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The Lansdowne Hotel

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The Lansdowne Hotel
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236 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Erith, United Kingdom
1 review
Reviewed 1 week ago

The hotel was well presented and clean with a very helpful staff. However it doesn't have a restaurant and bar of it's own; consequently when I got back from my meeting at 8.30pm on a Sunday there was nowhere to get something to eat. Add to that the fact that Croydon seemed to close early on Sunday and the only... More 

Review collected in partnership with this hotel

Helpful?
Thank Breach I
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Breach I, Thank you for taking the time to post feedback on your recent experience with us. At The Lansdowne we genuinely value every piece of feedback that we receive as it helps us with regards to continuity and consistency, and helps us find ways to improve for future guests. I am glad that you found our staff friendly... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I stayed here for one night only but still have a positive feedback. Room was clean and pretty, administration stuff is kind, check-in/check-out were quick and simple. Location: near shopping mall and pretty close to West Croydon train station (5-10 minutes of walking). Good free wi-fi. No private parking but 25% discount for parking inside the shopping mall. I did... More 

Helpful?
Thank Alex S
Tomasz M, Front Office Manager at The Lansdowne Hotel, responded to this review

Dear Alex S, Thank you for taking the time to post your review of The Lansdowne on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. It is music to my ears to know that... More 

Llanelli, United Kingdom
1 review
Reviewed 2 weeks ago

First time staying and so surprised by how good it was. Great value for money and staff that are so friendly and do all they can for you. It's value is not just in it's prices but in the amazing way you are looked after. Free use of leisure facilities is an added bonus. Parking works out well and easy... More 

Review collected in partnership with this hotel

Helpful?
Thank 770deey
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear 770deey, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am extremely pleased that you enjoy your stays at Lansdowne Hotel! Your comments are a delight to read and thank you once again for taking the time to share your experiences. I would especially like to thank you for your positive... More 

Devon, United Kingdom
1 review
Reviewed 3 weeks ago

Room was clean and tidy, bathroom was a good size, shower worked, what more can I say. Didn't use the gym etc, but everything else easy as described. If there was one negative, it is we felt the lift was cramped with two of us and baggage in it.

Review collected in partnership with this hotel

Helpful?
Thank peterwT7533IB
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear peterwT7533IB, Thank you so much for your lovely comments following your recent stay here at The Lansdowne. Your recommendation is very much appreciated. Unfortunately the lift is a built-in feature of the hotel and, due to the initial design we are unable to do enlarge it, however much we might like to. I am however delighted to hear that... More 

London, United Kingdom
1 review
Reviewed 3 weeks ago

Locked out on my birthday from 1am to 2:40am no one at the front desk .to open the door no key for the front door staff the worst elevator to small room to small .never agin stay somewhere in else hammersmith London.

Review collected in partnership with this hotel

Helpful?
Thank corbinw872
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear corbinw872, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have... More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for the location of the train station to London for Christmas shopping trip. Have stayed in the past at the Croydon Park Hotel and The Aerodrome Hotel which were both excellent!! and in a different class all together. But we thought we would try something new as we like to explore and that's the chance you take. The... More 

Helpful?
Thank caz1597
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Caz1597, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have... More 

london
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

Hotel was a nice stay I had a few problems but went to reception that they sorted out straight away . Very good service the rooms are small but why u need a a sleep the health sweat was very nice to go swim and chill out in the steam room I will be back here again

Helpful?
Thank bromleyboy4
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear bromleyboy4, Thank you so much for your very kind comments about your recent stay with us. I am delighted to hear that you enjoyed your experience at the hotel and the service you received, and it is wonderful that we appeared to have enhanced your work visit to Croydon in some way. As a thank you from us please... More 

Bognor Regis, United Kingdom
1 review
Reviewed 26 October 2016

Me and my boyfriend stayed the night and were pleasantly surprised. The staff were attentive as soon as we walked in offering all the services available. The staff were brilliant I wish I could give more stars. We arrived early and were given the key to our room straight away, considering the check in time was 3 o'clock and we... More 

Review collected in partnership with this hotel

Helpful?
Thank jordannw3107
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear jordannw3107, Thank you very much for your lovely comments and recommendation following your recent stay at The Lansdowne. I am delighted to hear how highly you valued your experience with us and such feedback is so motivating and gratifying! It was a pleasure to have you as our guest and I cannot tell you how proud the team was... More 

Croydon, United Kingdom
1 review
Reviewed 26 October 2016

My husband and I go and stay twice a year for our holiday. Staff are always very welcoming and helpful. The room is always very clean and comfortable. Added bonus of use of the pool and gym. Great location to shops and restaurants.

Review collected in partnership with this hotel

Helpful?
Thank 548sarahi
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear 548sarahi, Thank you for taking the time to post your review. It is fantastic to know that you enjoy returning to The Lansdowne, and my team always particularly enjoy welcoming our regular guests back to stay with us time and time again. It is also particularly pleasing to hear your comments about the service you received throughout the hotel... More 

Thompson
1 review
Reviewed 22 October 2016

In this day and age, consider removing the filthy carpet. Tall and narrow tub nearly killed myself climbing in. Thin walls. Not impressed with the staff at the highly marketed fitness facility. So many on staff and no one helping. So called fitness trainers seem to be only there to look at themselves whilst an elderly lady struggles with how... More 

Review collected in partnership with this hotel

Helpful?
Thank Laban Tkd Team C
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Laban, Thank you very much for taking the time to write a review and sharing your experiences. I am disappointed to hear that you found the health club fitness trainers to be insufficiently helpful. We usually receive very positive feedback, so your comments are somewhat disturbing. Rest assured, I shall investigate it further and certainly speak with the Department... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 

Additional Information about The Lansdowne Hotel

Address: 1 Lansdowne Road, Croydon CR0 2BX, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: RM258 - RM455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lansdowne Hotel 3*
Number of rooms: 42
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Lansdowne Hotel staff and other travellers.
5 questions
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4 months ago
Doncaster, United Kingdom
5 months ago
Kildare
over a year ago
Croydon, United Kingdom
over a year ago

See all questions (5)

Questions? Get answers from The Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double room is much bigger than twin one”
  • Double room
 of 5 bubbles alexsE8719SG, 14 Nov 2016 | Read review
“All the rooms are the same but note the iron board in on the third floor only.”
 of 5 bubbles B42ABdonnap, 24 Aug 2016 | Read review
“Walk on by!”
 of 5 bubbles harrid982, 27 Jul 2016 | Read review
“Check the room first and ask for another if it doesn't meet your needs”
 of 5 bubbles CarolG1220, 20 Jun 2016 | Read review
“Try the second floor - boutique rooms on the fourth have poor insulation”
 of 5 bubbles Cressida, 24 May 2016 | Read review
5 of 5
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