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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    1 room, 2 adults, 0 children
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    Traveller (949)
    Room & Suite (169)
    Dining (22)
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    Overview
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “moon voyage” (95 reviews)
    “explorer room” (71 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
    All hotel details
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    Splash Landings Hotel
    2,496 reviews
    #4 of 5 hotels in Alton
     
    Holiday Inn Express Stoke-on-Trent
    932 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    The Izaak Walton Hotel
    658 reviews
    #1 of 1 hotels in Ilam
     
    CBeebies Land Hotel
    89 reviews
    #3 of 5 hotels in Alton
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,680)
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    711 - 715 of 2,665 reviews

    Reviewed 4 January 2016 via mobile

    Went here for my works Christmas meal the hotel is so good and the staff are really friendly. The food was lovely. I would say my only complaint is that breakfast is served until 10am and you have to be out your room by 10am...More

    Thank Emma1981xx
    Response from James G, Resort Excellence at Alton Towers HotelResponded 27 January 2016

    Dear Emma1981xx, Thank you for leaving this wonderful review on Trip Advisor. It's great to hear what a wonderful Christmas meal you had with us. We've passed your comments along to our Hotel Operations Manager regarding the timings of breakfast and Check Out, but we...More

    Reviewed 3 January 2016 via mobile

    Had a lovely stay in one of the themed suites. Staff were attentive, food was great, loved the interior of the hotel even the lifts had a fun element! Definitely be back. A bit pricey but it was a quality stayMore

    Thank Julie S
    Response from James G, Resort Excellence at Alton Towers HotelResponded 27 January 2016

    Dear Julie S, Thank you for leaving us this great review on Trip Advisor. We're really glad to hear how much you enjoyed your Themed Suite, and were able to enjoy all of Sir Algenon's quirky eccentricities, including his lifts. We'll make sure our staff...More

    Reviewed 3 January 2016

    We planed this New Year in advance and had a lot of expectations, especially for the price that we paid. When we arrived they allocate us in room 263. Let me give you an advice, do to accept this because is next to fire exit...More

    1  Thank Sandra P
    Response from James G, Resort Excellence at Alton Towers HotelResponded 27 January 2016

    Dear Sandra P, Thank you for taking the time to review your New Years Eve experience at Alton Towers Hotel on Trip Advisor. We'd like to reassure you that your comments regarding your room have been passed on to our Housekeeping manager; the experience you...More

    Reviewed 1 January 2016 via mobile

    Accommodation - hotel is nice, staff are really helpful and friendly and welcoming The park- we were given 2 day unlimited access to the park, which unless your under 5 is pointless as there's nothing open for adults anyway. Food - our evening meal was...More

    1  Thank minicruiser
    Response from James G, Resort Excellence at Alton Towers HotelResponded 27 January 2016

    Dear minicruiser, Thank you for taking the time to review New Years Eve at Alton Towers Hotel on Trip Advisor. We're extremely grateful for all feedback, especially on special events, as we want to ensure that these are extra special for every guest. We're sorry...More

    Reviewed 30 December 2015 via mobile

    We visited the Alton Towers hotel for a festive break with our children who are 7&2 we had a Moon voyager room which the kids loved but on booked I requested a bed guard for my little one&also on arrival which I was told no...More

    Thank Adele A
    Response from James G, Resort Excellence at Alton Towers HotelResponded 27 January 2016

    Dear Adele A, Thank you for taking the time to review us on Trip Advisor. We truly appreciate all feedback, as it allows us to ensure we are delivering the most amazing experiences to every single guest we meet. We were extremely disappointed to read...More

    Splash Landings Hotel
    2,496 reviews
    #4 of 5 hotels in Alton
     
    Holiday Inn Express Stoke-on-Trent
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    The Izaak Walton Hotel
    658 reviews
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    CBeebies Land Hotel
    89 reviews
    #3 of 5 hotels in Alton
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$192 - US$370 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Alton
    • Also Known As
    • Alton Hotel Tower
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    Traveller (949)
    Room & Suite (169)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (716)
    Bathroom (47)
    Family and Play Areas (10)
    Nearby
    CBeebies Land Hotel
    89 reviews
    .08 km away
     
    Holiday Inn Express Stoke-on-Trent
    932 reviews
    19.93 km away
     
    The Izaak Walton Hotel
    658 reviews
    9.74 km away
     
    Splash Landings Hotel
    2,496 reviews
    .14 km away
     
    Nearby Restaurants
    Alton Bridge Hotel Restaurant
    201 reviews
    1.48 km away
    The White Hart
    82 reviews
    1.37 km away
    Rollercoaster Restaurant
    971 reviews
    .58 km away
    The Crooked Spoon
    460 reviews
    .24 km away
    Nearby Attractions
    Alton Towers Spa
    308 reviews
    .08 km away
    Alton Towers
    13,014 reviews
    1.58 km away
    Alton Towers Waterpark
    2,357 reviews
    .13 km away
    Cbeebies Land
    774 reviews
    1.45 km away
    Ask a question
    Questions & Answers
    LottieLuLuHereford
    13 October 2017|
    Answer
    Response from lankylegs34 | Reviewed this property |
    I couldn't find any menus online. It may be worth calling the hotel and asking if they'll send you a copy. The restaurant in Splash Landings is buffet style so I think you could find gluten free options in there. Lots of... More
    0
    Votes
    Kayleigh H
    2 October 2017|
    AnswerShow all 7 answers
    Response from Dawn4910 | Reviewed this property |
    Have to admit I didnt see any but as i didnt wash my hair I wasnt looking for one. I am sure you could get one from reception if they are not provided
    0
    Votes
    LLear
    25 September 2017|
    AnswerShow all 4 answers
    Response from sezzylu | Reviewed this property |
    only in splash landing. you can buy a pass to use it though it's between £15.00 & £20.00 per person.
    0
    Votes
    Room Tips
    "As far away from the main areas as possible to avoid the noise"
    Read review
    "Arabian Nights room /Honeymoon suit is amazing :-)"
    Read review
    "Themed rooms are more expensive go for a more basic room as your not really in it much unless its for a..."
    Read review
    "Themed rooms for us were a tad expensive, but the explorer rooms were fantastic, and very well laid out and..."
    Read review
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