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White Hart Hotel

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Traveller (94)
Room & Suite (26)
Dining (20)
Overview
  • Excellent24%
  • Very good31%
  • Average21%
  • Poor9%
  • Terrible15%
Travellers talk about
“old building”(11 reviews)
“lick of paint”(7 reviews)
“eggs benedict”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)
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Traveller rating
113
131
96
45
72
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LanguageEnglish
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113
131
96
45
72
Show reviews that mention
All reviewsold buildinglick of painteggs benedictlots of charactercentral locationbreakfast was deliciousevening mealnight staystaff were excellentlarge roomtown centreexcellent value for moneywedding receptioncannot faultfull english breakfaststayed for one nightjamie
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1 - 5 of 457 reviews
Reviewed 2 weeks ago via mobile

Dreadful meal only 12.45 on a Sunday and out of most things , soup of the day awful , food arrived only warm and meat very fatty Service ok but need to review menu and ensure food is served hot from kitchen This is not...More

Thank Kaye S
Response from Emma H, General Manager at White Hart HotelResponded 2 weeks ago

Kaye - I could not agree with you more, I have shared your feedback with my kitchen manager, Can I ask you kindly to contact me on 01376 321401 to invite you back as our guests to help restore faith and prove that we due...More

Reviewed 3 weeks ago

We stayed one night. The room as basic but large and clean. There are quite a few damaged things in the room. All a bit run down. The rooms in the old part are nicer but smaller. The staff were friendly and the breakfast was...More

Thank notria123
Response from Emma H, General Manager at White Hart HotelResponded 2 weeks ago

Thank you for taking the time to post your review, we are really working hard to ensure that we improve on our standards, Kind regards

Reviewed 3 weeks ago via mobile

Lovely receptionist very welcoming and warm however bed so uncomfortable worst night sleep very hot and stuffy in room unable to open window as noisy on main road. Breakfast was ok nice service again. Ok for one night thankfully

Thank Rani J
Response from Emma H, General Manager at White Hart HotelResponded 3 weeks ago

Thank you for your review and we are so sorry that you did not sleep well on your nights stay, Kind regards

Reviewed 4 weeks ago via mobile

Looks like quite a nice place and the overnight cost was fairly reasonable. I didn’t eat in the restaurant but I did have breakfast which was ok. The staff members I met were nice and helpful. I found the hotel very hot at night and...More

Thank RugbyBobby123
Response from Emma H, General Manager at White Hart HotelResponded 4 weeks ago

Thank you for your feedback which I will take on board your comments and I really do thak you for taking the time to visit our site and take the time to leave a review.

Reviewed 11 July 2018 via mobile

curtain rail doesn’t meet so big gap - complained and was told they could ‘hang a sheet up ‘ declined this and asked if they could get pins or pegs to fasten them closed. Yes they said and would return within a minute or two...More

Thank w4gdo
Response from Emma H, General Manager at White Hart HotelResponded 2 weeks ago

We are so apologetic that we have failed to deliver great customer service on this occasion, I have discussed with the team your review to allow us to understand the impact of feedback at the time not being resolved and rectified, We are so sorry,...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (94)
Room & Suite (26)
Dining (20)
Questions & Answers
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Mary A
2 July 2016|
Answer
Response from Don C | Reviewed this property |
I don't think so unless they are guide dogs, but you can always tie them up outside.
0
Votes
Room Tips
"Old part has nicer but smaller rooms."
Read review
"Don't choose room 33 ... furthest from everything ..."
Read review
"Perhaps a room on the back"
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"Didn't stay in the hotel"
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