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Park Inn by Radisson Birmingham West

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Park Inn by Radisson Birmingham West
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645 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Derby, United Kingdom
Reviewed 1 April 2016

Stayed here whilst on business trip. Really nice hotel. Clean, well furnished throughout, decent facilities and really good rooms(well mine was) Parking was easy and the warning of £100 fine if you are not a hotel guest was not off-putting for me - just made me remember to put in my car reg when I booked in to reception. Parking...

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Helpful?
Thank Rodders1964
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and feedback following your recent visit to the hotel. I was very pleased to read you an enjoyable & comfortable stay throughout and very much look forward to welcoming you both back again very soon. Kindest regards Jason Morgan General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 30 March 2016

My partner and I stayed in the Park Inn Hotel for one night last weekend as part of a visit to Cadbury World and the West Midlands Safari Park. Although the room itself was relatively basic (there was only a shower, not a bath), the friendly staff and customer service more than made up for this. My partner was given...

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Helpful?
1Thank Deanne D
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Deanne D Thank you for your review and feedback regarding your recent stay at the hotel, I was pleased to read overall you had an enjoyable stay and especially enjoyed our breakfast and levels of customer service. We will certainly review your comments in regards to the organisation at dinner and make the necessary improvements and have rectified the...

Cheltenham, United Kingdom
Reviewed 23 March 2016

Radisson and Park Inn are both trade marks that I have come to trust for good standards and fair prices, so it was a no brainer about where to stay on a recent business trip to West Bromwich. How shocked I was to arrive in a rather intimidating, dark car park with threatening notices about £100 fines, and a significant...

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Helpful?
Thank grmcfrey
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Thank you for reaching out and writing your review. We regret to hear you were dissatisfied with the room you received, including the bed, linens, and size. We also apologize for your disappointment with the lighting and condition of the car park and the service during check in. We value your feedback and have shared your comments with hotel management...

Dublin 22
Reviewed 21 March 2016

stayed at this hotel for four nights the bedroom was very clean with a great shower in the bathroom. the reception staff were very friendly and help full the food was good ,but it was the same soup each night and not very warm.. the only problem was the location of this hotel was bad . 15 pounds in a...

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Helpful?
Thank dukedublin22
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you very much for your review and feedback following your recent stay at the hotel. I was pleased to read overall you enjoyed your stay and will certainly review the variation and temperature of our daily soup offering with the team and make the necessary improvements and look forward to welcoming you back again very soon. Kind...

Liverpool, United Kingdom
Reviewed 19 March 2016

I've stayed at the Park Inn a couple of times and the rooms are fine - a bit tired and in need of TLC but the customer service really is lovely. I've been attending regular training weekends here over the last year and have found the staff to be pleasant, genuinely friendly and hard working. Having left all of my...

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Helpful?
1Thank RAR99
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear RAR99 Thank you for your review and feedback, I am very pleased throughout your stays at the hotel you have found the team to be genuinely friendly & pleasant and the hotel super clean throughout and will certainly thank the individuals who were able to post out your left behind training notes to you after your last visit so...

london
Reviewed 16 March 2016

Visited with colleagues on business. Fair to say that this was the only hotel we could find close to Birmingham City centre that had rooms available-this should have been a clue!!!! On the plus side the food was reasonable in the evening The room I was given stank of smoke, a colleague also had the same problem, another colleague had...

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Helpful?
Thank ian t
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Thank you for reaching out and writing your review. We regret to hear you were dissatisfied with your stay. We apologize you and your colleagues were disappointed with the condition of the rooms you received, as well as the prices in the bar. We value your feedback and have shared your comments with hotel management to continually improve our guest...

Reviewed 16 March 2016

I have just returned from staying at this hotel for two Monday to Friday stays. The first week I had a twin room, the room was lovely and clean with a great power shower and plenty of room for all my belongings. The room had a double wardrobe and 2 drawers, so plenty of storage, also the temperature of this...

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Helpful?
Thank Kathryn5879
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and feedback following your recent visits to the hotel. It was pleasing to read you found the team to be friendly and service to a good standard throughout. Please do not hesitate to contact me directly before your next visit and I will ensure you are allocated the same room you experienced during...

London, England, United Kingdom
Reviewed 15 March 2016 via mobile

First of all, if travelling by car do not program your sat nav with the hotel postcode or indeed the postcode on your booking. This will simply send you around in circles. Phone up and ask and completely different postcode will be provided. Hmnnn. The actual hotel is old and worn. Not really to the Radisson quality most people are...

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Helpful?
Thank sarb d
CarlsonRezidor, Corporate Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Thank you for taking the time to write your review.We are sorry to hear of your unsatisfactory experience during your journey to the hotel. It is unfortunate when situations like this arise. We are also sorry to hear that the facilities at the hotel were less than you expected them to be. We appreciate the feedback and will share your...

Thirsk, United Kingdom
Reviewed 10 March 2016

This hotel is just off junction 1 of the M5 so is easy to get too and from. Very average rooms and food. Pool is good and people seem to like the gym but it can get busy as it is run a a separate business so has other clientele too. It is built on a bit of a slope...

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Helpful?
Thank AG1BSON
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and feedback following your recent business trip to the hotel. I was sorry to read you only found your stay to be average. We strive to exceed every guests expectations during their stay to ensure comfort and enjoyment and was sorry to read we didn't quite achieve that on this occasion. Kind regards...

Bradford, United Kingdom
Reviewed 6 March 2016

Me and my wife decided to book this hotel as we wanted to take advantage to the citys asian clothes shopping for a wedding . We arrived and were greated by a polite receptionist and were promptly given our room card. I enjoyed using the free gym and the steam room. Breakfast was nice plenty of variety for everyone.

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Helpful?
Thank YorkshireCouple1986
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review following your recent visit, I was very pleased to read you had an enjoyable stay throughout and look forward to welcoming you back again very soon. Kind regards Jason Morgan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A vibrant hotel ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with plasma televisions, climate control, WiFi and comfy cotton duvets. Fully equipped gymnasium including a 10 metre indoor heated swimming pool, steam room, sauna and spa bath. RBG Restaurant and Lounge Bar and 17 flexible meeting and function rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers and more.......... 300 Complimentary parking spaces for guests. ... more   less 

Additional Information about Park Inn by Radisson Birmingham West

Address: Inn by Radisson Birmingham West Birmingham Road, West Bromwich B70 6RS, England
Region: United Kingdom > England > West Midlands > West Bromwich
Price Range: RM225 - RM462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Birmingham West staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Birmingham West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decent double glazing, so noise levels are low everywhere. Rooms universally plain.”
 of 5 bubbles layaboutEngland_, 15 Dec 2016 | Read review
“our Room was on the ground floor and was quiet and warm”
 of 5 bubbles Sberkshire2016, 4 Dec 2016 | Read review
“Floor 1 was very quiet”
 of 5 bubbles rosalindhorton507, 28 Nov 2016 | Read review
“Request a room near the Fitness facilities”
 of 5 bubbles johnrZ7930QF, 6 Nov 2016 | Read review
“We had lower ground floor no problems at all lift and stairs”
 of 5 bubbles 628SusanP, 3 Oct 2016 | Read review
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