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I was stranded in Cowes last Thursday, as the "beast from the East" ravaged the country, even though I only live a couple of miles out of town. Unable to get home I went to the Fountain where I received a warm welcome.
Located next to the Red Jet terminal, this is a great location for anyone wanting to visit the Isle of Wight without a car. The staff were all very helpful and friendly and the room was comfortable. We ate in the bar one evening and...More
Thank Anne H
Response from Alan A, Manager at The Fountain InnResponded 1 week ago
Thank you , the team and I look forward to you visiting again soon .
Had problems with lighting and heat at the start but was soon sorted out by Joseph changing rooms to number 15,manager and staff very helpfull and freindly food exceptable hotel a little tired like most of oldenglishinns but wouldn't stop us staying again.
Response from Alan A, Manager at The Fountain InnResponded 4 weeks ago
I'm really glad you have enjoyed your stay with us, we hope to welcome you back soon.
Well where do I start bad Manner's from general manager who does not care what the customers think in my mind the place you call a hotal is a dump it should pulled right down to the ground no wounder all the stuff are going...More
Response from Alan A, Manager at The Fountain InnResponded 1 February 2018
I travel a lot for work and the Fountain Inn was one of the worst. The room was only just big enough to move around the bed and featured a damaged iron, a dirty coffee mug and a TV with a couple of like new...More
Response from Alan A, General Manager at The Fountain InnResponded 17 January 2018
First off thanks for the review, we take all reviews too continue too improve, we are aware of the problems and are continuing too make improvements too better accommodate our guests.