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Traveller (68)
Room & Suite (29)
Dining (20)
Overview
  • Excellent53%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible7%
Travellers talk about
“scones”(34 reviews)
“afternoon tea”(75 reviews)
“the main house”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Accessible rooms
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (351)
Filter reviews
346 results
Traveller rating
181
86
35
19
25
Traveller type
Time of year
LanguageEnglish
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181
86
35
19
25
Show reviews that mention
All reviewssconesafternoon teathe main housefriendly welcomemodern bathroomsmall hotelcontinental breakfastenjoyable afternoonbirthday treatmy mumcream and jamspecial thankssingle roomplenty of parkingsunday lunchfood was lovelymember of staff
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1 - 5 of 346 reviews
Reviewed 1 week ago

It took us 3 hours to get to the hotel, arrived at 11.30 am, asked if we could buy a coffee or something to drink, was told by the rude receptionist that we could not, asked if we could sit in the lounge, told us...More

Thank caroleastill
Reviewed 3 weeks ago via mobile

A Party of 12 of us stayed at The Kilns Hotel for the weekend. The hotel was very pleasant and dinner & breakfast was very nice. There were however a number of rude members of staff working. They huffed and puffed when you asked them...More

1  Thank Emma S
Response from Kilns, Manager at The Kilns HotelResponded 3 weeks ago

Thank you for your recent review after visiting The Kilns, we are sorry to hear about the experience you had here and would like to offer our apologies. We are looking into the areas raised, If you would like to discuss your visit further please...More

Reviewed 3 weeks ago via mobile

Today I visited the Kilns with a mixture of family and friends for Afternoon Tea. We had a lovely time and really appreciated the air conditioning on what has been the hottest day of the year. Tracy who looked after us was a real credit...More

Thank karenschleich
Response from Kilns, Manager at The Kilns HotelResponded 3 weeks ago

Thank you for your recent review after visiting The Kilns, we are pleased to hear that you enjoyed your afternoon tea here and would like to thank you for taking the time to leave this great feedback. We look forward to welcoming you again soon...More

Reviewed 4 weeks ago

Our room (no 12) was very dated. We understand it’s an old building but the decor was sadly disappointing. The window blind was broken, there were old stains on the bed linen, we had one pillow each, the bathroom had areas that were dirty (toilet...More

2  Thank tracejim
Reviewed 4 weeks ago via mobile

Our room was lovely. We had booked a twin room but it was made up as a double which wasn’t going to work for my colleague and I. The receptionist offered extra bedding as the bed was two singles but I had to go and...More

1  Thank Rachel H
Response from Kilns, Manager at The Kilns HotelResponded 3 weeks ago

Thank you for your recent review after visiting The Kilns, we are sorry to hear about the experience you had here and would like to offer our apologies. We are looking into the areas raised. If you would like to discuss your visit further please...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (68)
Room & Suite (29)
Dining (20)
Questions & Answers
Ask a question
Essexescaper
20 August 2018|
AnswerShow all 4 answers
Response from Rachel H | Reviewed this property |
We arrived at 9:30/10:00 but when our room was made up wrong (but booked correctly!) we had to change the bedding ourselves so we had two singles and not a double. The receptionist told us she was too busy with other... More
1
Vote
Dpcox1968
28 July 2017|
AnswerShow all 2 answers
Response from linbirdlady | Reviewed this property |
sorry I can't tell you that I went there for cream tea as a birthday present. check there website. 😊
0
Votes
Lee E
25 June 2017|
Answer
Response from Kilns | Property representative |
Dear Lee, Our bridal suites have a bath with a shower above and no we don not have air conditioning. If I can check availability for you please contact the hotel on 01277 217107 and ask for Alexandra. Kind regards Alex
0
Votes
Room Tips
"all rooms are noisy, hear guests walking up the stairs, and talking."
caroleastill
2 million years ago
Read review
"Read the reviews"
tracejim
2 million years ago
Read review
"Did not stay overnight"
WendyW728
2 million years ago
Read review
"Top tip- make sure your guests book taxis especially on a Saturday!"
kerryw78
2 million years ago
Read review
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