We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hallmark Hotel Croydon Aerodrome

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hallmark Hotel Croydon Aerodrome
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

589 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hallmark Hotel Croydon Aerodrome
See the most recent reviews
Showing 577: English reviews
London, United Kingdom
Reviewed 23 November 2016

I have stayed at this hotel three times because of the exceptional customer service, the lovely, spacious rooms and the comfortable beds. Each time I have checked in, Sofia, one of the receptionists, has really been so helpful and very friendly. If ever there was a problem, she was so quick to sort it out for my partner and I....

 Report
Helpful?
Thank twotickets2
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review and for taking the time to highlight a team member worthy of praise, we will ensure Sofia is rewarded for her great service. Hopefully we will see you again very soon.

Plymouth, United Kingdom
Reviewed 16 November 2016

An overnight stay in a comfortable room at a good rate was much appreciated, as was the ability to swing the TV out and closer to the bed, and having a modern spacious bathroom. The commitment to correcting problems was the point that really stood out for me. A near-by fire-door was not closing correctly and the sound was very...

 Report
Helpful?
Thank barbarar772016
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic feedback Barbara, it is great to learn that you enjoyed your visit. Hopefully we will see you again very soon.

New Delhi, India
Reviewed 15 November 2016

Booking into the hotel was quick and easy as I had already booked in advance and made payment. The room on the 4th floor was very well presented, modern, well appointed and clean, but unfortunately very small, and I mean small, really small. It was okay for one person but had there been two occupants one of you would have...

 Report
Helpful?
Thank G1927IHMarc_H
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful review, it sounds like you were allocated into one of our newly refurbished city double rooms. Although smaller these are slowed at a lower rate so should still represent good value. Please let me know if this was not what you booked as otherwise we have made a mistake on your booking.

East Grinstead, United Kingdom
Reviewed 13 November 2016 via mobile

Lovely hotel, rooms clean staff friendly. Was up graded when arrived which was really nice. Only complaint was the double bed was in fact 2 singles which were not attached and kept dividing through night.

 Report
Helpful?
1Thank beautyqueen81
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your helpful feedback, it is great to learn that your visit was enjoyable. Hopefully we will see you again very soon.

Andover, United Kingdom
Reviewed 10 November 2016 via mobile

We recently stayed two nights here to attend a wedding locally. The rooms were comfortable and clean. The staff were friendly and those in the restaurant were also very attentive. The food in the restaurant plus the wine list were also good and not pricey. We would stay again.

 Report
Helpful?
Thank Beverley B
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic review! Great to learn that you enjoyed your visit, hopefully we will see you soon!

London, United Kingdom
Reviewed 9 November 2016

Fantastic service and facilities. A huge thanks to Kash and Jag who were absolutely amazing. It was my boys party and went very smoothly. Kash was extremely helpful and supportive throughout the event. It was great as theres plenty of free parking for the guests, very spacious and beautiful rooms and last but not least fantastic staff. Cant recommend them...

 Report
Helpful?
Thank seemaraza21
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the amazing feedback! Great to learn that you enjoyed your visit!

Reviewed 8 November 2016 via mobile

Good place to stay. I stayed here for two weeks. The first week was good, however on my second week I felt that certain staff were not giving good customer service. There were a couple of issues one took two days to resolve but I had to keep asking when it would be resolved The other was that if you...

 Report
Helpful?
Thank Teresa L
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for taking the time to give us your helpful feedback. We will certainly look into this and hopefully you will see an improvement on your next visit.

Reviewed 1 November 2016 via mobile

I have one complaint - the basin in our en suite drained too slowly .... that's it! This was the hotel I stayed at the night before my wedding 20yrs ago. We decided to stay here for my birthday party with the family. The staff on reception were SO friendly (& I hadn't mentioned it was my birthday) Throughout our...

 Report
Helpful?
Thank Smeesue
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic review, it is great to learn that you enjoyed your visit with us! Hopefully we will see you again and again in the future.

United Kingdom
Reviewed 30 October 2016

It was my third stay here, as I always use this hotel as a base while exploring London for a few days. Staff on arrival and throughout my stay was very welcoming and professional. The reception and the bar area is smartly presented and has got a nice atmosphere. Our room was nicely furbished, adequate sized, and spotless. Even though...

 Report
Helpful?
Thank T K
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review, fantastic to learn you enjoyed your visit. Hopefully you will come back to us again.

Torquay, United Kingdom
Reviewed 30 October 2016 via mobile

Just returned from a 2 night family stay. Hotel okay, room okay (some cleanliness issues) but overall okay. Bad points.....very very noisy if you have a front facing room! We left phone charger in room on departure, made 2 calls back to hotel to investigate and forward on to us, both times receptionist said she would call me back but...

 Report
Helpful?
Thank ian h
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your feedback, it is helpful to learn where we can improve. I am sorry that you faced some challenges and I assure you we will act on your comments and improve in the future.

160 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (131)
Viewed
Room/Suite (33)
Viewed
View from Room (1)
Viewed
Bathroom (19)
Viewed
Dining (16)
Viewed
Hotel & Grounds (8)
Viewed
Other (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Croydon hotels
0.2 km away
Hilton London Croydon
Hilton London Croydon
#9 of 24 in Croydon
1,051 reviews
2.5 km away
Croydon Park Hotel
Croydon Park Hotel
#8 of 24 in Croydon
977 reviews
2.5 km away
Jurys Inn London Croydon
Show Prices
Show Prices
Show Prices
2.7 km away
Hampton by Hilton London Croydon
3.7 km away
Ibis Styles London Croydon
2.6 km away
Premier Inn London Croydon Town Centre Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Originally built in 1928 to serve the airport, the Hallmark Hotel London Croydon Aerodrome has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, the Hallmark Hotel London Croydon Aerodrome offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel. Discounted rates for hotel guests. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: RM292 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity and Priceline so you can book your Hallmark Hotel Croydon Aerodrome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#1 Luxury Hotel in Croydon
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
9 questions
Ask a question
2 months ago
Glasgow, United Kingdom
2 months ago
1 month ago
1 month ago

See all questions (9)

Questions? Get answers from Hallmark Hotel Croydon Aerodrome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WE had aroom at the front over the main entrance by the Purley road but the windows were super insulated and we slept very well.”
 of 5 bubbles A4441MGchrisc, 17 Mar 2017 | Read review
“Don't stay in room 9 or possible the first floor.”
 of 5 bubbles treewoodman, 12 Mar 2017 | Read review
“At the back away from very busy road, but not internally face on a court yard with loud ventilation apparatus.”
 of 5 bubbles debbieK2303PJ, 13 Feb 2017 | Read review
“Any room is good windows are all sound proofing”
 of 5 bubbles moodyfairy, 5 Feb 2017 | Read review
“Probably not on the front of the hotel due to a busy duel carrigway.”
 of 5 bubbles SacredQ, 4 Feb 2017 | Read review
5 of 5