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Holiday Inn Express Burnley

514 reviews
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Traveller (44)
Room & Suite (15)
Dining (7)
Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“bacon”(44 reviews)
“beans”(24 reviews)
“the sofa bed”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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All reviewsbaconbeansthe sofa bedair concoach tripself serviceusual hiemodern hotelfree wifibudget hotelbreakfast was includedbuffet stylea large car parkyogurtconvenient locationovernight stopvisiting family
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11 - 15 of 505 reviews
Reviewed 4 November 2017 via mobile

I stayed here for a couple of nights at the end of October. The room was new and very clean. The bed was very comfortable. There was a wide variety of breakfast. Good quality sausages. The bacon was of a good thickness but cooked have...More

Thank SimonKiley
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 5 November 2017

Thank you for taking the time to leave feedback, We are really pleased that you have had a pleasant stay with us, We look forward to seeing you the next time you are in Burnley, Kind Regards Louise Guest Services Manager

Reviewed 3 November 2017

I’ve had the pleasure to stay a couple of times in here & both times Was perfect Very clean big rooms & the Staf is absolutely lovely Very helpful & polite Recommend for anyone that travels around there Brilliant

Thank fatos m
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 4 November 2017

Thank you for taking the time to leave feedback, We are really pleased that you have had a pleasant stay with us, We look forward to seeing you the next time you are in Burnley, Kind Regards Louise Guest Services Manager

Reviewed 16 October 2017

This is an ideal place to stay for visiting the surrounding places of interest, Pendle Hill, Yorkshire moors, Skipton etc. Staff friendly and helpful, room clean and warm, clean towels and bedding and a great shower in the bathroom.Breakfast was good with a good choice...More

Thank Sheila227
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 17 October 2017

Thank you for your comments and hope that you return again soon Regards

Reviewed 5 October 2017 via mobile

We booked in here for an overnight on a business trip First thing the bar was very expensive 8 pound for a can of Guinness and small bottle of bud The attached all a carte restaurants was more like a cheap cafe very tired so...More

Thank Ann B
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 6 October 2017

My apologies for not meeting your expectations with our Hotel, I thank you for your feedback and such feedback does find its way to IHG for future consideration when revisiting the breakfast offer Regards Louise

Reviewed 3 October 2017 via mobile

We only stayed one night but it was wonderful. The bed was comfier than my bed at home ! Excellent shower. Very nice & quiet. The breakfast was better than we had expected. Plenty of choice and beautiful bacon! Thank you.

Thank Penny W
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 4 October 2017

Thank you for taking the time to leave feedback, We are really pleased that you have had a pleasant stay with us, We look forward to seeing you the next time you are in Burnley, Kind Regards Louise Guest Services Manager

View more reviews
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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$66 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$66 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (44)
Room & Suite (15)
Dining (7)
Hotel & Grounds (41)
Bathroom (2)
Questions & Answers
Ask a question
Jillian R
4 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Kimberley S
1 November 2016|
AnswerShow all 2 answers
Response from GM_Burnley | Property representative |
Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
0
Votes
Room Tips
"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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"Choose a room facing the car park, views over the moors are lovely & there is less chance of motorway..."
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"Some rooms overlook the motorway and may be noisy, so as for a room that overlooks the car park."
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