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Svalbard Hotel

Hotels.comUS$209*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Svalbard Hotel
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329 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Nesoddtangen
Reviewed 6 days ago NEWvia mobile

A perfect stay in a very good hotel. Very close to the center of Longyearbyen. Nice, new rooms with an arctic furniture. Excellent breakfast and a very serviceminded staff. Quality near the northpole? Try it!!

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Helpful?
Thank Roar L
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Hello Roar L, We highly appreciate that you made the time to write a review for your stay, and we are pleased that you enjoyed your stay here with us. We love to hear feedback from our guests. You are welcome back another time! :) Best regards from Svalbard Hotell.

Sarreyer, Switzerland
Reviewed 2 weeks ago

Excellent and service minded staff. No request was too much. Very well laid out and functional rooms, clean and modern - with great beds! Had an amazing time there. Most recommended for your stay in Svalbard!

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Helpful?
Thank Silje Christine A
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear Silje, Thank you for taking time to writing us a review! We really appreciate it. It is great to hear that you liked your stay with us and we hope to accommodate you again if you are visiting the arctic again! :) Best regards from the Svalbard Hotell Team.

England, United Kingdom
Reviewed 4 weeks ago

Visited this hotel for the end of our trip. It was very nice, clean and modern inside. We stopped in the part of the hotel over the road from the main building, which was a bit of a walk to breakfast, but no other issue. We stopped in room 24, which had very nice views of Longyearbyen, a comfortable bed...

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Helpful?
Thank MeGh0sta
Frida M, General Manager at Svalbard Hotel, responded to this review

Dear MeGh0sta, Thank you for taking the time to write us a review, and we are so glad you enjoyed your stay with us! Thank you for choosing us and we hope you will get to visit us again soon for another magical season on Svalbard. :) Warm wishes from Svalbard!

Reviewed 4 weeks ago via mobile

Location was excellent, room was recently refurbished and stylish, and service very good. We also had breakfast and lunch in the restaurant, and selection were good and food tasted great. I can absolutely recommend this hotel!

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Helpful?
Thank Bygdagut
Frida M, General Manager at Svalbard Hotel, responded to this review

Hello Bygdagut, We really appreciate that you made the time to write a reveiw, and of course we are very happy that you enjoyed your stay here with us. You are always welcomed back. Best wishes from Svalbard.

Reviewed 24 April 2017

The hotel rooms are of the highest international quality, the staff are amazing, and the food is great. Perfect location in town on the main street close to all amenities. I strongly recommend this hotel!

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Helpful?
Thank Peter C
Frida M, General Manager at Svalbard Hotel, responded to this review

Hello Peter, We are so glad that you enjoyed your stay with us. Thank you so much for a wonderful review. Thank you for choosing Svalbard Hotell, and we hope to see you another time. Best wishes from sunny Svalbard.

Adelaide, Australia
Reviewed 21 April 2017

Great hotel that makes you feel welcome from the first entry when you see the huge shoe rack. Dining is good but not a fussy or stuffy environment. You can relax and enjoy your time here. Help yourself to tea or coffee any time. Staff were super friendly and happy to accommodate requests. Here I was introduced to a unique...

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Helpful?
Thank Rhondera
Frida M, General Manager at Svalbard Hotel, responded to this review

Dear Rhodera, Thank you so much for your good review, we appreciate that you are so pleased with you stay here at Svalbard Hotell. We always appreciate when guests make the time to write us a review. Hehe, good to see that you have leared the acrtic way of chilling your beers :) We hope to see you on another...

Reviewed 19 April 2017 via mobile

My favorite hotel in Svalbard! The modern hotel has a really good atmosphere and the staff are always very helpful. What I really like with the hotel is the very nice lounge area where you can relax, read a book or meet other interesting people from all over the world. Thank you for making our visit in Svalbard perfect!

