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Best Western Higher Trapp Country House Hotel

850 reviews
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Traveller (149)
Room & Suite (27)
Dining (7)
Overview
  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“the main hotel”(33 reviews)
“ribble valley”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (850)Write a Review
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30
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30
16
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All reviewsthe main hotelribble valleybeautiful gardensshort breakrag puddingbar restaurantwedding venuelovely viewrestaurant managerbridal suitechristmas partylovely hotelevening mealboth nightsfull englishfood was lovelywedding reception
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1 - 5 of 848 reviews
Reviewed 3 days ago via mobile

Have just spent a lovely weekend at Higher Trapp, we had a great room overlooking the gardens and it was very clean with all amenities. I booked directly with reception who were very helpful and gave us a great deal. All the staff are great...More

Thank Gingerbread48
Reviewed 3 days ago via mobile

Stayed for 1 night for a wedding. The member of staff looking after the wedding party was as miserable as sin and very unprofessional. She is not a good promotion for any venue / business Stayed in room 22 in the lodges , very dated,...More

Thank arace001
Response from HtrappGM, General Manager at Best Western Higher Trapp Country House HotelResponded 3 days ago

Thank you very much for taking the time to review our hotel. I am sorry you were disturbed by the fire panel, the fault was rectified the following morning by our fire company. I will be passing on your comments about bedroom cleanliness to our...More

Reviewed 3 days ago

We booked a night here to stay over for a friends wedding. Speed of checking in was excellent. Our room was clean and the service from all of the staff was great. Amazingly beautiful surroundings make this a great venue for a wedding. Our breakfast...More

Review collected in partnership with this hotel
Thank lisakelly10
Response from HtrappGM, General Manager at Best Western Higher Trapp Country House HotelResponded 3 days ago

Thank you reviewing you recent experience with us, I am delighted your enjoyed your stay with us for the wedding. Hopefully we will see you again in the near future Kind Regards Jamie GM

Reviewed 1 week ago

We had a one night stay for a bargain price and had a lovely time but don't expect a Country house experience. We were in the Lodge which meant we had more of a motel than hotel stay. Food was pleasant. Room was clean. Staff...More

Review collected in partnership with this hotel
Thank Fiona_Corby
Response from HtrappGM, General Manager at Best Western Higher Trapp Country House HotelResponded 3 days ago

Thank you very much for your review, delighted to hear your enjoyed everything. Hopefully we can turn your 3 into a 5 on your next visit! Best Wishes Jamie GM

Reviewed 1 week ago

Checked in to attend a function was showed to our room 25.. the room hadn’t been cleaned the bin was full they had left a can of polish for us and the bedding hadn’t been changed or made and the room smelt of stale tobacco/doggy..then...More

Thank daveness2016
Response from HtrappGM, General Manager at Best Western Higher Trapp Country House HotelResponded 3 days ago

Thank you for reviewing your recent experience with us. I am sorry we disappointed you on this occasion, this is not our normal standard. Of course we offered to thoroughly re-clean one of the rooms we had shown you but you declined our offer and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (149)
Room & Suite (27)
Dining (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
SPG367
23 June 2017|
AnswerShow all 2 answers
Response from HtrappGM | Property representative |
Hello, Many Thanks for your enquiry. I'm afraid we don't have a pool at our venue, however we do have a sister hotel in the area which has a pool and leisure facilities, The Oaks Hotel at Burnley. Kind Regards.
0
Votes
Anita A
23 April 2017|
AnswerShow all 3 answers
Response from Anita A | Reviewed this property |
many thanks
1
Vote
Lynn C
20 April 2017|
Answer
Response from HtrappGM | Property representative |
Hi, we are approximately 15 minutes drive away from Burnley General Hospital. Kind Regards Katy
0
Votes
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123
Room Tips
"Can recommend room 12 with lovely view of garden."
Read review
"Clean the path to the room and provide a mat."
Read review
"Make more milk available in bedrooms for self service to make brews"
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"Lodges very quiet"
Read review
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