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BEST WESTERN Park Hall Hotel & Leisure Club

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BEST WESTERN Park Hall Hotel & Leisure Club
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903 Reviews from our TripAdvisor Community

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Showing 902: English reviews
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Lancashire, United Kingdom
Reviewed 1 week ago

My friend and I visited the Park Hall hotel to spend a lazy Sunday afternoon catching up with each other, we had an absolutely wonderful time, it was very enjoyable and relaxing. Our afternoon consisted of a delicious and plentiful afternoon tea in the comfortable residents lounge followed by an unlimited visit in the leisure club, all for a wonderful...

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Helpful?
Thank Andrea D
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Andrea D, Many thanks for taking the time to review your visit to Best western Park hall hotel, I am delighted we provided you with the facilities and food and drink to leave you feeling relaxed, we aim to ensure all our guests are happy with their experience. I will be sure to pass on your feedback to Jane who...

Reviewed 1 week ago via mobile

Stayed at this hotel recently but did not think it was up to scratch considering the price scale they expect people to pay for our room not including breakfast. We had the 'bridal suite' which desperately needs updating. The four poster bed was very rickety and screeched every time either of us moved, there was a jacuzzi bath which considering...

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Helpful?
Thank Lauren M
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Lauren M, Many thanks for taking the time to review your stay with us here at best western park hall hotel, I am disappointed to read we have not met your expectations in many areas. All feedback good and bad is critical to improving our services and I thank you for this feedback, we are always looking at ways to...

Reviewed 1 week ago via mobile

Booked with Expedia for a one night stay, a family of 3 adults and 1 child. It stated we had booked a standard room, no mention of it being in the 'Village Complex' and it being a themed room. Arrived at hotel for check in, apart from the abandoned theme park you see as you drive in, the surroundings of...

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Helpful?
1Thank Isabelle B
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Isabelle, Many thanks for taking the time to review your stay with us here at best western Park hall hotel. I am bitterly disappointed to read of your experience you had with us could you please contact me directly at richard@lavenderhotels.co.uk so I can resolve these issues with you Many thanks and look forward to hearing from you Richard Hearn

Reviewed 1 week ago via mobile

Very disappointed, I'm pretty sure they would never put these rooms on the website and when I booked I definitely know this was NOT what I was expecting. Take a look at the photos, there was also a dead spider in the bathroom, due to my girls reaction it was got rid of before I take a pic of that....

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Helpful?
1Thank GeorgiaPrice21
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Georgiaprice, Thank you for taking the time to review your stay with us as you can imagine i am disappointed to read of your experience and would like to apologise on behalf of myself and the team that we have failed in meeting your expectations during your stay. I will be sure to use your comments to make the necessary...

Reviewed 1 week ago via mobile

I have been to this gym for quite a while now, the gym itself is very spacious and quiet with plenty of machines to use. However, the pool is grubby and dated, and you wouldn't walk around without flip flops due to the amount of clumps of hair on the floor and in the drains of the temperamental showers. Cleopatras...

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Helpful?
Thank Ellie S
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Ellie S, Many thanks for your feedback on the leisure club i will be sure to discuss this with the management and make improvements where required. Thank you again Richard Hearn

Scotland, United Kingdom
Reviewed 1 week ago

I stayed at the Park Hall Hotel for 3 nights at the beginning of March whilst competing in a beauty pageant taking part in the hotel. The hotel itself is difficult to get to walking so taking a car or getting a taxi is a definite as it's situated on a main road so would most likely prove difficult to...

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Helpful?
Thank Nicole2294
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Nicole, Many thanks for taking the time to review your stay with us at Best western Park hall hotel, I am delighted you found the hotel to meet your needs. I will be sure to let our grounds team know you found the surroundings to gorgeous they take great pride in ensuring this. I am so glad your room was...

Reviewed 1 week ago via mobile

I attended for my sisters beauty pagent. Very beautipful and picturesque hotel. Absolutely beautipful lake. We stayed in park hall express which is near to the pool which is georgous. 2 jacuzzi, 2 pools and steam room. We eat at the restaurant which was a bit pricey but excellent quality food so would definitely eat there again. I will definitely...

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Helpful?
Thank Leslin28
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Leslin28, Many thanks for taking the time to review your experience with us here at Best western park hall hotel, I am delighted to read you enjoyed your stay and found the facilities on offer to meet your expectations. I will be sure to pass on your feedback to the restaurant and kitchen team with regards to the meal I...

Liverpool, United Kingdom
Reviewed 2 weeks ago

Room was fantastic, comfy beds, spotless throughout. Leisure facilities were mixed. Gym was good with excellent equipment and spacious room. However, pool was stale and in need of facelift. Not the best welcome from the member of staff at the Beauty salon, which also looked tired and dated (as did the member of staff). Reception staff somewhat frosty, missing a...

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Helpful?
Thank AndyPeters1969
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Andypeters, Many thanks for your review of best western Park hall hotel, I am glad we met your expectations on main aspects of your stay. I will speak with the team who you have had a few issues with and ensure this isn't an issue in the future, this is not normally an area fro concern so thank you for...

Great Yarmouth, United Kingdom
Reviewed 2 weeks ago via mobile

Not a bad hotel, the main building bedrooms seem to have been refurbished recently the 'village' rooms are a little used and it's a couple of minute drive to get to the parking via an industrial estate. Gym and pool are good and there is often not many people in, the gym equipment is a little dated so don't expect...

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Helpful?
Thank dbaz193672
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

dbaz193672, Many thanks for your time to review your stay with us here at best western park hall hotel. I am delighted that we met many of your expectations and you found the time to use the facilities on site. with regards to the rate issues you experienced I will look into this and ensure we are offering our best...

Peterborough, United Kingdom
Reviewed 2 weeks ago via mobile

Just stayed for 2 nights with my partner and my 2 children. We attended a friend's wedding there. Ceremony and reception was excellent, food was top notch and accommodation was very good. We stayed in one of the chalets on site. The chalet was clean and well maintained. I would highly recommend this hotel.

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Helpful?
Thank Cam V
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Cam V, Many thanks for your brilliant review of your stay with us. I am delighted you enjoyed all aspects of your stay and found the facilities very good, i hope your enjoyed your celebrations with us and hopefully we have the opportunity to welcome you back in the future. Kind regards Richard Hearn

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Park Hall Hotel & Leisure Club

Address: Park Hall Road | Charnock Richard, Chorley PR7 5LP, England
Region: United Kingdom > England > Lancashire > Chorley
Price Range: RM275 - RM469 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Park Hall Hotel & Leisure Club 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Chorley Best Western
Best Western Chorley
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect good wifi or happy staff. But do expect to have a fab breakfast”
 of 5 bubbles AndyPeters1969, 13 Mar 2017 | Read review
“Don't bother if you are disabled, you'll end up feeling overlooked and remember the walls are thin and the doors are too.”
 of 5 bubbles Phillipstait, 11 Mar 2017 | Read review
“Book a bungalow in the village area. Modern and very private”
 of 5 bubbles joanneg708, 8 Mar 2017 | Read review
“room 101 is lovely, dual aspect so nice and bright”
 of 5 bubbles alcahill7, 3 Mar 2017 | Read review
“Unless your a single guy, stay in the hotel”
 of 5 bubbles fisherkingEssex, 20 Feb 2017 | Read review
5 of 5