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06/08/2017 07/08/2017
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US$83
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First of all I have to say the staff make the hotel, friendly and very welcoming bar staff are the best I've seen a credit to the business and I hope this is past on to them being in business myself good staff are hard...More
Thank Mark W
Response from M R, General Manager at Waltham Abbey Marriott HotelResponded 2 days ago
Hi Mark W
Thank you for taking the time to review Waltham Abbey Marriott Hotel. We aim to provide excellent customer service and are delighted you found this to be the case. We hope you will visit us again soon.
I would grade this as lower down the Marriott chain as the rooms are rather outdated, the grounds un kept and all feels very average not your usual high end hotel of which many Marriotts are, saying that staff where lovely, friendly an professional, breakfast...More
Thank monkeyhan
Response from M R, General Manager at Waltham Abbey Marriott HotelResponded 1 week ago
Dear monkeyhan
Thank you for sharing your experience here on Tripadvisor in respect to your recent stay here at Waltham Abbey.
I was disappointed to read that the hotel and its facilities did not meet your expectations and your comments have been taken on board...More
We stayed here for a Friends Wedding. Most of the serving staff were really nice a good at their Jobs, the food was good and the room was comfortable. The Reception and Management staff were a different story. They missed key prices of information, seemed...More
Thank Colin W
Response from M R, General Manager at Waltham Abbey Marriott HotelResponded 1 week ago
Dear Collin W
Thank you for sharing your experience in regards to your recent stay with us.
I am pleased to read that you overall enjoyed your stay with us and found most of our staff to be attentive and friendly and that your room...More
Our room was a little dated but clean and comfortable I found the staff to be uninterested and not the most helpful I have come across. I tried to call room service on several occasions on the Saturday morning but no one answered luckily someone...More
Thank travelcherub
Response from M R, General Manager at Waltham Abbey Marriott HotelResponded 2 weeks ago
Hi travelcherub
Thank you for taking the time to post a Trip Advisor review.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen slightly short of our goal during your recent stay. Please accept our sincere apology...More
It was time for another family break, so revisited the Marriott Hotel in Waltham Abbey.
Despite arriving early, I was greeted to a warm welcome and keys to our family room, from Christina Nuche, at reception, followed by Bartosz. It was a reasonably busy morning,...More
Thank Joseph S
Response from M R, General Manager at Waltham Abbey Marriott HotelResponded 2 weeks ago
Hi Joseph S
Thank you for your great review. We aim to provide excellent customer service and we are pleased that you found this to be the case.
We hope to welcome you back to Waltham Abbey Marriott in the near future.
US$89 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
162
Reservation Options
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Response from WalthamAbbeyMarriott | Property representative |
Hi Max, Our hotel is situated just off Junction 27 off of the M25 and a short drive into our town centre. It's a simple 10 minute drive to our closest London Underground station which will take you all the way into the heart... More
Hi Max, Our hotel is situated just off Junction 27 off of the M25 and a short drive into our town centre. It's a simple 10 minute drive to our closest London Underground station which will take you all the way into the heart of London. We are always happy to book you a taxi for each day of your visit at our reception desk.
If you have any other questions please let us know,
Best Regards,
SH
If you were there on legitimate business, I would fight this. Firstly I would contact the hotel to discuss as it could be bad for business if it goes public. Hopefully they will be lenient and sympathetic.
Malaysia