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Mercure Burton Upon Trent Newton Park

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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380 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Burton Upon Trent Newton Park
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Showing 369: English reviews
Brighton, United Kingdom
Reviewed 22 April 2016

The hotel is a beautiful old building, a big country house set in lovely grounds that's the good bit. The ladies on the reception desk were very friendly and helpful as were most of the other staff we encountered, though the young bearded fella serving breakfast on the last day of our stay could have done with being a bit...

Thank sooq
Management response:

Dear sooq, Thank you for taking the time to write such a comprehensive review on the hotel. I have read your comments with great interest. I am sorry that the hotel did not meet your expectation. I am also disappointed that you would not recommend us. However I have taken on all of your comments and please be assured that...

Ellesmere, United Kingdom
Reviewed 17 April 2016

We stayed here for a couple of days, a very nice and friendly welcome at reception, we found the staff at your hotel so friendly and helpful. Would like to say a very big thank you to Luke the barman for making our stay so enjoyable. Hes so helpful and caring, thank you Luke, would definitely return to stay again.

Thank Sandra B
Milton Keynes, United Kingdom
Reviewed 2 April 2016

Called in for lunch during the week, with the view of booking rooms for a wedding later in the year. Sufficient to say, i didn't inquire about rooms as the lunch service was extremely poor. I was so disappointed because from my internet search this hotel would have been ideal for a 2 night wedding guest stay. The location of...

2Thank SandA99
Management response:

Dear SandA99, Thank you for your feedback regarding your recent visit at the hotel. Naturally, I am thoroughly disappointed to learn that your experience did not live up to your expectations. Your review is highly valued and we welcome constructive feedback from all our guests in order to ensure we deliver the highest standard of service possible. I would appreciate...

Reviewed 25 March 2016

Took a group of seven to Sunday lunch and from being met at reception by the very friendly and helpful lady member of staff. All the waiting on staff were friendly and nothing was too much for them to do. The choices for the three course meal were good and we all really enjoyed what we had to eat. Thank...

Thank 684,308
Management response:

Dear 684308, Many thanks for your kind words with regard to Sunday lunch at the hotel, and I am so glad you have enjoyed having it here. We pride ourselves on using local fresh produce in our menus and I think this is reflected in the quality of the meals provided. We look forward to welcoming you again in the...

Reviewed 18 March 2016

I stayed here for several days over the past week. The hotel is based in a old country house (with later extensions). You can see that in the past the hotel was quite grand. However, the decor, fixtures and fittings are now dated and in need of renovation (I would hazard a guess that the last major renovations occurred in...

Thank JamesDCambridge
Management response:

Dear JamesDCambridge, Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations and I would like to offer my sincerest of apologies. I have passed your positive comments to our house-keeping team. Your feedback has been viewed by the senior...

Reviewed 7 March 2016

We stayed on weekend deal 2 nightsB+B plus dinner on the first night- check in was quick and efficient and the room was clean and well kept (room 202) The dinner in the restaurant on the Friday evening was excellent I had the steak and Doombar pie and my wife had the chicken Breakfast on the first morning was excellent...

1Thank georgemjohnson
Management response:

Dear geopgemjohnson, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff and cleanliness. However, we’re sorry we fell below your expectation regarding the slow service in breakfast.We will look into...

Aylesbury, United Kingdom
Reviewed 3 March 2016

Expecting a quiet weekend we were a little shocked at the attitude of some of the wedding guests that were staying that weekend, allowing kids to run riot down corridors, fire escapes and stairs. Saying that some of the adults were acting worse than the kids. Seeing we were not part of the wedding parties, we were asked and gratefully...

Review collected in partnership with Accorhotels.com
1Thank R15wilkinson
Management response:

Dear R15wilkinson, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope to...

Pocklington, United Kingdom
Reviewed 2 March 2016 via mobile

This is an amazing place with beautiful gardens and very comfortable rooms but on this occasion our stay was tainted by a complete lack of organisation. Our friends celebration was planned by them in detail in discussion with the hotel. The meals were preordered and guests were to be given a choice of wine from a selected list of red...

Thank Sue G
Management response:

Dear Sue G, Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to...

Measham, United Kingdom
Reviewed 23 February 2016

Attended the Wedding Fayre they had recently and was majorly impressed with the hotel, it's surroundings and the actual venue itself. The staff were exceptional, nothing was too much trouble for them and there willingness to attend to the needs of the guests was noted and really appreciated. The only thing which l am sure they are trying to sort...

Thank KaiSozay
Management response:

Dear Alastair M, Thank you so much for your kind review! I am delighted to hear you were majorly impressed with our recent wedding fayer at the hotel and decided to take the time to leave your feedback online. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will ensure that...

Reviewed 23 February 2016 via mobile

Had to go to newton solney for a business trip , upon arrival was taken back at the hotel. Looks from the outside was amazing ! Upon arrival the staff were very helpful and through out my stay there. Exceptional customer service. All in all great place to stay

1Thank Matt G
Management response:

Dear Matt G, We very much appreciate your comments regarding your stay at the Mercure Burton Upon Trent Newton Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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07/05/2017 08/05/2017
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  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Newton Park Hotel is an elegant 4 star Country House Hotel set on 8 acres of beautiful landscaped gardens on the edge of Burton - Upon - Trent and close to the main cities of Derby & Nottingham. The hotel is the perfect location for business or pleasure and offers a tranquil and serene setting in the conservation village of Newton Solney. The hotel is staffed 24 hours by a team of professionals whose mission is to provide outstanding levels of hospitality to our customers. Rest assured for whatever reason you choose to visit,we guarantee a warm and friendly welcome for all of our guests. ... more   less 

Additional Information about Mercure Burton Upon Trent Newton Park

Address: Newton Solney DE15 0SS, England
Region: United Kingdom > England > Staffordshire > Newton Solney
Price Range: RM315 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Burton Upon Trent Newton Park 4*
Number of rooms: 50
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Also Known As:
Mecure Burton Upon Trent Newton Park Hotel Newton Solney
Ramada Burton Upon Trent
Burton Upon Trent Ramada
Ramada Hotel Newton Park
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Burton Upon Trent Newton Park staff and other travellers.
1 question
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Wakefield, United Kingdom
1 month ago

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Questions? Get answers from Mercure Burton Upon Trent Newton Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying for a larger "privilege" room. ”
malcolmw275, 29 Mar 2017 | Read review
“Our room on the second floor was quiet, good views over the front entrance and garden, excellent bath/shower and large television.”
297avrild, 18 Mar 2017 | Read review
“Ask for the old building if you want a more stylish, historic room”
730jeremyb, 16 Jan 2017 | Read review
“Go high up and ask for a room on the opposite side to the car park!”
JulieBrighton, 5 Oct 2016 | Read review
“Just don't”
dante1007, 26 Sep 2016 | Read review
5 of 5
US$66* /night
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Prices are for 1 room, 2 adults
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