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Southwold has been named as one of the UK’s top seaside towns by The Rough Guide & this Adnams flagship hotel, refurbished in 2017, is situated in the centre of the town.
The rooms come in 3 classifications – Excellent, Fabulous and Outstanding. I stayed...More
I found all the staff most helpful and friendly. Nothing was too much trouble even asking for some food that was not on the menu.
The accommodation was first class and very comfortable.
Ample parking which was behind the hotel near the hotel entrance which...More
WE BOOKED THE SWAN AS A LAST MINUTE BANK HOLDAY TRIP
ITS A BEAUTIFUL HOTEL
as it was a last minute booking we couldn't get the type of room we would have preferred but that is our fault not theirs
the room was lovely
We stayed at the swan for 2 nights on their Escape to the Coast special offer and we had a fantastic stay. It was our first time staying away with our 7 month old baby and it was our anniversary. All the staff made us...More
Had a noisy room near the exhaust fan for the kitchen which made the price exorbitantly expensive for such a small poor room. Trading on its name location without regard to actual value. If the price of the room was £70 less I would say...More
2 Thank A_and_T_from_London
Response from Daniel A, Manager at The SwanResponded 5 days ago
Thank you for sharing with us your feedback with regards to your recent stay at The Swan. We are sorry to hear that you did not enjoy the room that you were allocated.
Please do let our Front of House team know if you are...More
As far as I know, the Swan has banned dogs from all parts of the hotel. I have written to the Chairman of Addams to ask if they would consider a modest relaxation of this approach but the answer was a firm no, even for... More
As far as I know, the Swan has banned dogs from all parts of the hotel. I have written to the Chairman of Addams to ask if they would consider a modest relaxation of this approach but the answer was a firm no, even for long-standing customers with small well - behaved dogs.