We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Alton Towers Hotel

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Alton Towers Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

2,441 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Alton Towers Hotel
See the most recent reviews
Showing 2,429: English reviews
Cumbria
Reviewed 18 June 2015

Location is great for the theme park which is why we chose the hotel. Had drinks in the Dragon Bar, looked clean, but the floor and tables were sticky, could do with good clean. Ate in the Emperors Grill, food good, service excellent. Breakfast was tasty, plenty of choice. Coffee wasn't that good though. Our Room (202 I think): The...

 Report
Helpful?
1Thank Bumpyrocketfrog
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear Bumpyrocketfrog, Thank you for taking the time to complete a review on Trip Advisor. We're sorry to read that you left feeling disappointed with your recent stay at the Alton Towers Hotel. Please be assured that all of your comments have been passed onto the Housekeeping Team to look into, and thank you for bringing these matters to our...

Louth, United Kingdom
Reviewed 16 June 2015

I recently stayed at the splash landings hotel with my partner and two other friends. when we arrived the people at reception seemed lovely and we could go straight to our room. The other couple that we came with had their room opposite us. The water park was good fun, but we was expecting more from it. More suitable for...

 Report
Helpful?
Thank Ambahlouise
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear Ambahlouise, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that overall you enjoyed your recent short break at the Alton Towers Hotel. However we are disappointed to read of your experience at the bar. We take complaints of this nature very seriously in order to maintain the high levels of...

Norwich, United Kingdom
Reviewed 16 June 2015 via mobile

I stayed here recently for a night with my wife. We were very impressed by the welcome received at reception but unfortunately that's as good as it got. In hind sight going for the cheaper family room was a big mistake and next time we'll definitely go for one of the lodgers as in the hotel we were surrounded by...

 Report
Helpful?
Thank LloydDouglas
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear LloydDouglas, Thank you for taking the time to complete a review on Trip Advisor. We pride ourselves on providing a fantastic and memorable experience to every one of our guests so we're very sorry to hear that you were unhappy with certain aspects of your short break at the Alton Towers Hotel. We are sorry to hear of the...

lancashire
Reviewed 15 June 2015

First time stopping at this hotel after booking last minute and travelling up on same day. Visited Alton Towers then back to the hotel... Room was excellent we had a Moon Voyager room, which my girls loved! Double bed, then bunk beds with own tv and xbox with one game! Large teddy on bed greeted us and kids wanted to...

 Report
Helpful?
Thank Elizabeth M
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear lzanne, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable short break at the Alton Towers Resort, staying in a Moon Voyage Room. It's great that you were impressed with the facilities available and enjoyed your breakfast. However, we are sorry that the restaurant was fully...

Bury St Edmunds, United Kingdom
Reviewed 15 June 2015 via mobile

Me and my wife arrived for our annual anniversary trip, we have been coming for years, we love the theme park but the hotel is so inconsistent, they have some great ambassadors for the company but then they have people who think it is ok to lie to a guest. I pre ordered a bouquet of flowers which are reasonable...

 Report
Helpful?
3Thank DoctorBobBob
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear DoctorBobBob, Thank you for taking the time to complete a review on Trip Advisor. We pride ourselves on providing a fantastic and memorable experience to every one of our guests so we're very sorry to hear that you were unhappy with certain aspects of your visit, and have your passed your comments in regards to the flowers onto our...

Newton Abbot, United Kingdom
Reviewed 15 June 2015 via mobile

Stayed here on Thursday night. Took advantage of free parking outside the hotel which made a difference and was very handy! On arrival although we couldn't check in we were able to leave our baggage with the ported and were told it would be in our room at 3pm. Went into the park for the day and came back at...

 Report
Helpful?
2Thank JLi90
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear JLi90, Thank you for taking the time to complete a review on Trip Advisor. We pride ourselves on providing a fantastic and memorable experience to every one of our guests so we're very sorry to hear that you were unhappy with the service that you received in the Crooked Spoon Restaurant. We are proud of our employees’ reputation for...

