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24/12/2017 25/12/2017
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    Down Hall Hotel & Spa

    Matching Road | Bishop's Stortford, Hatfield Heath CM22 7AS, England
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    24/12/2017 25/12/2017
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    Traveller (720)
    Room & Suite (144)
    Dining (44)
    Overview
    • Excellent36%
    • Very good32%
    • Average17%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,731)
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    1 - 5 of 1,713 reviews

    Reviewed yesterday via mobile

    On arrival at Down hall I was very impressed at the hotel nicely lit up on the outside etc. Our works Christmas party was well organised good staff service drinks and the food was ok considering the number of people. You can easily get lost...More

    Thank JamesS6222UK
    Reviewed 2 days ago via mobile

    I wouldn’t recommend this hotel to nobody, staff very rude, wrong keys given out, dust everywhere, cold, breakfast slow, Overall price for what you get is not worth it, view terrible, slow staff, staff do not care about guestsMore

    Thank Billy S
    Response from DownHallManagement, General Manager at Down Hall Hotel & SpaResponded yesterday

    Dear Billy S This is the 3rd review you have posted, with the previous 2 being removed by Tripadvisor because they were false. This 3rd review is again incorrect. I have emailed you but from your response and subsequent reviews, it is clear that you...More

    Reviewed 2 days ago

    Very nice looking hotel externally, nice grounds, tasty breakfast the first morning, exceptional parsnip soup for lunch (made even better sat by the fire in the lounge) and excellent evening dinner. However Found on arrival the snow had only been cleared outside the hotel reception...More

    Review collected in partnership with this hotel
    Thank Aupitslev
    Reviewed 3 days ago

    Beautiful looking property, but our room was very small - had to walk sideways past the end of the bed! Restaurant was overly expensive at £16.50 for burger and chips which was the cheapest thing on the menu (not restaurant quality food or even a...More

    Review collected in partnership with this hotel
    Thank PurpleRainbow
    Reviewed 4 days ago

    As mentioned before, everything was fine, but I feel like with the location and the lovely building, it could have been amazing! The carpets looked a bit grubby and things like the food (we had powered eggs at the buffet) are not acceptable when you...More

    Review collected in partnership with this hotel
    Thank sammL3087MG
    Response from DownHallManagement, General Manager at Down Hall Hotel & SpaResponded yesterday

    Dear sammL3087MG MAny thanks for your review and feedback which is most helpful. I would like to confirm that I am addressing the points raised and look forward to welcoming you back in the future for what I am sure will be an amazing experience....More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$99 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Ctrip TA, Travelocity, Hotwire, getaroom.com, Priceline, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Down Hall Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Hertfordshire >
    • Hatfield Heath
    • Also Known As
    • Down Hall Country Hotel ,
    • Down Hall Hotel ,
    • Hotel Down Hall Country
    Add Photo Photos
    Traveller (720)
    Room & Suite (144)
    Dining (44)
    Hotel & Grounds (560)
    Bathroom (36)
    Business Centre & Event Rooms (8)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 2 hotels in Hatfield Heath
    The Cock Inn
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    Nearby Restaurants
    The Little Seafood Bar
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    The Crown Public House
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    The Fox Inn
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    The Chequers
    274 reviews
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    Nearby Attractions
    Tudor House Gallery
    26 reviews
    4.24 km away
    Cammas Hall Farm
    166 reviews
    4.45 km away
    Hatfield Forest Nature Reserve
    168 reviews
    7.00 km away
    The Green Room Sawbridgeworth
    23 reviews
    4.31 km away
    Ask a question
    Questions & Answers
    steven d
    30 August 2017|
    Answer
    Response from DownHallManagement | Property representative |
    Dear steven d Yes the £20 is payable to use the facilities if treatments are booked. It is worth looking at day spa packages which are available on our website as this might be more cost effective.
    -1
    Votes
    Siobhanyshutterspeed
    15 April 2017|
    Answer
    Response from DownHallManagement | Property representative |
    If you would like to email our team with further details, we would be delighted to discuss your query. Please mark any communication for the attention of Mark O'Reilly
    1
    Vote
    Happylittlemix
    7 February 2017|
    AnswerShow all 5 answers
    Response from DownHallManagement | Property representative |
    Hi there, The cost of using the spa without booking a treatment is £20 for a two hour session. This includes use of the hydrotherapy pool, sauna, steam room and relaxation area. A robe and slippers are also included.
    0
    Votes
    Room Tips
    "room 107 is well worth booking."
    Read review
    "quiter floor"
    Read review
    "Room 6 is stunning"
    Read review
    "choose the cheaper standard room on top floor, better and fresher décor"
    Read review
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