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The Roebuck Hotel

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Traveller (114)
Room & Suite (34)
Dining (11)
Overview
  • Excellent46%
  • Very good32%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“ashdown forest”(41 reviews)
“gatwick airport”(12 reviews)
“english inn”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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Traveller rating
263
195
79
39
23
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Time of year
LanguageEnglish
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263
195
79
39
23
Show reviews that mention
All reviewsashdown forestgatwick airportenglish innold englishwedding breakfastdog friendly hotelfunction roomsunday lunchbluebell railwaybusy roadwedding receptionplenty of hot waterfamily weddingeggs benedictbooked a tablecomfortable roomsan evening meal
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1 - 5 of 599 reviews
Reviewed 6 days ago

I arranged for 28 of my wedding guests to stay at this hotel the night before our wedding nearby. I spoke to the venue beforehand to organise a dinner booking for 30 people. I sent through our preorder a week before and on the night...More

Thank Hayley J
Response from N_Luff_Designate_GM, Manager at The Roebuck HotelResponded 2 days ago

Thank you so much for the lovely review. I am glad you and your guests had a lovely stay with us and the team and I are always happy to help. We look forward to seeing you again. Kind Regards Nigel Luff Designate General Manager

Reviewed 1 week ago

The room was perfectly ok apart from being a little tired and in need of updating. There was everything we needed in the room including biscuits which you don't always get these days. We ate in the restaurant the first night and all 3 of...More

Thank SUSAN977
Response from N_Luff_Designate_GM, Manager at The Roebuck HotelResponded 1 week ago

I would like to thank you for your kind comments. The team and I are happy that you enjoyed your stay with us here at the Roebuck Hotel and we look forward to seeing you again. Kind Regards Nigel Luff Designate general Manager

Reviewed 3 weeks ago

Went to the Roebuck Hotel to spend our Anniversary and had such a lovely time. The staff were so friendly and helpful. maybe we are old fashioned but we went to thank the male waiter at breakfast and he was so surprised we did. People...More

1  Thank seleeyore
Response from N_Luff_Designate_GM, Manager at The Roebuck HotelResponded 2 weeks ago

Thank you for the lovely comments you have left about your stay with us at the Roebuck. I am glad you enjoyed your anniversary with us and I am proud of the team and how they always have time for our guests. The guests, cleanliness,...More

Reviewed 4 weeks ago via mobile

I’m not going to write a lots as it’s just so bad. Dirty Horrible food He worst service imaginable Rude Terrible gardens and outside spaces Dropping apart Sorry I really want to write something nice, I can not, we could not wait to leave.More

Thank 3CNJ3
Response from N_Luff_Designate_GM, Manager at The Roebuck HotelResponded 4 weeks ago

Thank you for the feed back you have left us. The issues you have brought to my attention have, or are being dealt with as quickly as possible. The service and quality of food is not our usual practice and I can assure you it...More

Reviewed 10 July 2018 via mobile

Been here a few times for lunch and has always been great this time service not so good with a new young lady serving who didn’t seem to know what was going on— to be fair it was busy but she was on her own...More

1  Thank Stephen308
Response from N_Luff_Designate_GM, Manager at The Roebuck HotelResponded 4 weeks ago

Thank you for the feed back on our hotel, I can assure you that this is not our usual practice and your comments have been brought to the teams attention and we have put measures in place to make sure this does not happen again....More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (114)
Room & Suite (34)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Justin72-007
30 March 2018|
AnswerShow all 2 answers
Response from Caerphillyshepherd | Reviewed this property |
No. They have all the usual freeview channels
0
Votes
seayhorse223
23 August 2016|
AnswerShow all 2 answers
Response from pensioner62 | Reviewed this property |
It's just over 9 miles to Uckfield station , however trains in that part of the country can sometimes be a bit unreliable due to an ongoing dispute with the train company and the union. On a good day the journey to London... More
0
Votes
lindamorning
29 June 2016|
AnswerShow all 6 answers
Response from SurferSoph | Reviewed this property |
Taxi
0
Votes
Room Tips
"back of the hotel is very quiet"
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"We had aroom facing the carpark and the room was cool in the evening"
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"Rooms on the 2nd floor at the back are the most quiet ones."
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"All rooms appear identical after several visits"
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