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30/07/2017 31/07/2017
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    Mercure Blackburn Dunkenhalgh Hotel & Spa

    Blackburn Road, Clayton-le-Moors BB5 5JP, England
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    30/07/2017 31/07/2017
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    Traveller (346)
    Room & Suite (56)
    Dining (29)
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    Overview
    • Excellent33%
    • Very good31%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “steam room” (31 reviews)
    “thermal suite” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Stanley House Hotel & Spa
    672 reviews
    #1 of 1 hotels in Mellor
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,444)
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    There are newer reviews for Mercure Blackburn Dunkenhalgh Hotel & Spa
    See the most recent reviews

    11 - 15 of 1,425 reviews

    Reviewed 11 June 2017

    We stayed in a double room for one night. The staff on the desk were nice and helpful, and the building itself is beautiful. Once you get inside, it falls apart. The room was extremely dated, but more importantly, dirty. There were stains over the...More

    1  Thank Jothevegan
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 12 June 2017

    Dear Jothevegan, We are disappointed and sorry we failed to get things right for you on your recent visit and event guests impacted on your sleep, I shall certainly look into points raised and hope to address accordingly. Kind Regards, Ivan Lynch, General Manager.

    Reviewed 11 June 2017

    Only spent an overnight stay and as we were attending a local concert we didn't use the spa facilities nor did we use the restaurant other than for breakfast so unable to comment on these facilities. Have to say I enjoyed the stay, our room...More

    Thank KazG999
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 12 June 2017

    Dear KazG999, Hope you enjoyed the Elton John concert last weekend and we are delighted to see you enjoyed your stay, look forward to welcoming you back in the not to distant future. Kind Regards, Ivan Lynch, General Manager.

    Reviewed 11 June 2017 via mobile

    Stayed as we were attending a concert at Elwood park. Really nice friendly check in can't remember the chaps name but began with 'M' he also checked us out and again a complete credit to the hotel. Hotel itself is dated all the way through...More

    2  Thank abroadalot
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 12 June 2017

    Dear abroadalot, Thank you for taking time to post your review and I shall pass on your compliments to Moshin as soon as possible. Sorry to see some aspects of your visit did not meet with your expectations and we shall certainly look to remedy....More

    Reviewed 8 June 2017 via mobile

    Lovely staff and amazing treatments. Facilites abit dated and need a good scrub, also work going on so not really relaxing as all you can hear is drilling and sawing. To top it off went to go into the pool that had an arobics class...More

    Thank Naomi1234567
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 12 June 2017

    Dear Naomi1234567, Apologies if the repair affected your stay, there was no option but to begin the repair, it was unexpected and has taken longer to complete then we were hoping. We should be back to normal this week. The aerobics is held a couple...More

    Reviewed 2 June 2017 via mobile

    Nice place to stay, lovely views over the countryside, nice swimming pool but unfortunately the sauna wasn't working and the spa area wasn't very relaxing due to work taking place. Nice spacious room but unfortunately no air con. Bed not very comfortable and no valence...More

    Thank Nick K
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 5 June 2017

    Dear Nick K, Thank you for taking the time to post your review, emergency repairs are taking place and unfortunately there is no good time for them to be addressed. They are taking longer than expected but we hope normality will resume shortly. We will...More

    Stanley House Hotel & Spa
    672 reviews
    #1 of 1 hotels in Mellor
     
    Sparth House Hotel
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    Best Western Oaks Hotel & Leisure Club
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    Foxfields Country Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$77 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, ACCOR, Travelocity, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Mercure Blackburn Dunkenhalgh Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Clayton-le-Moors
    • Also Known As
    • Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors ,
    • Mercure Blackburn Dunkenhalgh Hotel And Spa
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    Traveller (346)
    Room & Suite (56)
    Dining (29)
    Pool & Beach (5)
    Hotel & Grounds (260)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    mylesaheaf
    30 June 2017|
    Answer Show all 3 answers
    Response from Tri-Trio | Reviewed this property |
    I agree with Belwood, best ton contact them directly. I can say that nothing was too much trouble so I would think they would likely ensure they catered for all.
    1
    Vote
    daisydoes
    12 July 2016|
    Answer Show all 8 answers
    Response from Ivan L | Property representative |
    Hi Daisydoes, All residents are allowed to use the facilities in the Leisure Club, there are some restrictions with regard to children swim times and access to the Gym for under 16's. All treatments are charged as taken... More
    0
    Votes
    37leigh
    30 November 2015|
    Answer Show all 3 answers
    Response from Ivan L | Property representative |
    Hi 37leigh, We have a dinner with entertainment on the 13th Feb for Valentines and on the 26th Feb we shall be holding a 90's Revival Evening, Dinner and Entertainment. Kind Regards Ivan Lynch General Manager
    0
    Votes
    Room Tips
    "make sure your room is not above the pool,it was far too hot."
    Read review
    "Choose a room in the main hotel, not the courtyard."
    Read review
    "Don't stay in room 2!"
    Read review
    "Stay somewhere else, the Premier Inn or Holiday Inn Express is better than this place."
    Read review
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