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Pontlands Park

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Traveller (145)
Room & Suite (47)
Dining (11)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“afternoon tea”(37 reviews)
“spa facilities”(7 reviews)
“sandwiches”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (475)
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Traveller rating
302
113
36
12
8
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302
113
36
12
8
Show reviews that mention
All reviewsafternoon teaspa facilitiessandwicheswonderful weddingwedding breakfastlovely hotelwedding receptionlounge barlovely groundsperfect venuechristmas dayevery member of staffstayed for one nightspecial occasionbirthday partywaiting staffsunday lunch
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1 - 5 of 471 reviews
Reviewed 2 weeks ago via mobile

We spent a couple of nights here to explore an area we didn't know very well at all. The staff were welcoming and polite and the communal areas were clean and well maintained. The food and drink, though rather corporate, was of a good standard....More

1  Thank PriceTheOrgan
Response from HLGroup, Owner at Pontlands ParkResponded 2 weeks ago

Thank you for your review. I am pleased you found the staff welcoming and polite and enjoyed your stay with us. I appreciate we all have different tastes and as we are a Victorian house, the decor works with keeping in the traditional style of...More

Reviewed 4 weeks ago

Attended a family wedding here recently and was very impressed with all aspects of the service. From the outset the staff were helpful and flexible and came up with everything that was promised. We had a great menu to choose from, including options for the...More

Thank tatki46539
Response from HLGroup, Owner at Pontlands ParkResponded 4 weeks ago

Thank you for your lovely review. I am delighted you all had a wonderful time here at Pontlands Park. It is always wonderful to hear complimentary reviews about our menus, the helpfulness of our staff and that our guests find our bedrooms impressive, which I...More

Reviewed 26 April 2018

5 star in every respect. The food, accommodation, attentive staff, delightful setting and overall ambience exceeded my expectations - I knew this hotel was good, but didn’t appreciate until my party just how good they were! For any future functions I don’t need to look...More

1  Thank hazelaustin
Response from HLGroup, Owner at Pontlands ParkResponded 27 April 2018

Thank you for your review. I am pleased you all had a wonderful time celebrating your birthday. We are only a 3* hotel, but we pride ourselves on exceeding people’s expectations. It is wonderful you enjoyed your overnight stay and thoroughly enjoyed the food, which...More

Reviewed 22 April 2018 via mobile

We attended for an early birthday afternoon tea. I am gluten intolerant and I have to say I was very impressed with Pontlands Park. I have attended restaurants who haven’t quite grasped this growing dietary requirement but Pontlands Park have absolutely nailed it! I had...More

Thank I2463RQlauram
Response from HLGroup, Owner at Pontlands ParkResponded 23 April 2018

Thank you for your review following your recent visit. It is wonderful that you and your friend had such an enjoyable time celebrating an early birthday at Pontlands Park. When we are made aware in advance of any dietary requirements, I know that our team...More

Reviewed 19 April 2018

Was only at the hotel for one night - the room was very nice, lots of space and the setting is excellent. If you're charging around £200 for bed and breakfast though, at least make sure the breakfast is nice. Very limited options (and not...More

2  Thank Jeremy A
Response from HLGroup, Owner at Pontlands ParkResponded 20 April 2018

Thank you for your review, I am pleased you enjoyed your stay at Pontlands Park. Having looked into your reservation, I can see you booked our largest (and most expensive) Feature Bedroom, which I am pleased you found very spacious. The rate you booked, was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (145)
Room & Suite (47)
Dining (11)
Pool & Beach (3)
Questions & Answers
Ask a question
Denise M
2 March 2017|
AnswerShow all 5 answers
Response from mmqewrw123 | Reviewed this property |
It would be a good location v festival which is held in hyland park is approx a 10 minute drive from the hotel you would not be able to walk it but if you could arrange a taxi then it would be a good location.
1
Vote
Louise M
5 September 2016|
Answer
Response from jacquiegan |
It is best to book to guarantee entry as it does have a member base who turn up regularly. 01245 476333.
1
Vote
Louise M
5 September 2016|
AnswerShow all 6 answers
Response from HLGroup | Property representative |
Afternoon, Although in the same grounds the leisure centre is a managed separately from the hotel. It is possible to visit Reflections Leisure Centre as a day visitor and although not essential it is recommended that you... More
2
Votes
Room Tips
"Garden views are best"
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"There are no lifts so a lower floor may be needed if walking difficulties."
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"Room 61 has 2 very large windows with beautiful views."
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"Room 61 was delighful"
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