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BEST WESTERN Park Hall Hotel & Leisure Club

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850 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Park Hall Hotel & Leisure Club
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Showing 849: English reviews
North West England
Reviewed 4 weeks ago

The hotel is fine for the money, it's the leisure centre which lets it down. The pool area and ladies changing rooms could do with a good scrub. The ladies changing rooms are always dirty and smelly. The pool are often very cold and need filling up with water. I know lots of people who refuse to use the jacuzzi...

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Helpful?
1Thank Katebmorris
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Kate, Many thanks for your review of best western Park Hall hotel, I appreciate your time in providing us with your feedback. This is something I have had very few complaints about and am disappointed to read your thoughts. I will ensure I visit the leisure centre to follow up on your thoughts and ensure these are rectified immediately. All...

Reviewed 4 weeks ago via mobile

The outside chalet (The Village) allocated first had damp mould on the walls, the smell was overpowering. It had been raining all day before a late check-in. A room move to the main hotel (effectively a free upgrade, which contributed to a great customer service overall) was great. The hotel interior in bedroom corridors is tatty, the rooms are tarted...

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Thank twinkles999
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Twinkles999, Many thanks for reviewing your stay with us at Best Western Park hall hotel, I am disappointed to read of your initial experience with us, I will work with the relevant departments to ensure this is fixed. I am though delighted that the staff on duty addressed and rectified the issue for you efficiently. Our main aim is to...

Reviewed 4 weeks ago via mobile

Stayed here as a family (2adults, 2 children and a baby) on arrival at reception looked nice. Check in was abit slow. Once checked in was told that my room was in the village complex. My room was the furthest away from car park which was hard to walk to with baby in pushchair the 2 children and all our...

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Thank Cody L
Reviewed 4 weeks ago via mobile

From check in to check out and everything in between we were treated like loyalty. Nothing was too much trouble. The room was amazing. So very clean and this is coming from someone with pretty much OCD when it comes to cleanliness, plenty of towels, tea, coffee, sugar etc. Overall it was a truly wonderful stay so much so I...

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Thank Claire W
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Claire W. Claire many thanks for your fantastic review of Best western Park hall hotel, I am delighted to see we have met your expectations in every way. The different departments in the hotel work hard to ensure we are meeting and exceeding our guests needs and its nice to see we have achieved this during your stay. Many many...

Reviewed 5 weeks ago via mobile

We booked an overnight stay here on our way up to The Lake District over half term. Myself and my husband and two children (6&7) had booked a family room. From the website the hotel looked good, as was our first impression of reception on arrival. We were told to drive up to the back of the hotel to park,...

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Thank Sophie M
Mirfield, United Kingdom
Reviewed 1 November 2016

We stayed for one night i wish it was for a week.Brilliant staff very friendly.The room was large and spotless with a hairdryer,trouser press,ironingboard and iron.Best sleep i have had in ages.Located in the main building. The pool area was spotless too. The breakfast was £10 which i though it was a little bit over the top, however you had...

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Thank dianne b
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

Dianne B, Many thanks for taking the time to review your experience at Best western park hall hotel, I am delighted to read you found the staff and room to be perfect. I am glad you enjoyed our breakfast buffet and our leisure facilities its always good to have positive feedback for the staff to see. Many thanks again and...

cheshire
Reviewed 30 October 2016

We paid the princely sum of £43 for a room for 2 adults and 1 child. The room we had was in the main building and was clean and modern and spacious. The breakfast room also looked to have been recently decorated. We weren't expecting much for the money - it was really a last minute stop on our way...

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Helpful?
Thank mvnCheshire
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

mvnCheshire, Many thanks for taking the time to feedback on your stay here at Best western park hall I am delighted to read you had a brilliant stay. I am glad that even though a last minute stop over, we provided you with a great experience. Our housekeeping team hand in anything that is left in rooms and we will...

CO. DURHAM
Reviewed 30 October 2016

just returned from here and found it to be very pleasant. we stayed in one of the village family rooms and it was impeccable. couldn't find any fault's. staff were all friendly and polite. would definitely recommend this for families too.

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Thank GUMP1CAT1
Richard H, General Manager at BEST WESTERN Park Hall Hotel & Leisure Club, responded to this review

GUMP1CAT1, Many thanks for your review of Best western park hall hotel, I am delighted to read you had an enjoyable stay with us and that you found the team to be polite and friendly. I look forward to welcoming you back in the future Many thanks Richard Hearn

CHORLEY, United Kingdom
Reviewed 30 October 2016

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Thank Kenneth B
Lincolnshire, United Kingdom
Reviewed 30 October 2016 via mobile

I stopped at this hotel for the night with my partner while we were in the area visiting friends. First impressions were good, with a nicely presented reception and foyer, and friendly (if a little slow) staff on the reception counter. The first minor annoyance was being given a check-in form with someone else's details on it, causing the receptionists...

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2Thank Jon P

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Park Hall Hotel & Leisure Club

Address: Park Hall Road | Charnock Richard, Chorley PR7 5LP, England
Region: United Kingdom > England > Lancashire > Chorley
Price Range: RM271 - RM467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Park Hall Hotel & Leisure Club 3*
Number of rooms: 140
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Also Known As:
Chorley Best Western
Best Western Chorley
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from BEST WESTERN Park Hall Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the hotel, not the annexe.”
 of 5 bubbles trotter1958, 4 Dec 2016 | Read review
“Any room is good.”
 of 5 bubbles terryt16, 29 Nov 2016 | Read review
“If you must stay here then make sure you stay in the main building”
 of 5 bubbles 19andrewc, 14 Nov 2016 | Read review
“Disable friendly”
 of 5 bubbles dianneb924, 1 Nov 2016 | Read review
“Even for a budget hotel it was rubbish.”
 of 5 bubbles Letham45, 15 Oct 2016 | Read review
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