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Pontlands Park

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Traveller (145)
Room & Suite (47)
Dining (11)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“afternoon tea”(37 reviews)
“spa facilities”(7 reviews)
“sandwiches”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (476)
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Traveller rating
302
114
36
12
8
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302
114
36
12
8
Show reviews that mention
All reviewsafternoon teaspa facilitiessandwicheswonderful weddingwedding breakfastlovely hotelwedding receptionlounge barlovely groundsperfect venuechristmas dayevery member of staffstayed for one nightspecial occasionbirthday partywaiting staffsunday lunch
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91 - 95 of 472 reviews
Reviewed 22 April 2017 via mobile

Booked 3 rooms over easter weekend .given only 3 stars we were all very impressed with very large rooms plus nice views but most of all very friendly and helpful staff throughout hotel .the breakfast was good as was high tea although we didn't try...More

Thank Isabella C
Response from HLGroup, Owner at Pontlands ParkResponded 25 April 2017

Thank you for your review following your recent stay with us. I am pleased that you all enjoyed your stay and we exceeded your expectations in all areas. We do hope to welcome you back again soon. Jason Bartella Managing Director

Reviewed 17 April 2017 via mobile

Stayed here for one night over the Easter weekend and we were very impressed,beautiful old building with comfortable rooms pleasant lounge area and leisure facilities all surrounded by lovely grounds,the whole place was spotlessly clean and the staff attentive and professional in every way ....More

Thank Pjbamh
Response from HLGroup, Owner at Pontlands ParkResponded 21 April 2017

Thank you for your review following your recent stay with us. I am pleased that you enjoyed your visit and were well looked after by the team. We look forward to welcoming you back again soon. Jason Bartella Managing Director

Reviewed 14 April 2017 via mobile

Both service and food were excellent. We had a beautiful room that was very clean and stylish. The spa area, although a leisure club, was really good with padded loungers a good jacuzzi and lovely steam room and sauna. We had the best break we've...More

Thank Tracy H
Response from HLGroup, Owner at Pontlands ParkResponded 21 April 2017

Thank you for your review following your recent stay with us. I am pleased you enjoyed the hotel and its facilities, including the neighbouring leisure centre which allows our residents access during their time with us. We look forward to welcoming you back again soon...More

Reviewed 11 April 2017

My wife and I had dinner in the hotel restaurant and found the food amazing but lacked atmosphere. The staff were ok but felt like they were bored and we picked up on this during the service. I had the lamb which was amazing and...More

Thank Kevin P
Response from HLGroup, Owner at Pontlands ParkResponded 13 April 2017

Thank you for your review following your recent visit for dinner. I am pleased that you enjoyed your meal but surprised and disappointed by the comments about the staff and will look in to this. With regards to the atmosphere it is very hard to...More

Reviewed 5 April 2017 via mobile

Following major surgery and recovery my friend drove from Berkshire to treat me to afternoon tea. As she had no experience of dining in the Chelmsford area she asked me to recommend. I chose Pontlands Park for its locality and from positive past experiences. The...More

2  Thank suzannempoole
Response from HLGroup, Owner at Pontlands ParkResponded 13 April 2017

Thank you for your review following your recent visit for Afternoon Tea. I can only apologise that on this occasion we failed to meet your expectations and our usual high standards, I have asked that management look in to all of the points you have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$135 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (145)
Room & Suite (47)
Dining (11)
Pool & Beach (3)
Questions & Answers
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Denise M
2 March 2017|
AnswerShow all 5 answers
Response from mmqewrw123 | Reviewed this property |
It would be a good location v festival which is held in hyland park is approx a 10 minute drive from the hotel you would not be able to walk it but if you could arrange a taxi then it would be a good location.
1
Vote
Louise M
5 September 2016|
Answer
Response from jacquiegan |
It is best to book to guarantee entry as it does have a member base who turn up regularly. 01245 476333.
1
Vote
Louise M
5 September 2016|
AnswerShow all 6 answers
Response from HLGroup | Property representative |
Afternoon, Although in the same grounds the leisure centre is a managed separately from the hotel. It is possible to visit Reflections Leisure Centre as a day visitor and although not essential it is recommended that you... More
2
Votes
Room Tips
"Garden views are best"
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"There are no lifts so a lower floor may be needed if walking difficulties."
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"Room 61 has 2 very large windows with beautiful views."
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"Room 61 was delighful"
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