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Saracens Head Hotel

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Saracens Head Hotel
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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 4 days ago NEWvia mobile

I know they say you get what you pay for but this takes it to a whole other level !!! It can still be basic but it should be clean 😡😡😡😡Curtains hanging off the wall nets have a huge hole in them. Roller bling black with Mould, carpets filthy, general cleanliness is awful. General dirty smell about the place. If...

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Thank Sandra M
Reviewed 2 November 2016 via mobile

Downstairs bar area looks nice although wasn't serving food on a Tuesday night. Rooms are very dated and sparsely furnished. No double glazing so lots of street noise. Very dubious damp patch on the carpet near the window in room 2, I unwittingly stood in it. I dread to think what it is. PARKING-what a nightmare. I stay in many...

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Thank Jonyw87
Essex, United Kingdom
Reviewed 28 October 2016 via mobile

Visited for lunch with my partner & step daughter, ordered our food & when it was brought to our table my partners food was wrong, he ordered a steak sandwich & was given a steak, which was twice the price !! when he said to Darren the waiter it was wrong, he just shrugged his shoulders & said you ordered...

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1Thank sweetsarah17
Reviewed 22 October 2016 via mobile

Front of house staff very attentive and welcoming, totally let down by the kitchen staff's lack of time keeping! Certainly not front of house staff's fault! Be prepared for a long wait! Food when arrived was good as per menu stated, nothing exceptional.

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Thank Natalie B
Manchester, United Kingdom
Reviewed 19 October 2016

From their website you would think this was a reasonable hotel at a good price in a good location. It isn't. Please read all the bad reviews. They are true. I hardly ever give bad reviews but this place deserves one. I stayed for one night. The room was dirty and furniture chipped. The fan was full of dust and...

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Thank MrNotty
Southend-on-Sea, England, United Kingdom
Reviewed 3 October 2016

After wandering about Chelmsford on a busy Sunday we fancied a drink and something to eat - the Saracens Head was the only pub/bar we could find (not being familiar with the town). The interior is dark and dingy with the inevitable TV screens all over the place showing football - some having seen better days. The menu was a...

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Thank Graham L
Reviewed 26 September 2016

Stayed for 1 night 2 weeks ago. Had to wait 20 mins to be given a key to the room. when I got to the room is was like something out of the slums. The curtains were to short for the window, the carpet was covered with black stains, the shower was very mouldy and the shower head was broken....

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Thank Catherine J
Chelmsford, United Kingdom
Reviewed 26 September 2016 via mobile

Went to this restaurant for Sunday lunch with our 8 year old daughter . The roast dinners were delicious . We had beef and gammon and both were plentiful and delicious with great presentation and tasty gravy. Service was great too and our daughter are for a £1. We will definitely be going back as really good value for money...

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Thank julesharrison
Newquay, United Kingdom
Reviewed 15 September 2016

My daughter and I stood in reception for over 10 mins, we had to go down to the bar to find someone. we had booked a twin room but had to take a double. The service was very hit and miss as some members of staff were helpful and others just plain rude!!! As it is a pub the noise...

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Thank camille289
England, United Kingdom
Reviewed 15 August 2016 via mobile

Very disappointing. When we arrived at the hotel we were stood waiting at reception for about 15 mins until we decided to go downstairs and find someone. We then got checked in and given our room keys, then entered the room to find- Blood on the curtain and walls. Hole in the bath, burnt lampshade, toilet roll holder broken, shower...

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1Thank zoe b

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi

Additional Information about Saracens Head Hotel

Address: 3 High Street, Chelmsford CM1 1BE, England
Region: United Kingdom > England > Essex > Chelmsford
Price Range: RM276 - RM552 (Based on Average Rates for a Standard Room)
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Saracens Head Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't stay in a room - we were only there for lunch.”
 of 5 bubbles GrahamL767, 3 Oct 2016 | Read review
“None of the rooms are quiet. The only thing good is it is central in the middle of town.”
 of 5 bubbles chrissie95, 24 Feb 2016 | Read review
“Book the travel lodge down the road!!”
 of 5 bubbles Miss_Clementine, 31 Dec 2015 | Read review
“Ask for an inside room. There is no view of outside, but at least you won't here the music at 1/2am.”
 of 5 bubbles Camillabetty, 14 Nov 2015 | Read review
“Go somewhere else”
 of 5 bubbles elizabethw969, 10 Nov 2015 | Read review
5 of 5
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