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Alton Towers Hotel

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Traveller (1088)
Room & Suite (226)
Dining (24)
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Overview
  • Excellent37%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“explorer room”(94 reviews)
“moon voyage”(100 reviews)
“the secret garden”(584 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,854)
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1,000
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671 - 675 of 2,839 reviews
Reviewed 4 July 2016 via mobile

We stayed this past weekend. Having spent over £500 for our stay. It was a disgrace. Loud music until late at night and the children couldn't sleep. It drove me mad. The food was overpriced and reheated. I will not be staying here again. After...More

Thank Joe199999
Reviewed 3 July 2016 via mobile

Another fantastic weekend spent at the resort. We stayed in the Alton Towers Hotel and upgraded to a Moon voyage Room (well worth the upgrade), the room was beautifully decorated and the kids loved it. We are in the new Rollercoaster Restaurant which is a...More

Thank Donna-Quarrel
Response from SebShelley2016, Customer Services at Alton Towers HotelResponded 13 July 2016

Dear Donna-Quarrel, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding...More

Reviewed 3 July 2016 via mobile

Stayed at Alton Towers Hotel for the first time on 24th June (normally stay a Splash Landings). As always the staff were friendly and the rooms were clean and comfortable. After a day in the park we returned to the room and got ready for...More

Thank Carl H
Response from SebShelley2016, Customer Services at Alton Towers HotelResponded 13 July 2016

Dear Carl H Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed 3 July 2016

Never having stayed at a hotel in Alton Towers, but having visited the park before this was brilliant. We booked in early Friday morning and left our bags with the porters. After spending a fun filled day in the park, we returned to the hotel,...More

Thank wadmgh05
Response from SebShelley2016, Customer Services at Alton Towers HotelResponded 13 July 2016

Dear Wadmgh05, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding...More

Reviewed 2 July 2016 via mobile

Hotel was clean and fresh and also cool. Friends enjoyed their visit aswel. Food was great and the resort was amazing. Staff all happy and friendly and did everything they could possibly do to ensure we had a great time. Will be back again thanks...More

Thank Jonobean12
Response from SebShelley2016, Customer Services at Alton Towers HotelResponded 13 July 2016

Dear Jonobean12, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very rewarding...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$183 - US$343 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$343 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1088)
Room & Suite (226)
Dining (24)
Pool & Beach (7)
Family and Play Areas (10)
Questions & Answers
Ask a question
Charlotte K
3 May 2018|
Answer
Response from David K | Reviewed this property |
There should be a fridge in the room but it will depend on your room standard. Drop them a note and ask the question..
0
Votes
h_ormond
11 April 2018|
AnswerShow all 5 answers
Response from Cefa21 | Reviewed this property |
Sorry for delay! Yes there is!
0
Votes
Kelly C
1 April 2018|
Answer
Response from David K | Reviewed this property |
Not sure but I would say no. Cost to a business of that size would be enormous. We all know how Sky like to negotiate on pricing.....not. Enjoy your day there’s lots to do and I sure of the bars on site may show the sport.
0
Votes
Room Tips
"Get an Artic Explorer room"
Read review
"Lake view away from lifts."
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"Visit the spa"
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"For privacy i would go on the second floor, book your restaurants before you go and you get free parking as a..."
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