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Copthorne Hotel Merry Hill Dudley

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Copthorne Hotel Merry Hill Dudley
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927 Reviews from our TripAdvisor Community

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Showing 923: English reviews
tms1987
Reviewed 2 days ago NEWvia mobile

Stayed here last night as we were seeing a comedy show near by. For £65 on a Saturday night it was great!! The pool facilities a were good bonus. We ordered room service quite late and although the meal Didn't come with everything stated the lady on reception this morning was quick to discount the bill for us. It's in...

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Thank tms1987
Merthyr Tydfil, United Kingdom
Reviewed 2 days ago NEWvia mobile

Visited here on a family trip to West Midlands Safari Park. We paid for an upgraded room as that's all that was available, which allowed us 2 free alcoholic drinks and 2 snacks. Rooms were nice, pool was nice although abit cold and breakfast was lovely with lots of choice. There is also a fridge in the room which was...

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Thank Sara T
Leeds
Reviewed 5 days ago NEW

At almost £100 per night I was expecting good things from this hotel, but it was a bit of a disappointment if I'm honest. The room was really dated with old fashioned furniture and a divan bed on wheels which moved every time I attempted to sit on it! The room was really warm with no ability to change the...

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Thank DallyLeeds
Reviewed 1 week ago via mobile

Really enjoyed my stay at the Copthorne with my partner. The staff were incredible friendly and the hotel is just beautiful in general. Arriving we were welcomed by a friendly man on reception and really made to feel welcome. Arriving to our room on the third floor- the elevators have soothing music playing which it may sound strange but it...

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Thank Mml2701
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Mml2701, Thank you for your 5 star review following your recent stay, we really do appreciate it. I am delighted to hear that you found all aspects of the hotel and the location to suit your needs perfectly and we very much look forward to welcoming you back to the hotel in the near future. Best wishes, Steve Rycroft.

Reviewed 1 week ago via mobile

Beautifully festive. Gorgeous foyer with tinsel in abundance. Very courteous staff. Very well trained and knowledgeable. Amenities lovely. Room gorgeous. Large . spacious. Welcoming. Bathroom exactly as you would expect from a well run hotel. Food was plentiful and perfect. A super place for a night. A weekend or a collapse after partying the night away. 10/10

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Thank Tracey C
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Tracey C, Thanks for your great 5 star review, we really appreciate it! My team and I are delighted that you had such an enjoyable time during your Christmas festivities and we hope to have the pleasure of welcoming you back for this years calendar of events. Warm regards, Steve Rycroft.

Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago via mobile

I have stayed at the Copthorne Dudley over three separate weekends since January 2017 and each time the service has been great. The staff were always very friendly, polite, helpful and accommodating. The few problems I did have they did their utmost to resolve quickly and to a high standard, so top marks there. The hotel itself is also quite...

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Thank K W
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear K W, Thank you for your positive review following your recent series of stays with us. I am really pleased to hear that when you encountered an issue, the team did their utmost to resolve it to your satisfaction and that you found the hotel whilst traditional in decor, to be very clean and well maintained. I will ensure...

Lancaster, United Kingdom
Reviewed 2 weeks ago via mobile

Went here early Feb for works Xmas do. Hotel is very nice and clean. The staff are excellent. There were approx 300 people at our do. We had a sit down meal all 3 courses were excellent and arrived hot. I am gluten free and it was all organised and they had a system to cope. When my pudding came...

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Thank Laura Y
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Laura Y, Thanks for your amazing 5 star review following your event last weekend. I am delighted that the team went beyond your expectations in delivering a fresh fruit salad for your dessert, I will ensure that the team are thanked for delivering exceptional service. We look forward to hosting your event next year too! Kind regards, Steve Rycroft.

London
Reviewed 3 weeks ago

Been here twice now and we've enjoyed both our stays. The staff are friendly, helpful and professional. Our room had comfortable beds and an excellent powerful shower. There is a little wear and tear within the room and the hotel in general, but it's nothing much. There is an excellent pool, sauna and Jacuzzi, which are always kept very clean....

