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Berwick Holiday Park - Haven

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Berwick Holiday Park - Haven
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910 Reviews from our TripAdvisor Community

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There are newer reviews for Berwick Holiday Park - Haven
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Showing 910: English reviews
Reviewed 25 October 2016 via mobile

I'm currently on holiday at Berwick haven and I'm really disappointed with the whole holiday the van wasn't cleaned properly which just made me feel let down and I've have been on 3 occasions to the club house only to turn away with my very upset little 2 year old who only wants to dance to Rory's and Bradley's show...

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Helpful?
Thank Kerry H
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Hello Please could you pop into reception so we can talk about the issues that you are having Thanks

Reviewed 24 October 2016 via mobile

Absolutely amazing weekend away with kids staff are all very friendly and make you feel very welcome we upgraded to premier plus and the caravan was gorgeous night life was great too would highly recommend

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Helpful?
Thank Jamie N
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Firstly thanks for the fab review, it sounds like you really enjoyed your visit, we do have high standards regarding our vans and its nice to see that we haven't let you down. will you be visiting us gain soon ? We hope so Bye for now

Reviewed 24 October 2016 via mobile

The best holiday I have ever been on. Can't wait to go again. The funstars put in so much effort and it well and truly pays off. I go here every year and this was one of the best. Halloween is an amazing time of year to go. Followed by the summer time.

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Helpful?
Thank Ryan D
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

WOW you had a fab time again eh ? I will pass on your lovely comments to the Ents team and I am sure that they will be chuffed to bits. Hopefully we will see you again very soon and thanks again for the great review

Reviewed 24 October 2016 via mobile

The holiday was amazing the funstars were great and the entertainment was outstanding. Berwick haven holiday park is a great place to visit i would recommend this place to alot of people. Also there is alot of activities and arcades there for all ages so i hope everyone visits this amazing holiday park.

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Helpful?
Thank Kieran D
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Thank you for the fantastic review sounds like you had a great time, thanks for recommending us to your family and friends. Sounds like we will be welcoming you back to Berwick Holiday Park very soon Bye for now

East Kilbride, United Kingdom
Reviewed 22 October 2016 via mobile

The whole holiday was amazing. The staff are the most friendly and helpful staff I have came across. They were upbeat and very professional. One staff member who stood out in particular was Owen from Briggs. He was always so helpful, polite and always made sure we were having a good time and that nothing was wrong.

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Helpful?
Thank alanapenman
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Hey what a fab review, Owen from the Briggs is over the moon with your comments. Sounds like you have lots of memories from the park. this lets us know that we are doing our job which is to make our guests have a fantastic time. I will pass on your comments to all of the team, who will be...

Edinburgh, United Kingdom
Reviewed 22 October 2016

We recently stayed at this park, which is great for families, However our last night was spoilt by their shocking "Halloween Show"..after the kiddies Halloween parade the children were told to sit on the dance floor and wait for the show..Only to be traumatised by a very large man dressed in black with a painted scary clown face ..he chased...

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Helpful?
Thank Lors123
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Hello There I am sorry to hear that you found the Halloween Parade unacceptable, from the feedback we have received a decision has been made to redo the show and make it more child friendly, I am so sorry that the show caused your grand children some distress, this was no way our intention. Please do not let the show...

Darlington, United Kingdom
Reviewed 22 October 2016

Had a really great stay. The caravan was modern and spacious and the site was clean, well maintained and had plenty to keep our grandchildren busy for the weekend. We were very impressed with the staff on the site. Nothing was too much trouble and you really felt they wanted to ensure that you had a great time. A particular...

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Helpful?
1Thank Peter L
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Thanks for the fab review regarding all aspects of the park, I am saddened to hear that the only issue was our local taxi company "Woodys". Great news that this hasn't put you off visiting us again, should you need a taxi on your next visit please pop to reception and we will make sure your journey home is less...

glasgow
Reviewed 22 October 2016 via mobile

Really enjoyed my stay, went with my friend and 4 kids under 7. Booked a 2 bed deluxe new model, was great plenty if storage in main bedroom and plenty of seating. It's not a huge site so even being at the back (the dunes area) it was still only a five minute walk to complex. Staff were very friendly...

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Helpful?
Thank jennifer f
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Thank you for your lovely comments, Berwick Holiday Park is a lot smaller than Craig Tara but I am glad to hear that you had a fab time. I have passed on your comments regarding the chip shop and they apologise that you did not receive the high standard of service that you should have, they are looking into the...

Doncaster, United Kingdom
Reviewed 21 October 2016

lovely lil gem of a park perfect for a base station to visit many places me and my partner loved it. from driving in the gate been greeted by a happy pleasant security Stephan to the swift check in with the young gentleman Arron. the caravan more like a home form home was spotless a credit to the cleaning staff.the...

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Helpful?
Thank brendapO3104JY
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Hi thanks for the great review, Stephen will be chuffed to bits to receive another raving review, its also great driving into the park to work with him waving and smiling he is a fab guy. Glad that Aaron looked after you when checking in, I will pass on your comments to both of them and also to all the...

Middles
Reviewed 18 October 2016

Having just come back from our holiday in Berwick I feel as though I would like to warn other travellers. Could not fault the location of the park itself. The caravan we stayed in was very clean and all the staff very helpful. The entertainment on a night is excellent. This was our sixth visit and we always recommend it...

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Helpful?
Thank Susan P
BerwickHP, Front Office Manager at Berwick Holiday Park - Haven, responded to this review

Hi Thanks for the great review re the park and caravan in general, you must love this place as much as we do.............6 visits WOW and thanks x I am sorry that you had a few issues with your breakfast order, I will pass on your comments to the complex manager to avoid this happening again. Hopefully we will see...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Berwick Holiday Park is situated in Berwick upon Tweed in north Northumberland. We have holiday homes which are owned and holiday homes available to let. ... more   less 

Additional Information about Berwick Holiday Park - Haven

Address: Magdalene Fields, Berwick-upon-Tweed TD15 1NE, England
Region: United Kingdom > England > Northumberland > Berwick-upon-Tweed
Hotel Class:4 star — Berwick Holiday Park - Haven 4*
Number of rooms: 750
Also Known As:
Haven Berwick Holiday Park Hotel Berwick Upon Tweed
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only useful for people with cars.”
 of 5 bubbles KevinI290, 2 Oct 2016 | Read review
“If you can manage to get a sea view it is amazing :)”
 of 5 bubbles destiny33, 1 Oct 2016 | Read review
“If you want quiet, call a week before and ask for accomodation away from the main site.”
 of 5 bubbles Ilovetravel1967, 30 Sep 2016 | Read review
“Check out the Nature Rockz activities! Brian does a great job involving everyone & his enthusiasm for nature is contagious!”
 of 5 bubbles SaraM842, 28 Sep 2016 | Read review
“beds are hard”
 of 5 bubbles , 19 Sep 2016 | Read review
5 of 5