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Splash Landings Hotel

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Splash Landings Hotel
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2,319 Reviews from our TripAdvisor Community

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Showing 2,310: English reviews
Manchester, United Kingdom
Reviewed 25 July 2015 via mobile

Went here for my sons birthday was not impressed the water park seemed small and busy If you go out in the evening the gates are locked you have to drive around to the delivery car park but there are no signs you are in the middle of nowhere! Staff were helpful. This place is ok for one off but...

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Helpful?
Thank sam s
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Sam S, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're pleased to hear you found our staff helpful throughout your visit, however we're sorry to hear your views on our Waterpark. We do have a limited capacity in this attraction to limit numbers and to ensure our guests have a...

Maidenhead, United Kingdom
Reviewed 24 July 2015 via mobile

The room is stuffy with little or no air movement, the window can only slightly be opened thus making the already uncomfortable room ever more so. The bed is not nice to sleep in and considering the prices for everything it's over inflated travel lodge! Would not recommend staying here

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Helpful?
3Thank Darren P
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Darren P, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We do provide fans in all our rooms to aid circulation, and our windows open to cool the air, however we're sorry to hear you found your room...

Reviewed 23 July 2015 via mobile

Rooms are very clean and great for children aswell. I think the best thing about the hotels at Alton Towers are that you can stay very late and enter very early the next morning into the theme park and get their before all the standard people going for the day do which makes a huge difference on queue times. Very...

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Helpful?
1Thank Beth10008
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Beth10008, Thank you for your 5 star review on Trip Advisor! We're delighted to hear you enjoyed your stay in our Splash Landings Hotel. We're pleased to hear staying on Resort allows you to use the full opening times of our Theme Park which adds to your stay! We thank you for visiting, and look forward to welcoming you...

Reviewed 23 July 2015 via mobile

After an extremely dissapointing trip last year we were welcomed back at a reduces price and ASSURED out trip would be made perfect. After checking in we recieved fast track tickets which was a nice surpise. Having a lovely day at the theme park, everything went downhill from the moment we stepped back into the hotel. We rushed back as...

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Helpful?
2Thank Tamsin R
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Tamsin R, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. Please do email our Guest Relations team via Guest.Relations@alton-towers.com with full details of your stay, and a member of our team shall be in touch to discuss further....

Somerset, United Kingdom
Reviewed 19 July 2015

Stayed here at Easter and got a fab deal for hotel and Alton Towers park. It was really worth it for location, kids entertainment and staff were extremely friendly and accommodating. Would stay again but only on a deal again as its very overpriced for dated resort if you pay full price.

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Helpful?
Thank Smiffffy
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Smiffffy, Thank you for taking time to review us on Trip Advisor. We're pleased to hear you enjoyed your stay in our Splash Landings Hotel, particularly to hear you found our staff friendly and helpful throughout your stay! Your compliments shall be passed on to the teams, who we're sure shall be very grateful. We thank you for visiting,...

Fife, United Kingdom
Reviewed 19 July 2015

Very busy hotel with a small'ish restuarant which means that breakfast can be a long queue. Rooms and beds are small, and pretty basic, apart from smart tv. Entertainment events are numerous, and geared for kids, but are extremely noisy and if staying for more than 2 nights, repetitive. Food and drink expensive for what you get and machine adjacent...

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Helpful?
3Thank Kelpiefan
Peter F, Resort Excellence at Splash Landings Hotel, responded to this review

Dear MrN1958, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We do provide a Dedicated Guest Relations team within the Resort Accommodation, who are available 24/7 to resolve any issues which may occur during your stay. They can be...

London
Reviewed 18 July 2015

we have stayed here 3 times now over the last 10 years and nothing has changed which explains why it looks in need of some TLC. The rooms are OK, if a little cramped but the lack of ventilation makes everything feel and smell a little damp. It can be noisy in rooms near the bar. That said, your kids...

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Helpful?
1Thank PCO
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear PCO, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that overall you had a good time during your recent short break at the Splash Landings Hotel and enjoyed visiting the Theme Park and Water Park. It's great that you found Early Ride Time to be useful and our staff members...

London, United Kingdom
Reviewed 18 July 2015 via mobile

Stayed in the splash landings hotel for 2 nights and was made to feel very welcome. Staff were incredibly helpful and the room was lovely. Loved the smart TV! Made for a great addition to going into the park for 2 days. Only thing I would say is there could be more mentioned about the walk you can take into...

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Helpful?
Thank Kirsty B
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Kirsty B, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Splash Landings Hotel recently and found our staff members to be very helpful. We'll be sure to pass your comments onto the relevant department in regards to the Woodland Walk, and...

Reviewed 17 July 2015 via mobile

Me and my boyfriend have recently come back from an over night stay in the Splash Landings Hotel. I booked everything online two day park tickets, water park tickets and a one night stay in the hotel. These had to be picked up from the hotel reception. Upon arrival we were greeted with a warm welcome, given our tickets, told...

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Helpful?
2Thank Jade M
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Jade M, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Splash Landings Hotel recently, and that you were impressed with the service that you received. We're sure that the information and advice that you have given will be useful to any...

Manchester, United Kingdom
Reviewed 16 July 2015 via mobile

Loved every minute. The hotel decor was quirky and fun. Our 4 kids 9 8 5 and 3 had a great time. The room was big enough for us all, clean and had everything we needed. The entertainment was holiday camp style lots of party dances etc which we love. The breakfast was plentiful and hot although was very busy...

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Helpful?
Thank 701jane
AltonTowersResortTA, Resort Excellence at Splash Landings Hotel, responded to this review

Dear 701jane, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you and your family had a brilliant short break at the Splash Landings Hotel recently. It's great that you enjoyed our entertainment, and your meals in our restaurants. We're glad that you had fun in the Water Park too! Hotel...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: RM241 - RM1,159 (Based on Average Rates for a Standard Room)
Number of rooms: 216
Reservation Options:
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
56 questions
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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out of season and book in advance you can get some good offers”
 of 5 bubbles 612tracyr, 5 Jan 2017 | Read review
“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
5 of 5