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Alton Towers Hotel

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Traveller (1077)
Room & Suite (226)
Dining (24)
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Overview
  • Excellent37%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“explorer room”(89 reviews)
“moon voyage”(99 reviews)
“the secret garden”(578 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
All hotel details
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Reviews (2,824)
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2,809 results
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868
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985
868
542
244
170
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All reviewsexplorer roommoon voyagethe secret gardentheme parksplash landingswater parkalton towersevening entertainmentthemed roomsfamily roomsingle bedpirate shipmy daughterwoodland walksanta sleepovercbeebies landstandard room
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711 - 715 of 2,809 reviews
Reviewed 20 May 2016

Have stayed around 6 times and most times in a suite. Normal rooms are average. Suites are all individual and fantastic fun for the kids. We stayed in one night, just so we could enjoy the room. Going back again in few monthsMore

2  Thank NatashaMellor
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Nhaywood, Thank you for taking the time to complete a review on Trip Advisor for Alton Towers Hotel, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for our...More

Reviewed 19 May 2016

We originally had booked into splash Landings early so that we could make sure we had a quiet room away from all the hustle and bustle and were told we had a nice room over looking the water park Great . The day before I...More

Thank andrewmb675
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear andrewmb675, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We always aim to provide a fantastic experience for our guests, and we would...More

Reviewed 18 May 2016 via mobile

Got a great deal so made the most of a night at the Alton Towers Hotel. Late night take away pizzas were amazing, especially as my wife has Coeliac disease and they made her a gluten free pizza - always a nice touch as it's...More

1  Thank Martin C
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Martin C, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed 18 May 2016 via mobile

Firstly if you're going to the park & staying over then park in the hotel, we made the mistake of parking in the main car park. The hotel actually surprised me, the decor is a bit quirky but the rooms are themed so it is...More

2  Thank Danielle A
Response from 180kate2015, Manager at Alton Towers HotelResponded 30 June 2016

Dear Danielle A, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed 17 May 2016 via mobile

We booked the moon room back in January so have been waiting for this stay for ages! We weren't disappointed !! ... Got to the hotel and was greeted by an amazing guy called Tony, he was funny and also talkative which I feel was...More

3  Thank Beth200993
Response from Steph B, Customer Services at Alton Towers HotelResponded 14 June 2016

Dear Beth200993, Thank you for taking the time to review Alton Towers Hotel on Trip Advisor. We are delighted to hear that you had such a fantastic stay in our unique Moon Voyager Rooms in the Alton Towers Hotel. We take great pride in our...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$194 - US$346 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$346 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1077)
Room & Suite (226)
Dining (24)
Pool & Beach (7)
Family and Play Areas (10)
Questions & Answers
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Charlotte K
3 May 2018|
Answer
Response from David K | Reviewed this property |
There should be a fridge in the room but it will depend on your room standard. Drop them a note and ask the question..
0
Votes
h_ormond
11 April 2018|
AnswerShow all 5 answers
Response from Cefa21 | Reviewed this property |
Sorry for delay! Yes there is!
0
Votes
Kelly C
1 April 2018|
Answer
Response from David K | Reviewed this property |
Not sure but I would say no. Cost to a business of that size would be enormous. We all know how Sky like to negotiate on pricing.....not. Enjoy your day there’s lots to do and I sure of the bars on site may show the sport.
0
Votes
Room Tips
"Over looking the lake"
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"Rooms away from the centre of the hotel will be quieter"
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"An Absolute must go Resort"
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"Best theme park, Smiler room is the best room!"
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