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Helpful?
Thank Sofie S
Frida M, Assistant Reception Manager at Svalbard Hotel, responded to this review

Hello Sofie, How lovely to see that you enjoyed your stay here with us. Thank you so much for the kind reveiw, and we do hope to see you another time as well. Best regards from sunny Svalbard :)

Oslo, Norway
Reviewed 19 April 2017 via mobile

We came for a 5 nights stay at Svalbard hotel. The hotel is very well located in the center of Longyearbyen, with immediate proximity to the shops and restaurants. The lobby and restaurant area in the hotel were really cosy, and we spent time in the couches here almost every day having a hot chocolate or beer after coming home...

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Helpful?
Thank Oydis G
Frida M, General Manager at Svalbard Hotel, responded to this review

Hello Oydis G, We always appreciate when our guests makes the time to write us an reveiw. Thank you so much for this. We are so pleased that you are happy with our hotel staff, and your stay here in Longyearbyen. You are of course welcomed back "home" :) Best regards from Svalbard.

Telford, United Kingdom
Reviewed 18 April 2017

The hotel is very new and comfortable, and the staff were extremely helpful to me. The breakfast was very good, but not quite as good as another hotel we stayed in. It is in a perfect position for the local shops and cafes.

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Helpful?
Thank Philip G
Frida M, General Manager at Svalbard Hotel, responded to this review

Hello Philip G, Thank you very much for taking the time to write a review. I'm glad you had a good stay, and that you got all the help you needed during this period. We hope to see you another time as well. Best regards from Svalbard.

London, United Kingdom
Reviewed 10 April 2017

We stayed for 4 nights and were overall very satisfied with the room. Great things: - Our room had a bath tub which is wonderful to have after a day out in the freezing cold. - Breakfast is delicious with a great variety and the staff is constantantly around cleaning tables, refilling food/drinks. - Tea/coffee making facility in room. -...

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Helpful?
Thank ILT186338
Frida M, General Manager at Svalbard Hotel, responded to this review

Hello ILT186338, Thank you so much for writing a reveiw for us, and we are glad that you enjoyed your stya here with us, despite a somewhat uncomfortable experience. I will take this up with my coworkers, so we can continue to improve for the better. We do hope to see you another time. Best regards, Aina Assisting Reception manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Polfareren Restaurant
Polfareren Restaurant
Cuisines: European, Contemporary, Scandinavian, Norwegian, French, Asian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Svalbard Hotel consists of three separate buildings; The new main building, opened in February 2016, offers 22 double rooms inkl 2 handicap friendly rooms and 2 family rooms, 3 superior double rooms, 5 Delux double rooms and 1 Polar bear suite. The second building, located right across the street, is the previous main building with 17 double rooms, including 2 handicap-friendly rooms. This part of the hotel also offers conference facilities for small groups. In the new building, we have a wine bar with quality wines from all over the world, beer from the local Svalbard Brewery and the new Restaurant at Svalbard hotel offers a soup buffet-lunch, and an Asian-nordic inspired a la carte at night. The third building - Svalbard Lodge, offers 10 apartments located just about 50 meters from Svalbard hotel. The apartments have fully equipped kitchens, washing machine and all the necessities you might need for a longer stay or to live a normal family life on you vacation. Both the Hotel and Lodge are situated in the heart of Longyearbyen, only a few meters from various restaurants, bars, shopping center and souvenir shops. ... more   less 

Additional Information about Svalbard Hotel

Address: Postboks 538, Longyearbyen 9171, Norway
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: RM598 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 51
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Questions & Answers

Here's what travellers have asked, with answers from Svalbard Hotel staff and other travellers.
9 questions
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Questions? Get answers from Svalbard Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room, very nice views!”
MeGh0sta, 1 May 2017 | Read review
“Try asking for a room with a bath; some rooms have them, some not.”
183philipg, 18 Apr 2017 | Read review
“Good bar, try the Norwegian Sider!”
462eva, 12 Mar 2017 | Read review
“Our room, 36 i believe, was supposed to be the best room for a view, however if you want a view, you should go when there is sun. Ha,Ha!”
seechdog, 26 Jan 2017 | Read review
“Polar Bear Suite!”
SaltyHoney, 28 Dec 2016 | Read review
5 of 5
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US$209* /night
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Prices are for 1 room, 2 adults
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