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Park Inn by Radisson Palace Southend-on-Sea

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Park Inn by Radisson Palace Southend-on-Sea
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1,139 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Palace Southend-on-Sea
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Showing 1,119: English reviews
Gol
Reviewed 31 July 2016 via mobile

Stayed here for 3 nights. Big room but tiny bathroom. Very clean. No free parking so had to pay full rate in the multi storey opposite. No problems. Even though the room over looked the street it was quiet. Breakfast not as good as other hotels we've stayed in and a bit on the expensive side. Kids eat free, which...

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Helpful?
Thank John C
Mudassar A, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear John C, Thank you for reviewing the hotel, I am glad to know you found room spacious and very clean. I am sorry to hear on the other hand you were not satisfied with our breakfast choice. Best Regards, Mudassar

Reviewed 29 July 2016 via mobile

We stayed over a night here in between meetings. It's beautiful from the outside. We wanted a sea view but they only had family rooms with sea views at £133 with breakfast. As this hotel is right on the seafront it seemed silly not to pay the extra so we did. The room was a bit old to be honest...

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1Thank ejb23
Mudassar A, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear ejb23, Thank you for reviewing the hotel, I am pleased to know you found staff very pleasant and liked the hotel building. I am sorry to hear that we did not meet your expectations considering the price paid. Best Regards, Mudassar

Mansfield, United Kingdom
Reviewed 29 July 2016 via mobile

This hotel is seafront location with lovely views what a shame areas let it down biggest being the restaurant didn't get one meal complete always having to ask for gravy to fill up the buffet and had to wait, the kitchen and chefs are why I rated so low because front of house staff were good, food choices poor and...

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Thank pops073
CarlsonRezidor, Customer Care at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

We appreciate your feedback regarding the restaurant. We regret to hear your dining experiences did not meet your expectations. We apologize for the disappointing food and service you received. We have shared your comments and concerns with hotel management so the situation may be addressed to ensure that outstanding service and presentation is delivered.

Greater London, United Kingdom
Reviewed 27 July 2016 via mobile

The treatment I received at Park Inn by Raddison in Southend was so appalling it haunts me to this day, in fact I will never set foot in any of this chain's hotels. As a frequent business traveller I spend many nights in hotels and rarely leave a bad review unless the service has been exceptionally bad. On 20th May...

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Helpful?
Thank Keith D
CarlsonRezidor, Customer Care at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Keith, Thank you for sharing your experience with us. We apologize for the disappointing service you received during your visit to the bar at the hotel. We appreciate you bringing this matter to our attention. If you need further assistance, please contact our Corporate Customer Care team.

Reviewed 26 July 2016 via mobile

The hotel is at a good location to the adventure island, the staff were welcoming and friendly on arrival. The family room is big enough to take us all (family of 4 and more) with basic necessities. The dinner was fantastic as we were able to book a room at the hotel restaurant (RBG) for our large group, really good...

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Thank Ola K
Mudassar A, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Ola K, Thank you for reviewing the hotel, I am pleased to know you found the hotel location ideal, staff friendly and welcoming on arrival, dinner fantastic. We hope to welcome you back at the hotel. Best Regards, Mudassar

Stockholm, Sweden
Reviewed 26 July 2016

The hotel was lovely, staff very friendly, good breakfast and great rooms with sea views. The rooms were spacious and bright and the toilets were nice and clean. The location was within walking distance to rstaurants, center and pier.

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Thank SaladaVerde
Mudassar A, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear SaladaVerde, Thank you for such a lovely review, I am delighted to know you liked every thing about the hotel. Best Regards, Mudassar

derbyshire
Reviewed 25 July 2016 via mobile

Good spacious hotel good size rooms check in quick Car park opposite hotel where they will validate ur ticket but still at a cost once validated Rooms spacious big beds balcony When it comes to breakfast definAtly not worth the £9.95 price tag, restaurant for breakfast is organised chaos, went first day for breakfast and went to the buffet and...

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Thank belperbud
Mudassar A, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear belperbud, Thank you for reviewing the hotel, I am glad to know you found hotel rooms spacious. I am sorry to hear about your breakfast experience, these are not certainly the standards of the hotel. Best Regards, Mudassar

Shoeburyness, United Kingdom
Reviewed 25 July 2016 via mobile

We had an nice afternoon tea it was OK a bit to much cake would have been nice if it had a savoury item, but what I would like to say I phoned because I realised my voucher had run out a day before I wanted to book ,the lady that answered the phone was really lovely very polite and...

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1Thank Elaine M
Jersey, United Kingdom
Reviewed 24 July 2016

Was greeted by a helpful and friendly receptionist on our arrival. Our room located on the 1st floor was huge situated on the corner of the building. It was furnished with twin beds, small shower room, dressing table, safe, hairdryer, air conditioning and a couple of arm chairs. The huge windows led onto a wonderful narrow balcony with gorgeous views...

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Thank Sharon D
england
Reviewed 24 July 2016 via mobile

Hotel is in the perfect location right in the centre of everything. Price for the b&b was also good. Our room (307) didn't face the sea however it was absolutely massive! Biggest hotel room I've ever stayed in. Breakfast in the morning wasn't too good, we got down for 10am and everything was messy/dirty, the juice didn't taste right and...

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Thank AjRees

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Park Inn by Radisson Palace Southend-on-Sea

Address: Inn by Radisson Palace Southend-on-Sea Church Road, Southend-on-Sea SS1 2AL, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Price Range: RM383 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Palace Southend-on-Sea 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
Hotel Style:
#6 On the Beach Hotel in Southend-on-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Palace Southend-on-Sea staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Palace Southend-on-Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view !!”
csfieldhouse, 21 Apr 2017 | Read review
“Ask for sea view.”
stuartc431, 18 Apr 2017 | Read review
“Fifth floor facing the town seems quiet”
RexyStokes, 15 Apr 2017 | Read review
“Sea view is great. Asked if we wanted balcony, who would say no.”
1953Barbara, 14 Apr 2017 | Read review
“NIce views over the water”
289nigelm, 11 Apr 2017 | Read review
5 of 5