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We stayed here for a Wedding at the weekend. The bride and groom booked the whole venue and had lunch and dinner there then stop over in the hotel rooms. The room was FREEZING we went up at 12.30pm to find no heating on, went...More
Having seen some of the reviews for the restaurant (it seems there are two Tripadvisor entries for Truffles) we bought a Living Social Dinner BnB package - having had similar deals for the Hotel down the road. The location was the only similarity.
My wife and I stayed last Friday at Truffles hotel. We had a lovely meal in the evening. The restaurant was quiet but it was a nice room and our stay was also enjoyable. I had the best nights sleep for a long time. James...More
Booked Truffles and Bruffles for my partners birthday. After eating at truffles a few times - thought it would be a nice touch to stay too!!
All i can say is that it was the biggest let down ever!! We stood at reception for about...More
1 Thank AmyAdamF
Response from James F, Owner at Truffles HotelResponded 20 November 2012
Whilst I and my staff welcome constructive criticism and endeavour to immediately rectify any complaints that may arise from our customers, we acknowledge that some customers for reasons of their own will not be satisfied despite our efforts. My staff and I have a very...More
I treated my boyfriend to a stay at this hotel and a meal in Truffles Restaurant on the same site for his 30th birthday. We have stayed at a range of hotels and never have we been made to feel so welcome!!! Naomi who checked...More