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Travelodge Croydon Central Hotel

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Travelodge Croydon Central Hotel
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455 Reviews from our TripAdvisor Community

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Showing 435: English reviews
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wales
Reviewed 4 days ago NEWvia mobile

I'll start with the front door to the hotel - totally smashed and boarded up! The entrance on the ground floor was equally as poor, old, tired, letters missing off the wording for the lift, one lift not working at all! When you do eventually get to the first floor you are greeted by happy friendly staff and a nice...

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Helpful?
Thank WalesAngie
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received and the comfort of your rooms, although we would like to apologise for the issues you experienced during your stay. Please rest assured we will pass on your feedback to the Hotel, so it may be...

London, United Kingdom
Reviewed 1 week ago via mobile

We just spent 3 nights here and the room was very clean and had just about everything we needed. TV with freeview, kingsize bed, heating that works, ensuite shower with excellent water pressure and excellent value for money. It's in a prime location in central Croydon and easy to get to shops, bars, restaurants and all modes of commuting whether...

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Helpful?
Thank Charles K
london
Reviewed 1 week ago

Things started out badly for us when we managed to walk straight past the hotel. We’d walked a good 100 meters past it, as far as the Jurys Inn and Premier Inn by the time I realised. Walking back , the large sign on the roof of this side made it impossible to miss the building, but working out how...

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Helpful?
Thank robsaw
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you very much for submitting your review. Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as cleanliness and high quality facilities in great condition are the basics of our promise to our customers and this is far from the high standards we strive to provide. Please accept our...

Brighton, England
Reviewed 1 week ago

I stayed here on a Saturday night. East Croydon station is very close, so travel into central London is quick. And an Uber taxi back to East Croydon late night was inexpensive. So much cheaper than central London hotels which were 3 times the price. Room was spacious and comfortable. I would stay here again.

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Helpful?
Thank goldcardluke
Crieff, United Kingdom
Reviewed 2 weeks ago

Used to be a good value-for-money hotel, but maintenance appears to have been non-existent for the past couple of years. Shabby and dirty now, and one of the two lifts (in a 10-storey hotel) has been out of action for weeks.

Review collected in partnership with Travelodge
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Helpful?
Thank alpal2017
TravelodgeUK, Remy from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Many thanks for reviewing our Croydon Central Travelodge. We're sorry to learn of your recent experience and would like to hear more about your stay. Please could we ask that you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we hope to hear...

Dublin, Ireland
Reviewed 2 weeks ago

Tidy room, very close to railway station and supermarkets, comfortable matress, breakfast plus service is excellent, staff is very friendly, fully satisfied, will come back again, would recommend to my friends...

Review collected in partnership with Travelodge
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Thank serhiyy2017
Graz, Austria
Reviewed 2 weeks ago

Very friendly and helpfull staff, very good room, great bed and the best pillows i have ever slept on them.The only thing i have missed was an aircondition. I had a great stay in the Travelodge. The price is also ok.

Review collected in partnership with Travelodge
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Helpful?
Thank wolfdietrichw
Manchester, United Kingdom
Reviewed 2 weeks ago

Probably worst Travelodge experience for some time. Place was shabby, reception service very slow. only one lift working. Booked for 3 people but only facilities for two. Poor Wi-Fi signal. Only redeeming point was the central location.

Review collected in partnership with Travelodge
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Helpful?
Thank FrankG1955
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Many thanks for providing your feedback with us at our Croydon Central Travelodge. We are so pleased to learn the hotel was an ideal location to suit your needs however we're sorry to learn of the issues that impacted your stay, please rest assured your comments have been passed to the hotel. We appreciate your feedback and we hope you...

London, United Kingdom
Reviewed 2 weeks ago

Web site warned about city centre location and possible noise - but did not mention that the noise was going to be reversing lorries directly outside the bedroom window all night. Rooms need proper soundproofing to get acceptable amount of sleep

Review collected in partnership with Travelodge
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Thank C2572YFdavidr
TravelodgeUK, Niki from The Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into...

Bournemouth, United Kingdom
Reviewed 3 weeks ago

Location great but hotel tired and needed good clean. Doors noisy , can hear people talking and TVs . Bed great but room needed good clean . Bathroom small with no bathmat. Only one lift working which meant people waiting around to get to rooms.

Review collected in partnership with Travelodge
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Thank kimdC684TY
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review on our Croydon Central Hotel, we are happy to hear that you found the location to be ideal. Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as cleanliness and room service are the basics of our promise to our customers and this is far...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Travelodge Croydon Central Hotel

Address: Norfolk House | Wellesley Road, Croydon CR0 1LH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: RM254 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Croydon Central Hotel 3*
Number of rooms: 149
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Also Known As:
Travelodge Croydon
Travel Lodge Croydon
Croydon Travelodge
Croydon Travel Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Croydon Central Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the first floor rooms.”
 of 5 bubbles SrinivasanV828, 31 Jan 2017 | Read review
“I dont know if all rooms face the same way? but the croydon road is a busy road,did not effect me as I left 7.30 am”
  • coffee making
  • Bed
  • TV
 of 5 bubbles patrickjohnvanspall, 2 Jan 2017 | Read review
“Make sure staff understand your food orders,”
 of 5 bubbles bazonian2015, 2 Oct 2016 | Read review
“A tip would be......turn around and find another hotel!”
 of 5 bubbles 134rita, 13 Sep 2016 | Read review
“high rooms lovely”
 of 5 bubbles I6687ZHamandaf, 31 Aug 2016 | Read review
5 of 5