Reviewed 15 June 2015 via mobile

It's good, sure Alton Towers is always going to leave you in great form. The 4 rating goes to the staff more than anything, fantastic people who are always there to help but aren't bothering you every minute. I've been here a few times an I preferred staying in Splash Landings, newer and although there isn't a musician/pianist on at...

 Report
Helpful?
Thank ApolloCreed123
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear ApolloCreed123, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you enjoyed your recent stay at the Alton Towers Hotel, and found our staff members to be helpful and polite. Thanks again for your review, we hope to see you again soon. Best wishes, Charlotte Alton Towers Resort

durham
Reviewed 14 June 2015

stayed for business but had chance to experience leisure facilities I was in one of the moon voyager rooms which are great fun and with a giant teddy on the bed! no complaints about comfort or maintenance. Lifts up to rooms can make you jump if you're not expecting flashing lights or noises! Décor in atrium is appealing to young...

 Report
Helpful?
1Thank canadabound
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear canadabound, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had a nice stay at the Alton Towers Hotel recently, and enjoyed visiting our Spa. We hope to see you again soon! Kind regards, Charlotte Alton Towers Resort

Reviewed 12 June 2015

Stayed at the hotel for business and found the rooms to be clean and tidy if a little dated. Great for families but strange for one person to have a double bed and bunk beds in the room. Loved the sweets and crisps that greeted me when I got to my room and the shower gels in the shape of...

 Report
Helpful?
Thank Farmps
AltonTowersResortTA, Resort Excellence at Alton Towers Hotel, responded to this review

Dear Farmps, Thank you for taking the time to complete a review on Trip Advisor. We're pleased to read that you had an enjoyable stay at the Alton Towers Hotel, and we hope to see you again soon. Kind regards, Charlotte Alton Towers Resort

Reviewed 11 June 2015

As regular visitors to the resort, Alton Towers Hotel is always our choice of accommodation. There has recently been a noticeable change or 'positioning' of the hotel for guests. Clearly this is now promoted as the 'posh' hotel with Splash landings the 'fun family' hotel. It's a subtle change on the face of it - resturant and bar service /...

 Report
Helpful?
3Thank EdwardH321
Peter F, Resort Excellence at Alton Towers Hotel, responded to this review

Dear EdwardH321, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your views regarding our Entertainment within our Hotels, which we feel has increased in recent years. Our Entertainment is continually developing and increasing at the Resort, with more entertainment available during the day and evenings for our children,...

794 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (772)
Viewed
Room/Suite (124)
Viewed
Bathroom (29)
Viewed
Hotel & Grounds (176)
Viewed
Pool/Beach Area (7)
Viewed
Dining (13)
Viewed
Family/Play Areas (9)
Viewed
View from Room (19)
Viewed
Other (395)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (16)
Viewed
Dining (3)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alton
0.0 km away
Splash Landings Hotel
2.2 km away
Peakstones Inn, Piggery and Friends Restaurant
9.5 km away
Premier Inn Uttoxeter Hotel
Show Prices
Show Prices
Show Prices
22.0 km away
Hilton at St George's Park, Burton upon Trent
14.1 km away
BEST WESTERN Stoke East
BEST WESTERN Stoke East
#7 of 12 in Stoke-on-Trent
360 reviews
17.6 km away
Three Horseshoes Country Inn & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 

Additional Information about Alton Towers Hotel

Address: Farley Lane, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: RM372 - RM1,378 (Based on Average Rates for a Standard Room)
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alton Hotel Tower
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Alton Towers Hotel staff and other travellers.
44 questions
Ask a question

See all questions (44)

Questions? Get answers from Alton Towers Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the theme park during very light rain and it will be very empty.”
 of 5 bubbles Kipling101, 9 Mar 2017 | Read review
“facing the fountain”
 of 5 bubbles hols256, 21 Feb 2017 | Read review
“VIP parking spaces provided for the themed rooms is a nice touch. Peter Rabbit Room only sleeps 3.”
 of 5 bubbles Lib96, 20 Feb 2017 | Read review
“New Explorer rooms are dark.”
 of 5 bubbles mariefidler, 16 Feb 2017 | Read review
“Do not expect luxury.”
 of 5 bubbles alif961, 13 Feb 2017 | Read review
5 of 5