reviews from our TripAdvisor Community

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Showing 732: English reviews
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Heraklion, Greece
Reviewed 3 days ago NEW

Being two of the last customers of the hotel during season closing, me and my girlfriend enjoyed all the services that would have been offered to a customer in season peak. The food was really delicious, the staff was very helpful they even helped us with some umbrellas when it rained since we did not have any with us. As...

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Helpful?
1Thank ManKrit
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear ManKrit, We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much appreciated. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind...

London, United Kingdom
Reviewed 1 week ago

I booked this hotel via an agent in England on a bed and breakfast basis, having previously seen on the hotel's web-site the following announcement: "book your stay on bed & breakfast basis @ the Royal Mare during the month of May and get an upgrade to Half board basis free of charge! Book today!" (photo caption of the hotel's...

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Helpful?
2Thank tkurdian
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear tkurdian, thank you for dedicating time to write this review. I understand your disappointment in regards of not being able to get the offer that your saw in Internet. Let me mention that there are many different offers that appear from time to time on-line, some of them are suggested by Aldemar Resorts and some by our partners -...

Cluj-Napoca, Romania
Reviewed 1 week ago via mobile

We decided at the last minute to go to a warmer place as the kids were away. It was 1 beautiful week stay in a nice hotel. We chose a sea view bungalow (upstairs Roomate never knew why they call it bungalow it was just a 2 floors building) and didn't regret it as we ended up eating on the...

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Helpful?
1Thank Marie-Laure D
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Marie-Laure D, We would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar Royal Mare . Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas. Warm and sunny days are ahead and we...

Reviewed 1 week ago via mobile

Overall quite nice more a 3/4 star definitely not a 5 star. Pools lovely rooms cleaned everday. Just too far from old town need tsxis everywhere. Staff polite food very average.would not recommend fir kids nothing for them to do.

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Helpful?
2Thank salford13
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear salford13, Thank you for taking the time to post your review regarding your stay in our hotel Aldemar Royal Mare. It is pity you haven't mentioned during your stay you didn't enjoy the food as expected, because our chefs are always here to adjust to needs of our guests. I am delighted to know you appreciated cleanliness of the...

Heraklion, Greece
Reviewed 14 March 2017

Spent a week with friends and relatives at this wonderful hotel in September 2016 and still enjoy our memories. The staff of the hotel is really professional, they predicted any wish we could have and made our holiday unforgettable.

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Helpful?
1Thank svetlanapopova5
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear svetlanapopova5, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we are waiting to welcome you again in Aldemar Royal Mare hotel! With kind regards, Tamarova Alina Reputation Manager Aldemar Resorts

Heraklion, Greece
Reviewed 17 February 2017

The first thing that impresses you when you reach the hotel are the beautiful gardens and cozy architecture. Located on the slope, spacious, very green and well kept it created immediately a feeling that my vacation started. W have booked a HB and our dinners and breakfasts were served in the main restaurant located in the main building. There was...

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Helpful?
1Thank afoundoulis
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear afoundoulis We would like to thank you for the kind and encouraging comments from your experience in our hotel Aldemar Royal Mare. We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much appreciated....

toronto
Reviewed 5 February 2017

This is a dream place to be spoiled and pampered. The grounds are spectacular, the rooms superb, and the staff unparalleled in their hospitality and attention to every detail. A mini paradise for R&R.

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Helpful?
1Thank spriel
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear spriel, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Aldemar Royal Mare in the near future. With kind regards, Alina Tamarova Reputation Manager Aldemar Resorts

Reviewed 26 January 2017 via mobile

Visited the Royal Mare in October 2016 and had an excellent holiday! We stopped in a double room with garden view and were not disappointed. Positive points: 1. Excellent all inclusive selection - the majority of cocktails were included, and the food selection was very good. The food was always warm and service in the restaurant was friendly and quick....

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Helpful?
4Thank Kimberley R
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Kimberley R, Thank you for taking the time to post your review regarding your recent stay in our hotel Aldemar Knossos Royal. We are delighted to know that you had a nice holiday experience with us! Rest assured that we have taken in serious consideration all of your comments. Our guests’ feedback is always valuable and helps us to...

Cardiff, Wales
Reviewed 13 January 2017

We stayed here last spring/summer and enjoyed a great stay and lovely weather. The rooms were immaculate although it is always annoying having to push two twin beds together. Our courtesy room on the last day was equally as clean (usually you're going in after several others/families) with good supplies of everything we needed. Food was great although the adoption...

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Helpful?
4Thank caroline19790
Management response:

Dear caroline19790, Let me thank you for writing such a detailed review, I am sure it will help other travelers to make a right decision when choosing which hotel to choose for their stay. We are delighted to know you enjoyed your stay with us and appreciated our facilities and level of services. It is pleasant to know you liked...

Leicester, United Kingdom
Reviewed 2 January 2017 via mobile

This hotel is fantastic, beautiful setting and very spacious, room was a good size with everything we needed including a view of the sea. We arrived late on the first night but still managed to get a couple of bottles of wine (one of these was complimentary in the fridge) and room service which was delivered promptly and such a...

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Helpful?
1Thank Colt28
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Our dearest reviewer, We would like to thank you for the kind and encouraging comments from your experience in our hotel Aldemar Royal Mare. We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: RM491 - RM3,021 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Reservation Options:
TripAdvisor is proud to partner with Bookgreece.com and Booking.com so you can book your Aldemar Royal Mare Thalasso Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Business Hotel in Hersonissos
#5 On the Beach Hotel in Hersonissos
#6 Spa Hotel in Hersonissos
#6 Luxury Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travellers.
144 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea front rooms”
ManKrit, 22 Apr 2017 | Read review
“Sea view rooms are not always close to the beach”
svetlanapopova5, 14 Mar 2017 | Read review
“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
677julieo, 13 Dec 2016 | Read review
“Sea view rooms with pool in the block”
angelab526, 15 Nov 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
42Angela, 14 Nov 2016 | Read review
5 of 5