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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
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1,435 Reviews from our TripAdvisor Community

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There are newer reviews for Aldemar Royal Mare Thalasso Resort
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Showing 721: English reviews
Sheffield, United Kingdom
Reviewed 26 October 2016

We arrived at the hotel and was told we were upgraded from a garden view to a bungalow with a shared private pool. As we were too late for the restaurant they provided sandwiches and wine in our room. The room was lovely, clean and well cared for. If we required anything it was quickly provided. Food was good and...

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Helpful?
Thank Jenny L
Glasgow, United Kingdom
Reviewed 25 October 2016

We thoroughly enjoyed our stay, a perfect place for a complete chill out. The staff are warm and friendly and very efficient.Our room was spacious and was kept immaculately clean by our housekeeper.The food was excellent and breakfast in El Greco was a pleasure.

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Thank gmcgeachie
North Yorkshire, United Kingdom
Reviewed 24 October 2016

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Helpful?
Thank ChristephS
Redditch
Reviewed 24 October 2016

I will start with the positive,all the staff were fantastic very friendly helpful in every department.The place was very clean bedrooms were nice and spacious.all the pools were well maintained.Now my gripe with the Hotel is classed as 5 star but the restaurant is only 3 star at the most the food was adequate.On our first night after being delayed...

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Thank scrumhalfRedditch
Stratford Upon Avon
Reviewed 21 October 2016

The immediate impression is good. The bedrooms are very nice. However, the food is certainly not 5 star or even 4 star. The food, unless you pay for the more expensive niche restaurants, is very ordinary, and all self service. I Think Billy Butlins must have been like this. There is a huge selection of salads, breads, fruit, and usually...

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Helpful?
Thank Annathamble
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for taking the time to post your review regarding your recent stay in our hotel Royal Mare. We always appreciate candid comments from our guests as they help us improve our services. Royal Mare offers several different food boards for the comfort of our guests, so that they can choose the one that suits their holiday...

England, United Kingdom
Reviewed 20 October 2016

Hotel was excellent the staff were fantastic especially the restaurant staff. The hotel rooms were spacious but the floor wasn't cleaned all week. I would recommend the hotel. Ideal for a quiet holiday or for families.

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Thank Clairey 15
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. We thank you again, our guests feedback is always valuable and helps us to improve our services, and we hope to have the pleasure of welcoming you back to Royal Mare in the...

Whitby
Reviewed 20 October 2016

Just returned oct 18th from a week at the aldemar royal mare which we thoroughly enjoyed. The hotel states a 5* but is 4* at best why? The staff were very friendly and helpful the room was ok and the bars were decent the el greco was a lovely place to have a nice breakfast with good service. But!!!! In...

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Helpful?
Thank Bill S
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for taking the time to post a review on Tripadvisor sharing your holiday experience with fellow travelers. We always appreciate candid comments from our guests as they help us to improve our services. We would like to assure you that we will keep working hard to develop and improve our services, taking into account any proposals...

Reviewed 19 October 2016 via mobile

We thought surroundings of the hotel was beautiful. Maybe 5 star. Didn't like the 5 star cats !!!! Was told to go to our room to eat on our first night of our honeymoon due to my husband having 3/4 length trousers on. We were mortified as nowhere is it stated for males to wear long trousers. But men could...

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Helpful?
Thank mich03larkfield
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for taking the time to post a review on Tripadvisor and sharing your holiday experience. We always appreciate candid comments from our guests as they help us to improve our services. We are sorry to read that you were not satisfied with several aspects of your experience. Therefore, allow us to offer you some explanation of...

South Shields, England, United Kingdom
Reviewed 18 October 2016

This was our third time at staying in this Resort, and yet again it certainly lived up to our expectations. The overall friendly staff, the cleanness, the food , they cannot do enough to help you , so you enjoy your stay , we will definitely be back again next year . We booked through Secret Escapes all three times...

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Helpful?
Thank Carol F
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind regards Vassilis Fragoulakis General Manager

Yorkshire
Reviewed 17 October 2016 via mobile

We spent a week at the Royal Mare Thalassotherapy Spa in Crete as a family of 4 in July 2016 and would definitely return. Having been quoted a ridiculous price for our beloved Sani Beach resort in Halkidiki, and not been able to get the dates we wanted, we found this hotel. The resort has the feel of a little...

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Helpful?
Thank littlefairy
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work, assuring you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: RM431 - RM919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Business Hotel in Hersonissos
#4 On the Beach Hotel in Hersonissos
#4 Spa Hotel in Hersonissos
#6 Luxury Hotel in Hersonissos
#11 Family Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travellers.
128 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms with pool in the block”
 of 5 bubbles angelab526, 15 Nov 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
 of 5 bubbles 42Angela, 14 Nov 2016 | Read review
“If you want a private pool, you should choose VIP rooms. And they are close to the main restaurant also.”
 of 5 bubbles linutk, 9 Nov 2016 | Read review
“Private pool view if you enjoy peace and quiet”
 of 5 bubbles 622paulag, 1 Nov 2016 | Read review
“The bungalows were very nice, but the resort was great wherever you stay there”
 of 5 bubbles 518jennyl, 26 Oct 2016 | Read review
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