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Hilton London Croydon

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Hilton London Croydon
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980 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Reviewed 18 May 2016 via mobile

We stayed here for two nights to attend our friends wedding nearby. We were very happy with our room. The reception staff were very helpful & the location was ideal for us to get to Wallington station to meet other wedding guests. All in all a good hotel to stay for a couple of nights.

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Helpful?
Thank Sarah H
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Sarah H, I am so happy to see that you were happy with your room and found our location ideal for your needs. Thank you for your kind comments about the staff which I look forward to sharing with the team. Kind Regards, Donata Palev, Hotel Manager.

Reviewed 18 May 2016

The hotel is located in a quiet part of town; a bit away from the busy town center. The food was amazing, I especially loved the coffee, waffles and pancakes. The room was relatively big and comfortable. The staff here were friendly. I'd definitely love to come back.

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Helpful?
Thank Mensah4d
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Mensah4d, Thank you for taking the time to leave us a review. I am delighted that you enjoyed your stay, especially our coffee, waffles and pancakes. We'd definitely love to have you back, and look forward to hopefully welcoming you back soon. Kind Regards, Donata Palev, Hotel Manager.

Coulsdon, United Kingdom
Reviewed 17 May 2016

Lovely hotel wonderful helpful and friendly staff. Food superb rhubarb crumble exceptional. Lovely fluffy pillows nice smelliest rooms clean bright with lots of extras. Hope to come back very soon thank you.

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Helpful?
Thank wk537
Donata P, Manager at Hilton London Croydon, responded to this review

Dear wk537, Thank you so much for your lovely review. I am delighted that you enjoyed your stay with us. Chef will be especially please that you enjoyed his rhubarb crumble. We look forward to welcoming you back soon, Kind Regards, Donata Palev, Hotel Manager

melb, Australia
Reviewed 7 May 2016

Staff were excellent. Location was great. Cost was reasonable. Room was very hot overnight and I didnt come to terms with the A/C. LOVED having the option of BOTH a shower AND bath as a 2 in 1 in the delux room. I hate the widespread replacement of baths with bigger showers in some other hotels. Not so here in...

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Helpful?
Thank Carolyn D
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Carolyn D, Thank you so much for your review. We're glad that you enjoyed the location, our baths and found our team to be excellent. I'm sorry that you have had some issues with the A/C. Please don't hesitate to call the Front desk if you need assistance, they will be more than happy to assist you with any...

Eastbourne, United Kingdom
Reviewed 5 May 2016

We have stayed here 3/4 times and on each occasion have been very satisfied with the hotel. The staff are always very pleasant and helpful. The food is lovely. We had breakfast in our room which was delivered at the time requested and there was plenty of food.

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Helpful?
Thank 41shep38
Donata P, Manager at Hilton London Croydon, responded to this review

Dear 41shep38, Thank you so much for your kind words. We are delighted that you enjoyed your stay and found the team to be pleasant and helpful. We look forward to hopefully welcoming you again in the future. Kind Regards, Donata Palev - Hotel Manager.

England, UK
Reviewed 5 May 2016

Stayed here a few times when I am on business in Croydon. Large free car park so you can leave car & get taxi or train to your destination & not worry about car parking problems. Reception very nice & efficient staff. Rooms are nice, but typical Hilton business hotel, quite plain but have all amenities. Bar area very good,...

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Helpful?
Thank holidayfunEngland_UK
Donata P, Manager at Hilton London Croydon, responded to this review

Dear holidayfunEngland_UK, Thank you for your review of our hotel. Our main aim is that our guests leave wanting to return, so I am delighted that this appears to be the case with you. I am also glad that you find our staff friendly and efficient and look forward to passing your comments to the team here at Hilton London...

Bury, Lancashire
Reviewed 4 May 2016

This hotel has definitely upped its game recently and we had a great weekend. The room was clean and fresh, the breakfast was excellent and as usual the staff were lovely. The location is superb with the 119 bus service running every 15 minutes from the Colonnade bus station just around the corner.

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Helpful?
Thank melodymcgrath
Donata P, Manager at Hilton London Croydon, responded to this review

Dear melodymcgrath, Thank you for your review. We are delighted that you enjoyed your weekend break with us and look forward to seeing you all again soon, Kind Regards, Donata Palev - Hotel Manager.

Windsor, United Kingdom
Reviewed 2 May 2016

Great service enjoyed the stay and helpful staff with a convenient location to where I needed to be in the centre of Croydon. Nothing to fault with the hotel and Staff I will stay there again if I need to be in the area

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Helpful?
Thank craigmZ3780SF
Donata P, Manager at Hilton London Croydon, responded to this review

Dear CraigmZ3780SF, Thanks for your review of our hotel. I was happy to read that you enjoyed a great service with our friendly staff, our hotel location was ideal for your needs and we look forward to welcoming you back in the future. Many thanks Donata Palev Hotel Manager

Brussels, Belgium
Reviewed 28 April 2016

Staff were very friendly, but the room given was below average. Small issues in the bathroom (faucet of bath and toilet flush not working properly) and overall outdated and dirty look of room (stains, broken eldments, etc.) Got upgraded last night, but, although the room was bigger, it was kind of similar.

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Helpful?
Thank kristof1030
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Kristof1030, Thank you for leaving a review of your recent stay with us at Hilton London Croydon. I am glad that you found our staff very friendly. I do apologise for issues you experienced with the bathroom, though not recently refurbished, we do keep our rooms ultra clean. I have shared your comments with our Housekeeping and Maintenance department...

Sydney, Australia
Reviewed 26 April 2016

It's impossible to sleep once the cranes start moving the dumpsters next door. If your room faces the dumpsters - ask to move! The noise starts at 4.30 am and runs intermittently to 6.30 a.m. No sleep.

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Helpful?
Thank eloisenow
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Eloisenow, Thanks for your review of our Hotel. I am sorry that you experienced the noise from other businesses behind the Hotel empting their bins. We are looking into this issue with our neighbouring businesses to ensure they are considerate of our guests. Thank you again for your feedback. Sincerely, Donata Palev Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: RM269 - RM773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
17 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
 of 5 bubbles Lynnep_Willerby, 6 Dec 2016 | Read review
“Rooms overlooking the car park are quieter”
 of 5 bubbles terreus, 4 Dec 2016 | Read review
“Try and book a room at the back as the front can be a little noisy but not a Major problem”
 of 5 bubbles 626janeyj, 24 Nov 2016 | Read review
“Avoid the first floor if you notice there is an event planned”
 of 5 bubbles dougieles, 20 Nov 2016 | Read review
“Book a room on the top floor for better views and order the clubhouse sandwich!”
  • Good Quality Alarm Clock
  • Coffee/Tea Making facilities
  • Room Service Menu
  • 32
  • Good view
  • Lovely Couch
  • Clean Bathroom!
  • Room
 of 5 bubbles NoelofCroydon, 27 Oct 2016 | Read review
5 of 5
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