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BEST WESTERN Brome Grange Hotel

  • Free Wifi
  • Free Parking
  • Restaurant
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1 room, 2 adults, 0 children
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523 Reviews from our TripAdvisor Community

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Showing 523: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We were pleasantly surprised with the Brome Grange hotel. We were warmly welcomed and personally shown to our room, and around the hotel - not something you always get. We ate in the the restaurant on out first evening. The food was generally good, although my husband's steak was overdone and cold. The pork belly was excellent as was the...

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Helpful?
Thank GuiseppeG19
Reviewed 1 week ago

We were met by Charlie a very nice receptionist who showed us to our rooms which was very nice something we hadn't had in a hotel before our room was lovely and clean we had a bottle of frizz and chocolate in our room and bath cream how lovely to have that! We were celebrating our wedding anniversary last weekend...

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Thank Bronwyn L
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I am so pleased that you enjoyed your Anniversary Celebration at the Brome Grange. All members of staff from Housekeeping, our Chefs, the Reception and Front of House Teams view TripAdvisor and will be delighted with your review. We do try to go the extra mile with our Guests and we look forward to welcoming you back soon. Kindest regards...

Suffolk, United Kingdom
Reviewed 1 week ago

Stayed again at this friendly hotel. welcoming staff, lovely room, relaxing spa bath, great dinner, nice wine and huge breakfast. Always a pleasure. Well situated for touring the local Suffolk countryside as well as Norwich. Thank you.

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1Thank Anne P
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

We are delighted that you enjoyed your stay with us again at the Brome Grange and thank you for your kind comments. We have a dedicated Team across the spectrum at the hotel and your review will be well received by them all. We all look forward to welcoming you back soon. Kindest regards Julie Campbell

Leamington Spa, United Kingdom
Reviewed 1 week ago

We spent two very comfortable nights in a twin room (31) at Brome Grange. On arrival the receptionist was friendly and very helpful, assisting us with our bags, providing extra tea bags and pillows in fact nothing was too much trouble for her. The room was on the first floor and was roomy, tastefully decorated and spotlessly clean. The beds...

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Helpful?
Thank Amesy20
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I am delighted that you had a enjoyable stay and that you were well cared for by the whole Team and they will be delighted with your review as we all strive to improve the Guest Experience on a daily basis. We look foward to welcoming you back soon. Kindest regards Julie Campbell

Clacton-on-Sea, United Kingdom
Reviewed 1 week ago

we have had a 100th birthday meal for my father on sunday 12th febuary. we were a party of 23 including 3 children . 3 couples stayed in the hotel and were very pleased with the rooms and breakfast. I cannot speak highly enough of the staff at the lunch. The food was very good as was the service. We...

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Thank john l
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I am delighted that you all had a fabulous time in Tithe Barn for your Father's 100th Birthday. We have a fabulous Team at the Brome Grange who enjoy looking after our Guests. They will be delighted to see your review. Kindest regards Julie Campbell

Sunderland, United Kingdom
Reviewed 3 weeks ago

Superb staff and excellent stay. On arrival I recieved an excellent greeting from Charlie who kindly showed me around the hotel, showing me the lovely bar/restaurant area and to my room - she was very professional and polite. My room was fresh and clean and a nice big shower! I eat in the restaurant and had the daily special (toad...

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Thank anonymousA2565DE
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your accolades to named members of our Team both on Reception and Front of House, they both work very hard to ensure our Guests are well looked after, both members of staff are valued within the Brome Grange and they will be delighted to see your comments. We continue to strive to enhance Guest Experience and welcome...

London
Reviewed 3 weeks ago

Fantastic for the money staff great food was nice facilities very good only down side it rained all day .were made welcome from start to finish staff in all areas were very good and accommodating 10/10

Review collected in partnership with Best Western
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Thank X7188FApaulb
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I am delighted that you enjoyed your stay, sorry about the weather....we normally have the lowest rainfall in the UK! I am proud of our Front of House Team who consistently look after our Guests and we look forward to welcoming you back in the near future Kindest regards Julie Campbell

Ipswich, United Kingdom
Reviewed 4 weeks ago

We booked this trip on a deal for a Friday night and for £79 we had bed and breakfast plus an evening meal, for 2! We had the use of the Jacuzzi within the Spa, which was a bonus. We had a ground floor room facing the carpark. There was a covered walkway and a nice grassy area just outside...

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Thank ByronsMummy
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I welcome your precise accolade of our hotel and am delighted that you had an enjoyable time with your loved four legged friend. As a rural hotel, all the staff love to see dogs within the hotel and the Team get to know them by name! Dogs are allowed in certain Classic Rooms some of which are being refurbished on...

Norwich, United Kingdom
Reviewed 16 January 2017 via mobile

We have stayed her a few times whilst attending events accommodation is OK nothing really to fault other than my wife would have preferred a bath in what was called a superior room. Functional and a reasonable breakfast.

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Thank Yellow_Steve
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

Thank you for your comments, our Superior Rooms do only have Showers. Our Classic Rooms do have baths with overhead showers. We hope you had an enjoyable evening in Tithe Barn and look forward to welcoming you back soon.

Venice
Reviewed 7 January 2017

what a let down,having used best western a number times we booked this break to end a rubbish year,started to go wrong as soon as we arrived,booked 1 double and 1 twin,room 18 bed made as double,asked for this to be altered but never done,my daughter works in a kitchen and we went straight to hotel from her work,no hot...

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Thank Alan T
Julie C, General Manager at BEST WESTERN Brome Grange Hotel, responded to this review

I am genuinely sorry that you did not enjoy your stay at the Brome Grange. I personally served you during New Years Eve Night and thought I accommodated your Daughter's needs throughout the evening even though I felt I was interrupting her book. We did have an untimely boiler problem on NYE but I actioned this as soon as possible...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Set in delightful countryside the BEST WESTERN Brome Grange is an ideal venue for both business and pleasure. Originally founded in the 16th century the hotel has been extended and renovated and boasts 40 fully equipped en-suite bedrooms, 70 contemporary Courtyard Restaurant, 3 Meeting rooms, Precor Equipped Gymnasium, Spa Bath and Steam Room, Beauty Treatment rooms and 16th Century Tithe Barn Conference and Banqueting Facility. FREE Wifi and fully licensed Bar and Lounge area. The hotel is ideally located between the three poignant towns of Norwich, Ipswich and Bury St Edmunds. ... more   less 

Additional Information about BEST WESTERN Brome Grange Hotel

Address: Norwich Road | Near Diss, Brome IP23 8AP, England
Region: United Kingdom > England > East Anglia > Suffolk > Brome
Price Range: RM320 - RM600 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brome Grange Hotel 3*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brome Grange Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Brome Grange Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were on the first floor with a balcony over looking the courtyard it was quite”
 of 5 bubbles bronwynl472, 15 Feb 2017 | Read review
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