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Travelodge Hemel Hempstead Gateway

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467 Reviews from our TripAdvisor Community

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Showing 462: English reviews
1 review
Reviewed 5 days ago NEW

The previous user had urinated in the kettle, so I went down to reception and was offered 'a free drink at the bar for my inconvenience'. Who the hell pee's in a kettle? I'm so disgusted by this that words fail me. In a nutshell: Informed staff in the evening and in the morning, left my details and have not... More 

Helpful?
Thank Miles S
TravelodgeUK, Remy from the Social Media Team at Travelodge Hemel Hempstead Gateway, responded to this review

Thank you for taking the time to write a review with regards to our Hemel Hempstead Gateway Travelodge Hotel. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you... More 

Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed overnight 25 Nov 2015. The staff on reception were friendly, our room was clean, warm and comfortable. everything in the room worked fine. We will definitely use again when in the area. Good quality accommodation at a reasonable price.

Helpful?
Thank leslie631217
London, United Kingdom
1 review
Reviewed 1 week ago

Room was clean but abit cold, good calendar for money, staff were prompt. The bar could be better could have better ciders at the bar, didnt have kopperberg and don't provide amaretto and staff did no know what it was

Review collected in partnership with Travelodge

Helpful?
Thank dianegO430CR
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Hemel Hempstead Gateway, responded to this review

Thank you for submitting your positive review of our Hemel Hempstead Gateway Travelodge. We're pleased to learn your stay was great value and your room was clean. We aim to provide a comfortable stay for our guests and we're thankful to learn this has been achieved, however we would like to sincerely apologise that the heater was not turned on... More 

Watford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The room smelt of wee there was not water in bathroom tv didn't work poor poor for the money paid I wouldn't stay in this hotel again no body was there when I checked out also when I asked to change room was told there wasn't any no help at all

Review collected in partnership with Travelodge

Helpful?
Thank 615calumg
TravelodgeUK, Remy from the Social Media Team at Travelodge Hemel Hempstead Gateway, responded to this review

We're so sorry to hear about your recent experience at our Hemel Hempstead Gateway Travelodge but we appreciate you taking the time to leave us your review. We would like to hear more about your stay, therefore may we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank... More 

Corby, United Kingdom
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

This is a lovely place to stay,the people are very friendly and helpful. There is a restaurant in the hotel if you don't want to eat in there is a Toby restaurant next door. You are about 3 mins from the m1, and 5 mins from hemel Hempstead

Helpful?
Thank aunt13anne
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Hemel Hempstead Gateway, responded to this review

We're thankful to you for sharing your positive experience at our Hemel Hempstead Gateway Travelodge. We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our hotel team was able to make your stay more enjoyable. We aim to provide a great stay to our guests and... More 

ashford
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

very good location, comfortable room good breakfast, lots of choice, clean, lifts a bit slow. a bit noisy if window is open,due to location.very handy for the motorway, and direct access , to the town centre,reasonable prices for drinks in the bar

Review collected in partnership with Travelodge

Helpful?
Thank lesmond61
Hastings, United Kingdom
Level Contributor
1,030 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 574 helpful votes
Reviewed 3 weeks ago via mobile

This is a good clean place to stay that is fairly quiet at night so a good nights sleep would be what one would expect The door cards had to be changed and reprogrammed a number of times as they kept not working which was quite a pain especially after dinner and the shower was dripping all the time -... More 

Helpful?
Thank badmintontim
Hastings, United Kingdom
Level Contributor
461 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 3 weeks ago via mobile

The greeting at check in was so nice. All staff were great. The room was comfy but we had a leaky shower which annoyed us at night. Breakfast was fine. The room cards were annoying because we got locked out three times in one night.

Helpful?
Thank streakey
Weston-super-Mare, United Kingdom
1 review
Reviewed 4 weeks ago

Clean rooms, good breakfast buffet, very helpful staff. Good parking. We have stayed at this hotel before. We travel from Weston-super-mare to spend the weekends visiting our family. We find this hotel easy accessible. Plus very close to the Marlowe shopping centre in Hemel Hempstead

Review collected in partnership with Travelodge

Helpful?
Thank 342vickif
Sunderland, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

We stayed here on our way back north from a Gatwick flight later in the day, feeling it was too far to travel in one go. Had stayed here on a previous occasion and were impressed enough to do so again. The room was comfortable but quite basic, as are all Travelodge rooms. but it had everything we needed. The... More 

Helpful?
Thank Brenda997
TravelodgeUK, Niki from The Social Media Team at Travelodge Hemel Hempstead Gateway, responded to this review

Thank you for taking the time to review our hotel. We’re pleased that you found your room to be comfortable and that you enjoyed the breakfast that was provided at the hotel. We will be sure to pass your comments on and we hope to see you again soon. More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Travelodge Hemel Hempstead Gateway

Address: Kitemark House Maylands Avenue, Hemel Hempstead HP2 4SQ, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: RM227 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Hemel Hempstead Gateway 2*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#9 Family Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Hemel Hempstead Gateway staff and other travellers.
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Questions? Get answers from Travelodge Hemel Hempstead Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I imagine over the car park is slightly quieter but the windows are all thick and double glazed.”
 of 5 bubbles natashad556, 23 Aug 2016 | Read review
“We were on first floor and with the window shut the only noise on a very busy road was a motor bike and 2 emergency vehicles”
 of 5 bubbles 324margaretp, 13 Aug 2016 | Read review
“Ensure they have a room waiting for you - ring hotel and check!!”
 of 5 bubbles swarbs59, 23 Jul 2016 | Read review
“Rooms away from main road would be quieter.”
 of 5 bubbles MancityKen, 1 Jun 2016 | Read review
“Shouldn't think there is much difference from one to the other but I did not see any others”
 of 5 bubbles 718nataliaj, 14 May 2016 | Read review
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