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Holiday Inn Express Burnley

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Traveller (44)
Room & Suite (17)
Dining (7)
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Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“bacon”(44 reviews)
“beans”(25 reviews)
“the sofa bed”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
3 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (524)
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170
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170
198
99
28
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All reviewsbaconbeansthe sofa bedair concoach tripself serviceusual hiemodern hotelfree wifibreakfast was includedbudget hotelsbuffet styleyogurta large car parkconvenient locationovernight stopvisiting family
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1 - 5 of 515 reviews
Reviewed 1 week ago via mobile

My wife and I stayed for two nights whilst visiting family in the area. This is the first time we have ever stayed in an Holiday Inn Express. The hotel is very basic but clean and they serve a very good and substantial breakfast. However,...More

Thank Brian H
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 1 week ago

Thank you for your feedback and rating and my apologies for not meeting your expectations with the burgers we served you Regards

Hotel's Favourite
Reviewed 18 March 2018

The Holiday Inn Express is a very convenient place to stay when visiting Burnley or the surrounding area as it is very easy to get to from the M65 and has free on-site parking. The rooms are modern, clean, and comfortable with everything you need...More

Thank GastroGrazer
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 22 March 2018

Thank you for your feedback, very much appreciated Regards

Reviewed 2 weeks ago via mobile

Came at the weekend as my son had an appointment at this hotel. My fad brought me as I do not drive and he waited for us in the seating area next to the bar. Later that day my dad realised that he could not...More

Thank Katrina00uk
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 1 week ago

Thank you for your comments, we all appreciate your kind words Regards

Reviewed 2 weeks ago

A very conveniently situated hotel, near the M65 and not far from places we wanted to visit. We were nor main road side so it wasn’t too noisy and the room was comfortable. Breakfast was reasonably good, staff very helpful and the whole package excellent...More

Thank Angela C
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 1 week ago

Thank you for your feedback, we are really pleased that you had an excellent stay with us and that the staff were very helpful, Kind Regards Louise

Reviewed 27 March 2018 via mobile

Stayed here for two nights while attending a wedding nearby. What a pleasant surprise, a fantastic hotel, spotlessly clean with very comfy beds,fantastic staff, great breakfast, large car park and close to the motorway. I would definitely stay here again, and would highly recommend this...More

1  Thank MikePuleo
Response from LouiseHIEX, Manager at Holiday Inn Express BurnleyResponded 30 March 2018

Thank you for your lovely feedback for our hotel, We are really pleased to hear that you had a fantastic stay with us, Kind Regards Louise

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Conference Facilities
Breakfast Available
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$68 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (44)
Room & Suite (17)
Dining (7)
Questions & Answers
Ask a question
BrendaVic
6 March 2018|
AnswerShow all 3 answers
Response from Chris J | Reviewed this property |
Yes
0
Votes
Jillian R
4 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Room Tips
"The side of the main entrance is quieter"
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"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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"Choose a room facing the car park, views over the moors are lovely & there is less chance of motorway..."
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