We had nine rooms booked for our group following our company Christmas party at the nearby racecourse. Booking the rooms online was easy, and a follow up query we had was dealt with efficiently over the phone.
On arrival check in was dealt with easily and staff were friendly and…
Stayed here a few times now and will again. Friendly staff and good facilities. The only thing I would say is that my room was cold. The hotel were clealy aware of this though as a heater was there on arrival.
I stayed here for 1 night b&b whilst working in the area. Nice hotel, lots of parking, friendly and welcoming staff. Room was massive compared to most holiday inns I have stayed in. The air con was broken but a radiator provided in the room kept me toasty warm. Very happy, would …
H.I. staff (Debbie & Co) top notch.
Outsourced cleaners obviously work to their own company's rules.
Multiple stains on Bedsheets.
Trip hazards left by Minimum wage, outsourced Domestic staff left in corridors
Located in a service area a tired hotel with very basic facilities. Staff friendly on arrival but the room disappointing compared to
our usual premier inn stays. Light bulbs missing and not replaced when reported. Air conditioning not working but a electric radiator and fan …
"Leave cases in lobby until you've checked the sheets on the bed and the body hair in the Bathroom."
"We had room 123"
"Hunt for your room fan in this hot weather!"
"don't over look the dual carriageway"
"Shown room 4 for a family - sofa, desk, looked spacious and had heating/air con working"