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Traveller (83)
Room & Suite (26)
Dining (21)
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Overview
  • Excellent61%
  • Very good20%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“room bar”(6 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (118)
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118 results
Traveller rating
70
24
18
4
2
Traveller type
Time of year
LanguageEnglish
70
24
18
4
2
Show reviews that mention
All reviewsteething problemsroom barnespresso machinecomplimentary bottleapple tvtasting menusuperb bathroomgreat refurbmain dining roomcocktail makingsteak tartareturn down serviceindividual dishestotal transformationreally enjoyed our mealfront of houseevening meal was superb
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1 - 5 of 118 reviews
Reviewed today

Southwold has been named as one of the UK’s top seaside towns by The Rough Guide & this Adnams flagship hotel, refurbished in 2017, is situated in the centre of the town. The rooms come in 3 classifications – Excellent, Fabulous and Outstanding. I stayed...More

Thank Bubbles73uk
Reviewed 4 days ago

I found all the staff most helpful and friendly. Nothing was too much trouble even asking for some food that was not on the menu. The accommodation was first class and very comfortable. Ample parking which was behind the hotel near the hotel entrance which...More

Thank John M
Reviewed 4 days ago

WE BOOKED THE SWAN AS A LAST MINUTE BANK HOLDAY TRIP ITS A BEAUTIFUL HOTEL as it was a last minute booking we couldn't get the type of room we would have preferred but that is our fault not theirs the room was lovely my...More

Thank sandra m
Reviewed 5 days ago via mobile

We stayed at the swan for 2 nights on their Escape to the Coast special offer and we had a fantastic stay. It was our first time staying away with our 7 month old baby and it was our anniversary. All the staff made us...More

Thank VED15
Reviewed 1 week ago via mobile

Had a noisy room near the exhaust fan for the kitchen which made the price exorbitantly expensive for such a small poor room. Trading on its name location without regard to actual value. If the price of the room was £70 less I would say...More

2  Thank A_and_T_from_London
Response from Daniel A, Manager at The SwanResponded 5 days ago

Thank you for sharing with us your feedback with regards to your recent stay at The Swan. We are sorry to hear that you did not enjoy the room that you were allocated. Please do let our Front of House team know if you are...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
US$257 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$257 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (83)
Room & Suite (26)
Dining (21)
Questions & Answers
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Wendy A
12 January 2018|
Answer
Response from DaveSpart1 |
As far as I know, the Swan has banned dogs from all parts of the hotel. I have written to the Chairman of Addams to ask if they would consider a modest relaxation of this approach but the answer was a firm no, even for... More
0
Votes
Christina D
29 November 2017|
AnswerShow all 2 answers
Response from bathgirl52 | Reviewed this property |
Posting a review requires you to fill in what you were doing and travelling with family was the only option. There was no choice for live here
0
Votes
Room Tips
"View of lighthouse are good also all the garden rooms"
Read review
"If you want a shower, dont have room 17."
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"Rooms at the front of the hotel overlook the Market Place; there may be noise when the stallholders are..."
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"Thought we'd be in the main hotel but were in the Garden Rooms, if we'd known we'd have asked for..."
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