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Sutherland House Hotel & Restaurant

Certificate of Excellence
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Sutherland House Hotel & Restaurant
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768 Reviews from our TripAdvisor Community

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Showing 767: English reviews
Melbourne, Australia
Reviewed 4 October 2014

We stayed one night at Sutherland house. The room was small but charming. The in house meal (dinner) and the breakfast was very good and the proprietor was most genial. All in all great value for money.

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Helpful?
Thank peter18152013
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

I am so glad to see you enjoyed your stay here, it is so nice for us to have such lovely guests who really appreciate what we are trying to achieve here. I am sure we will be seeing you again

Bristol, UK
Reviewed 3 October 2014

We booked into a room that isn't advertised on the website - a tiny, can't-swing-a-cat room with a very ordinary bathroom (lino floor, bashed up bin, no shampoo/conditioner, just wall-mounted soap), grouting and seal round shower seen better days). At £125 per night - admittedly on a Saturday - this is cheaper than the cheapest of the 'proper' rooms at...

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Thank paulineBristol_UK
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

Dear guest, I did try to post you a reply with a link to our website showing the room advertised, unfortunately trip advisor saw fit not to publish the link as it was deemed to be advertising? I am sorry you did not see the link clearly showing the details of the room.

Munich, Germany
Reviewed 30 September 2014

...of a very traditional historical house - we were in the "Duke of York" room - but with modern amenities like a good bed, flat-screen TV, minibar with affordable content (!), and a well-equipped bathroom. Yes, it is an old house, so the rooms have no (or not much) soundproofing. But during the night we stayed here it was quiet...

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Thank H-gen
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

It was nice to see that you found we really cared, I hope to see you both again soon

Reviewed 28 September 2014

We stayed for two nights for our wedding anniversary. The proprietor and the staff were extremely welcoming, polite and friendly. We ate in the restaurant on the Saturday night and it was full. After sampling the food it is easy to see why we needed to book so far in advance. The food was fantastic with a good selection of...

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Thank DavidFrancis26
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

welcoming, polite and friendly, I am so glad you found your stay here so nice, please come back to see us soon

Reviewed 28 September 2014

Arrived at the Sutherland House on a busy Friday night after a long drive to a really warm and efficient welcome from Andy. Wandered down to The Lord Nelson pub on his recommendation and then retired to our wonderful room. The restaurant was busy and because of the age of the building it isn't soundproof, but this didn't bother us...

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Thank Suzegrn
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

I am so pleased that you found it restful here and that you will be returning to stay again. Thank you for taking the time to post a review

Bury St Edmunds, United Kingdom
Reviewed 27 September 2014

We have a two day break in Southwold the Sutherland was an ideal choice. The staff are helpful and friendly. Our room was of a high standard. On this occasion we did not use the restaurant in the evening but the breakfast in the morning was excellent.

Review collected in partnership with this hotel
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Thank may88s
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

We are pleased that you enjoyed your stay here and look forward to seeing you soon

Northampton, England, United Kingdom
Reviewed 25 September 2014

Just back from another brilliant short break at Sutherland House. The room and bathroom amazing, lovely big bed and very deep bath in the middle of the bathroom. The food is superb. The staff are very friendly and nothing is too much trouble. Can't wait till my next visit in 2015. Keep up the good work Andy.

Review collected in partnership with this hotel
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Thank Mary T
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

Mary, thank you so much for taking the time to post us a nice review, it is so nice when we see retuning guests again, I am sure we will be seeing you again next year x

Cardiff
Reviewed 6 September 2014

The owners have made a fantastic effort in ensuring that everything in the hotel is quality. The bedrooms, the bathrooms, the restaurant are all furbished with quality fittings, the bed linen is first class, and the little touches like fresh milk in your fridge in the room reflect the attention to detail.

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Thank Keiththemac
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

It was so nice to read that you enjoyed your stay here and appreciated the little touches. we hope to see you here again soon

Southend-on-Sea, United Kingdom
Reviewed 3 September 2014

I would just like to recommend this hotel, mainly for the fantastic customer service I received today. I had booked with The Sutherland and was looking forward to staying in this beautiful hotel, but on the way there I broke down and was stuck in a layby for 2 hours, waiting for the recovery, I had a phone call from...

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1Thank Lily P
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

Dear guest, thank you so much for posting your kind review, I hope you will be able to sort your transport out and come and see us soon

London, United Kingdom
Reviewed 1 September 2014

My wife and I take regular breaks in Southwold and we always try to have a meal in the restaurant here. This year we treated ourselves to a couple of nights in this wonderfully atmospheric hotel. The room was well-appointed and comfortable and we loved the huge bath. The original features in the room make you feel a small part...

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Helpful?
Thank NigStan8
Andy R, Owner at Sutherland House Hotel & Restaurant, responded to this review

I am pleased to read you found your stay here to be relaxing, it is what we want all our guests to feel. Hope to see you here again.

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
A boutique hotel set in a medieval building in the beautiful seaside town of Southwold. Included in THE TIMES; 30 coolest hotels on the coast. April 2016 ... more   less 

Additional Information about Sutherland House Hotel & Restaurant

Address: 56 High Street, Southwold IP18 6DN, England
Region: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range: RM493 - RM1,039 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutherland House Hotel & Restaurant 5*
Number of rooms: 3
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Also Known As:
Sutherland House Hotel And Restaurant
Sutherland Hotel Southwold
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Questions & Answers

Here's what travellers have asked, with answers from Sutherland House Hotel & Restaurant staff and other travellers.
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Essex, United Kingdom
3 months ago
Cambridge, United Kingdom

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Questions? Get answers from Sutherland House Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a larger room.”
922ColinP, 13 Apr 2017 | Read review
“Suite is lovely especially if you want to have a separate room to sit and watch tv, etc. But all the rooms are fantastic!”
ClareSimpson24, 29 Mar 2017 | Read review
“Earl of Sandwich room is lovely however you can hear the occupants walking around - creaking floorboards! Not a problem though.”
687rebeccam, 21 Mar 2017 | Read review
“The Duke of York room was very spacious”
sac0e, 20 Mar 2017 | Read review
“The Garden Room has its own small private courtyard with seating”
LeithBeth, 9 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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