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Others have commented on this.
If I travel on business, I *must* have excellent internet access. i suspect that the hotel is saving money - and therefore making more money out of its guests - in not having sufficient bandwidth to cope with guests' access....More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 11 September 2015
Thank you for your recent post. I have taken the time to speak to my colleague who you were in contact with regarding your issues relating to connectivity. On occasions clients are unable to connect due to settings on their tablet, laptop etc....More
Parking was difficult and i should have know that means it would be busy! It was too busy and it was clear the staff were struggling to cope with the level of activity needed to keep several weddings and a military party all looked after...More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 9 September 2015
Many thanks for your recent post, though I was disappointed to read that you had not entirely enjoyed your experience whilst staying with us last weekend.
The hotel hosts a variety of events including weddings and military reunions, all of which go very...More
The hotel itself was a great venue for a recent wedding. However the staff and the management was poor.
The facilities and room sizes were excellent but we were seriously let down by the poor management and bad attitude of most members of staff during...More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 8 September 2015
Thank you for your recent post, though am a little confused by some aspects of the content of your review. As such I would be more than happy to investigate further, please feel free to offer me more details and contact me directly...More
Admittedly our stay at this hotel was on a deal, but I would expect as a basic that the room was clean. Perhaps I should have been prepared for less than that when our walk down the corridor wasn't decorated with uncollected room service trays...More
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 6 September 2015
Thank you for taking the time to post a review having stayed with us recently and your kind words for the service you received. Naturally a couple of your comments were not so pleasing to read and far from our normal standards that...More
Room excellent, staff helpful. Breakfast average. Right by canal lots of shops nearby
We ate at a local restraint which was very reasonable. Went on a groupon which was excellent value. Hotel surprisingly quietMore
Response from GMMerryHill, General Manager at Copthorne Hotel Merry Hill DudleyResponded 5 September 2015
Thank you for your kind words offered in your review following your recent stay with us. I was a dissappointed to see that you had not entirely enjoyed your breakfast and would welcome any additional comments you can offer me to better understand...More
US$70 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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