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See all 7 hotels in Hook

Raven Hotel

489 reviews
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Traveller (88)
Room & Suite (32)
Dining (14)
Overview
  • Excellent39%
  • Very good31%
  • Average15%
  • Poor8%
  • Terrible7%
Travellers talk about
“room was clean”(36 reviews)
“train station”(27 reviews)
“english inn”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (489)Write a Review
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Traveller rating
178
151
77
44
37
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Time of year
LanguageEnglish
178
151
77
44
37
Show reviews that mention
All reviewsroom was cleantrain stationenglish innwould stay againincluded breakfaststayed here for one nightmember of stafffull englishevening mealsunday lunchcooked breakfasttea and coffeeyogurtravensimpsonwallisbasingstoke
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1 - 5 of 487 reviews
Reviewed 1 week ago

We stayed here because it was close to where friends now live. We’d never been before but will definitely use again. It was clean, comfortable and excellent value for money. The staff were courteous, welcoming and efficient

Thank physiofred
Reviewed 1 week ago via mobile

Stayed here in December for a couple of nights to visit family. Lovely staff, the choice for breakfast was exceptional. The adjoins pub was very nice. The room decor was a little dated, however lovely and warm, comfy bed. Kettle, drinks and biscuits. Had an...More

Thank kerryalexander14
Reviewed 2 weeks ago

Me and my husband stayed here as we were attending a local wedding, the price was good, and all the members of staff we had dealings with were pleasant and friendly. The room could do with updating though (21), it was in desperate need of...More

Thank Coral-Mae
Response from Sarah H, Manager at Raven HotelResponded 2 weeks ago

Thank you for your constructive feedback. I am sorry that your stay wasn't to the standard we would of liked you to receive. Please accept our sincerest apologies and be assured that we will certainly look in to the issues you have raised as we...More

Reviewed 2 weeks ago via mobile

Popped in for breakfast to break a journey over the Christmas period. Service was slow because there were not enough staff and those that were there were unhelpful. Finally got served but when breakfast came we were told the he’d apologised that some of it...More

Thank wizzbuff
Response from Sarah H, Manager at Raven HotelResponded 2 weeks ago

Please accept our sincere apologies as this is definitely not our usual standard. I would love to have the opportunity to discuss this further with you as we have clearly failed on this occasion.

Reviewed 2 December 2017

This is really a pub/restaurant with rooms and whilst not expensive, should be cheaper based on it's lack of amenities. Room was clean and the breakfast was good quality, if not limited. Stayed for one night for a seminar the next day and it's location...More

Thank 11-22-33Peter
Response from Sarah H, General Manager at Raven HotelResponded 3 weeks ago

Thank you for feedback.

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Babysitting
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (88)
Room & Suite (32)
Dining (14)
Hotel & Grounds (51)
Bathroom (10)
Business Centre & Event Rooms (1)
Questions & Answers
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trudycam
18 March 2017|
AnswerShow all 2 answers
Response from grumpy-wench | Reviewed this property |
It's a tired hotel in need of tlc , however good was good and staff attentive. If it's a one night stop, it does the job.
0
Votes
Room Tips
"Ask for a room not over looking the car park."
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"Ask for quiet room, ie if function on"
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"I preferred the downstairs rooms with easy access."
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"Ask for a room at the back if you don't like road noise"
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