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The Heart Apartments - MediaCityUK

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181 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 1 week ago NEW

Stayed here for a conference at the Lowry. Convenient location from airport as well as for the conference. Good restaurants and shops nearby. Rooms well maintained, warm and airy. Unfortunately, service is very poor, the most insincere smile that I've seen in a long time. No flexibility in check in or check out times - even an hour. This problem...

Thank A K
London, United Kingdom
Reviewed 14 February 2017 via mobile

I had a studio apartment which was comfortable, fairly spacious and quite well equipped, including a washing machine. There was a cooker, but a microwave was not provided and would have been handy. This is a modern and well maintained block of flats. Free wifi in all rooms. Very good location in media city, close to the BBC studios and...

Thank Andrea P
Reviewed 13 February 2017 via mobile

This place was not cheap at £264 for two nights. There was chaos when we arrived with what looked like a hen do struggling with basics like a booking reference. That appeared to turn the receptionist into a bit of a misery. The place was full of kids, making as much noise as they could, playing around in the lifts...

Thank Border6178
Reading, England
Reviewed 1 February 2017

I stayed here for 5 nights in January 2017. There had been a mixup regarding my booking at the Holiday Inn (part of the same complex), but in fact I was quite glad that I couldn't get in there, because the apartment was more civilised, with a little lobby, separate bedroom and living room/kitchen - better than being stuck in...

Thank FlixtonSlick
Reviewed 16 January 2017

Very helpful staff, very easy to contact and make arrangements. Our fitters stayed here during a build in Trafford Park and were very much impressed with the facilities and location. The apartments were clean and very well presented.

Thank Mikeandersonuk40
Siobhan T, General Manager at The Heart Apartments - MediaCityUK, responded to this review

Dear Mikeandersonuk40 I would like to take this opportunity to thank you for your feedback, regarding your stay at the Heart Apartments. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am delighted that you did enjoy your stay. I thank you for your communications and...

Coventry, United Kingdom
Reviewed 9 January 2017

Stayed here with a group of friends for an event at the Victoria Warehouse in the city center. Really good value especially for groups. The apartments have everything you would need, including a fully equiped kitchen and are clean and comfy. The Heart Apartments are in a good location for the metro and has bars and restuarants surrounding the area...

Thank Emmab B
Siobhan T, General Manager at The Heart Apartments - MediaCityUK, responded to this review

Dear Emmab B I would like to take this opportunity to thank you for your feedback, regarding your stay at the Heart Apartments. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am delighted that you did enjoy your stay. I thank you for your communications...

Reviewed 4 January 2017 via mobile

Arrived at reception a few hours before check in as we wanted to leave our luggage somewhere safe and go wandering. Before we got a chance to speak the receptionist said in an entirely bored tone "here to check in? Bit early sorry" and clearly considered the conversation over. She was incredibly disinterested and unhelpful throughout our stay, and did...

Thank AmyStcc
London, United Kingdom
Reviewed 27 December 2016

The room itself was clean and reasonably spacious, with the necessary utensils for a short self-catering stay. Now for the problems. Firstly I take issue with the check-in arrangements over the Christmas break. We arrived, as booked and requested, at 3.00 pm on 24 December 2017, only to find no-one at the reception and a sign posted in the door...

Thank BdsmTerry
Kingston-upon-Hull, United Kingdom
Reviewed 12 December 2016

Apartment was lovely. Had all facilities needed and allowed us to check in early (we had advised in advance of our early arrival). Lovely view of the canal although disappointing cannot access the balcony (insurance). Young man on reception throughout our stay was very accommodating (ringing taxis). Good area for eating, drinking and a small outlet shopping centre, all in...

Thank Harkermum
Grimsby, United Kingdom
Reviewed 3 December 2016

Stayed here for one night as we were going to the football at Old Trafford. Great location with lovely views over the Manchester Ship Canal. The apartment was clean, comfortable, and had everything you needed, staff on the reception were very helpful. We would definitely stay here again.

Thank Rocker1066

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  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
\Styled to appeal to both the business and leisure traveller, The Heart Serviced Apartments consist of 50 fully equipped and beautifully furnished self-contained apartments in Manchester's newest landmark location - MediaCityUK. Just 2 miles from the M60 and M62 motorways The Heart Serviced Apartments are in an ideal location for access to Manchester and the wider North West. Old Trafford for Manchester United matches, the Lowry Centre, Imperial War Museum North and Lowry Outlet Mall are all just minutes away, and Manchester City Centre is just a 10 minute tram ride away from MediaCityUK tram stop. If you’re an avid shopper the award winning Trafford Centre retail and leisure complex is only 10 minutes' drive away. ... more   less 

Additional Information about The Heart Apartments - MediaCityUK

Address: The Heart Media Blue | Salford Quays, Salford M50 2TJ, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: RM415 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heart Apartments - MediaCityUK 4*
Number of rooms: 50
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Also Known As:
The Heart Apartments - MediaCityUK Salford, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Heart Apartments - MediaCityUK staff and other travellers.
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New Zealand
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room over looking the river. Sat watching the rowers and the ITV studios whilst having my morning coffee :)”
  • Perfect view of the ITV studios and the occasional rower
  • Bet this is even nicer in the Summer
 of 5 bubbles emmabb2015, 9 Jan 2017 | Read review
“Our room on Floor 6 was lovely”
 of 5 bubbles Harkermum, 12 Dec 2016 | Read review
“Higher floor for better views”
 of 5 bubbles megank480, 18 Sep 2016 | Read review
“Rooms facing the waterfront would be quieter. There is a lot of building work and deliveries so you get some noise early in the morning.”
 of 5 bubbles nickic310, 25 Aug 2016 | Read review
“top floor or nearest”
 of 5 bubbles JoelBrandonBravo, 11 May 2016 | Read review
5 of 5