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Thank Evan B
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Evan B, Thanks for your 5 star review, we really appreciate it. The hotel is decorated in a traditional style which many of our guests appreciate and I was pleased to see that you found everything to be very clean. I also appreciate your kind comments regarding the staff and the service they provide, I will be sure to...

Tipton, United Kingdom
Reviewed 3 weeks ago

Attented my nieces wedding here on 27th Jan 2017,absolutely lovely day from start to finish,the room,staff,food, swimming pool etc was fantastic would definitely recommend this hotel and wouldn't hesitate to book here again, well done for all who made there day memorable.

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Thank Ruth N
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Ruth N, Thanks for your 5 star review following your niece's wedding. It was our pleasure to host such a wonderful occassion and we hope to have the pleasure of welcoming you back to the hotel in the not too distant future. Kind regards Steve Rycroft.

North Wales, United Kingdom
Reviewed 4 weeks ago

We stayed here as a treat for my birthday with another couple. We booked direct and upgraded to a suite. It was amazing, two large rooms and the bed was so big we could lose each other in it. We had complimentary champagne upon arrival and also vouchers for bar snacks and drinks. Breakfast was extremely good with lots of...

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Thank samandfamily2016
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear samandfamily2016, Thanks for your great review following your recent stay! I was delighted to read you had such a positive experience and we look forward to welcoming you again soon. Kind regards Steve Rycroft.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Copthorne Hotel Birmingham Dudley. In the heart of the Black Country just 11 miles to the west of Birmingham, this fine modern hotel overlooks the picturesque Canal Marina and is just minutes away on foot from the prestigious Intu Merry Hill shopping complex. The hotel boasts 138 rooms & suites as well as impressive conference and banqueting facilities, catering for up to 600 delegates for meetings, weddings and conferences. Relax in our Le Club leisure centre whilst enjoying a beauty treatment or workout in the gym before taking a dip in the heated pool. Visitors can explore many various attractions, from Dudley Zoo, West Midlands Safari Park, Cadbury World and the Black Country Living Museum. Birmingham city centre is a short drive away with excellent shopping at the Bullring shopping mall, theatres and the Barclaycard Arena to watch all the major music artistes from around the world. With excellent access to the M5, M6 and M54 motorways and Birmingham International Airport, the Copthorne Hotel Birmingham Dudley looks forward to welcoming you as our guest. ... more   less 

Additional Information about Copthorne Hotel Merry Hill Dudley

Address: Level Street | The Waterfront, Breierley Hill DY5 1UR, England
Region: United Kingdom > England > West Midlands > Breierley Hill
Price Range: RM293 - RM752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Merry Hill Dudley 4*
Number of rooms: 138
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Also Known As:
Copthorne Merry Hill Hotel Dudley
Dudley Copthorne Merry Hill
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Merry Hill Dudley staff and other travellers.
8 questions
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Kingston-upon-Hull, United Kingdom
Dudley, United Kingdom
Watford, United Kingdom
3 months ago
Cumnock, United Kingdom
London, United Kingdom

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Questions? Get answers from Copthorne Hotel Merry Hill Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is dated, but staff are good.”
 of 5 bubbles DallyLeeds, 16 Feb 2017 | Read review
“Ask for a room on a higher floor, with a canal view.”
 of 5 bubbles 952evanb, 30 Jan 2017 | Read review
“Please use all facilities that's available you won't be disappointed.”
 of 5 bubbles 316ruthn, 29 Jan 2017 | Read review
“upgrade to a suite it is sooo worth it”
 of 5 bubbles samandfamily2016, 21 Jan 2017 | Read review
“Ask for a room with a view over the canal.”
 of 5 bubbles FionaM_12, 3 Jan 2017 | Read review
5 of 5