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The Lowry Hotel

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2,304 Reviews from our TripAdvisor Community

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Showing 2,271: English reviews
Reviewed 18 November 2015 via mobile

What else to say about the Lowry hotel other than its great! Perfect location 2 mins walk from Deansgate and most of the shops in Manchester, onsite carpark which is amazing in Manchester so no hassle parking. Staff were lovely, very walk and welcoming and friendly. Food was lovely, views of the ship canal nice too, difficult to get a...

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Helpful?
Thank fluffymallows
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear fluffymallows Thank you for your recent trip advisor review. It was good to read that you enjoyed the accommodation, our location and the hospitality received from the team. Hopefully there will be many more occasions for us to be of service. Please continue to review our website for the very best promotions and offers at the Hotel. Adrian Ellis...

Coventry, United Kingdom
Reviewed 17 November 2015

We didn't stay at the Hotel but 12 of my family went for afternoon tea. We choose here because 3 members of the family had been before and it was excellent. Not this time though, the bread used for the sandwiches was basic, fillings unimaginative, cakes OK, coffee dreadful and scones dry. The 11 who had the tea thought it...

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Thank 57Helen555
AdrianEllis, General Manager at The Lowry Hotel, responded to this review
Google Translation

Dear 57helen555

manchester
Reviewed 17 November 2015 via mobile

5 star customer service. Very nice lunch, cheese board especially good. 4 star spa. Good treatments. Back massage very relaxing, pedicure a little amateur. Sadly not the best facilities. No pool, jacuzzi, steam room etc. Relax rooms not the best, a bit soulless and uncomfortable.

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Helpful?
Thank ross1979
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear ross1979 Thank you for your recent review and your positive comments about the lunch and Spa treatments. We also appreciate your comments regarding the facilities in the Spa and whilst we are not installing a Swimming Pool or Jacuzzi, we will be upgrading the whole Spa facility in the first quarter of 2016. I hope you will return in...

San Francisco, California
Reviewed 16 November 2015

The Lowry is a perfect blend between luxury and comfort. The rooms and common areas are beautifully decorated and indulgent without feeling stuffy. The staff is so wonderful gracious and welcoming. We were only there for one night, but I know we will be back.

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Helpful?
Thank vcmorson
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear vcmorson Thank you for your very encouraging review. We were pleased to read that you enjoyed the rooms and public areas especially after our recent refurbishment programme. I was also pleased to read that you found our team very welcoming and hospitable. We hope to have many more opportunities to welcome you back Adrian Ellis General Manager

north wales
Reviewed 16 November 2015

Just stayed one night but staff, facilities and food were excellent. Had great sleep in HUGE bed with a lovely breakfast next morning. Spa treatment fabulous. Wouldn't stay anywhere else in Manchester

Review collected in partnership with The Leading Hotels of the World
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Thank busybeeNorthWales
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear busybeeNorthWales Thank you for your very positive trip advisor review. We were pleased to read that you enjoyed the accommodation, food and service at the Hotel. It was also good that you found time to enjoy our Spa treatments and would encourage you to continue viewing our website for the best Spa and leisure break offers. We hope to...

London, United Kingdom
Reviewed 15 November 2015

I was here on a business trip and found the hotel to be perfect for my stay. Great location, bright, airy rooms and pleasant customer service. Would definitely recommend to anyone looking for a decent, mid-range hotel in Manchester city centre.

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Thank Emily W
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear Emily W Thank you for taking the time to complete your recent trip advisor review. We were very encouraged to read your positive comments about the accommodation, hospitality and our excellent location close to the main attractions in the city. We hope to welcome you back on many more occasions for the future Adrian Ellis General Manager

Manchester, United Kingdom
Reviewed 14 November 2015

This was a really pleasant afternoon. we were seated in a good location and our afternoon tea brought to us with perfect timing. The selection of teas was good - I had rosebud and my daughter had vanilla. I absolutely loved the warm scones with fresh cream and jam in particular. The service was what I would expect of a...

