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Holiday Inn Manchester-West

476 reviews
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Traveller (98)
Room & Suite (64)
Dining (26)
Overview
  • Excellent20%
  • Very good41%
  • Average25%
  • Poor9%
  • Terrible5%
Travellers talk about
“city centre”(82 reviews)
“executive room”(14 reviews)
“trouser press”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
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Reviews (476)Write a Review
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96
177
118
46
28
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All reviewscity centreexecutive roomtrouser pressfree parkingsaturday nightan overnight staycar parkbed was very comfortablecheck in was quickcomfortable staytea coffeemin walkbar and restaurantstayed here for one nightshort stayyogurtfull english
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141 - 145 of 465 reviews
Reviewed 2 November 2015

We booked a king room for two nights its was dreadful, we certainly didn't get the room we booked!! the bathroom was very tatty with cracked floor tiles and a very unhygienic smelly shower curtain. The room was dingy overlooking a noisy main road and...More

Thank Jules P
Response from Katie M, General Manager at Holiday Inn Manchester-WestResponded 3 November 2015

We are so sorry to hear that you did not enjoy your recent stay with us. We really appreciate your feedback and rest assured we will ensure your comments are acted upon. Our team are on hand 24hrs a day, and if you are not...More

Reviewed 22 October 2015

Check in was smoothly and friendly, room quiet , clean and well decorated. Shower pressure and temperature are a bonus. Restaurant service is good but could have one more staff member helping during dinner peak times to make sure guests are served promptly. Apart of...More

Thank Paulo M
Response from Katie M, General Manager at Holiday Inn Manchester-WestResponded 3 November 2015

Thank you for taking the time to review your recent stay with us. We really appreciate your feedback and will pass on your kind comments to Leah. We look forward to welcoming you again soon, Kind Regards Katie McKune General Manager

Reviewed 5 October 2015

Ideal location if going by car, close enough to walk into the city during the day and reasonable for taxis on a night, free fairly secure private car park (first thing I look for as many city centre hotels now have public car parks), friendly...More

Thank Darrenb101
Response from Katie M, Financial Controller at Holiday Inn Manchester-WestResponded 7 October 2015

Thank you for taking the time to write a review regarding your recent stay at the Holiday Inn Manchester West. I am pleased that you enjoyed your stay and i have passed your comments onto the team. Kind Regards Laura Gleave Financial Controller

Reviewed 5 October 2015

Me and the Mrs was staying here for 2 nights, Friday and a Saturday, the rooms was clean and spacious, the staff are lovely and attentive but in the morning for breakfast staff can be short, the reception always got us a taxi when needed....More

Thank Jordan C
Response from Katie M, Financial Controller at Holiday Inn Manchester-WestResponded 7 October 2015

Thank you for your kind feedback regarding the Holiday Inn Manchester West. Regards Laura Gleave Financial Controller

Reviewed 4 October 2015

Had a bit of a problem when we checked in as we had booked a deluxe room on the group website but it turns out they do not have any at this hotel. Not a major problem for us but the staff were a bit...More

Thank spiderblue
Response from Katie M, Financial Controller at Holiday Inn Manchester-WestResponded 7 October 2015

Thank you for taking the time to write a review about your recent visit to Holiday Inn Manchester West. I am delighted that you enjoyed your stay with us and that the problem with your room was resolved by our Duty Manager. We look forward...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (98)
Room & Suite (64)
Dining (26)
Questions & Answers
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bevsawood1972
12 December 2016|
Answer
Response from Sayed E | Property representative |
Salford Station
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12
Room Tips
"Ask for a room away from the main road"
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"stay in a different hotel"
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"All the same to me it's a block..."
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"Always ask for a room away from the main road the noise of the traffic is bad"
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