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Thank Janmarster
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear Janmarster So pleased to read that you enjoyed the full afternoon tea at the Lowry Hotel. This is such a popular service and we were thrilled to read you comments about the fresh tasty dishes and the excellent service you received. Next year we are planning a variety of themed afternoon teas and would encourage you to continue viewing...

Chester, United Kingdom
Reviewed 13 November 2015

I have stayed at the Lowry Hotel regularly over the last few years and it's become my go-to hotel whenever I am in Manchester. Despite recently the hotel leaving the Rocco Forte hotel group, this does not appear to have changed much in terms of guest experience. The rooms themselves are spacious, with huge beds, desk and seating area or...

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2Thank uktravelblogger
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear uktravelblogger Thank you for your very constructive trip advisor review. We were pleased to read that you enjoyed the accommodation and the amenities provided in our guest rooms. These have all recently been refurbished and hopefully the new fresh look was evident during your stay. We were pleased that you enjoyed the superior river rooms which are very spacious...

Reviewed 12 November 2015

I recently stayed in The Lowry for one night. When I arrived at the hotel at 5PM my room was not ready - I was scheduled to leave 30 minutes later for a business meeting and had planned to shower and change. The reception ladies first told me that I had been warned about a late check-in (post 7PM?) which...

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2Thank pgi1960
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear pgi1960 Thank you for taking the time to post a review of the Hotel. I was most surprised and disappointed to read your comments and we are always truly sorry to hear if any of our guests did not enjoy their experience. Having now fully investigated the situation we have found that the reservation made was on our late...

Greater Manchester, United Kingdom
Reviewed 6 November 2015

We had a lovely lunch in the bar, drinks and food prices are exactly what you would expect in a 5 star hotel with good service. I had the loveliest 'classic british trio' - which included a small portion of each of fish and chips, shepherds pie and roast beef and yorkshire pudding! Sounds a bit strange but was beautifully...

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Thank j_mitchell3
AdrianEllis, General Manager at The Lowry Hotel, responded to this review

Dear I_mitchell3 Thank you for your recent feedback regarding the lunch taken at our River Bar. We were pleased to read your positive feedback regarding the food and service and hopefully you will be a frequent visitor to our Bar and Restaurant. Having just launched a new menu in both areas we hope that you will be able to experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The River Restaurant & Bar
The River Restaurant & Bar
Cuisines: British, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Manchester's most fashionable hotel, the award-winning Lowry Hotel is ideally situated on the banks of the River Irwell in the recently-developed Chapel Wharf area on the Salford-Manchester boundary. The first five-star hotel in Greater Manchester, The Lowry Hotel makes a bold contemporary architectural statement with its dramatic, curved, glass-fronted façade that creates a light and airy feel within the hotel interior. ... more   less 

Additional Information about The Lowry Hotel

Address: 50 Dearmans Place | Chapel Wharf, Salford M3 5LH, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: RM655 - RM2,166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lowry Hotel 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda and Priceline so you can book your The Lowry Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Lowry Hotel Salford, Greater Manchester
Hotel Style:
#1 Luxury Hotel in Salford
#1 Romantic Hotel in Salford
#1 Business Hotel in Salford
#1 Family Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from The Lowry Hotel staff and other travellers.
20 questions
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Questions? Get answers from The Lowry Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a river view”
 of 5 bubbles LucjaM_12, 20 Feb 2017 | Read review
“don't bother this hotel is terrible”
 of 5 bubbles suewU7798UX, 19 Feb 2017 | Read review
“Get a room at the back overlong the river.”
 of 5 bubbles Ecpg, 18 Feb 2017 | Read review
“I only went for afternoon tea I cannot answer correctly about the rooms available”
 of 5 bubbles debandy2016, 15 Feb 2017 | Read review
“River view is worth it.”
 of 5 bubbles KenU902, 14 Feb 2017 | Read review
5 of 5