A place good yes think we to stay a week from my parents yes from Poland. Very noisy two men in an adjoining cabin not good no to tolerate. We had cooking smells all night from this. Then after midnight fire sirens go loud. We were expecting fire engines and police to the rescue then. Loud shouting and laughing. We were expecting injuries yes. My young children very frightened yes. There were sounds of furniture being smashed. Wine bottles all over the verandah. Not a good example to set for young children no. We were not injured. We had to complain to the manager. A French man. My parents compared the night to one in Dresden.
Excellent. Very friendly and helpful staff. Flexible check out times to allow for sight seeing. Clean and neat amenities. Good sites, close to town centre with easy access. TV reception isn't great but it's down in a small valley. Awesome stop over or few days stay to look around the Blue Mountains. We have our own caravan but the cabins, campsites and camp kitchen were very new and modern and looked good value. Will come again.
Managers helpful and friendly...amenities very shabby, need a good paint and tidy up. We had 2 nights there and amenities were never cleaned, not a good image after the troubles we have had with covid...😏😏
We came here couples times the last 2 months for our holidays ! This is perfect sport for rock climber and family Amenities are very clean. Staff very friendly and customer service is outstanding!! Easy to book , everything is simple Thank you guys for our amazing time ! Tomas and Sandra
My husband and I stayed in cabin Banksia 1 next to my cousins in Banksia 2 for 2 nights from 12/3/21-14/3/21 for a family event. We arrived at approximately 4pm. We had come a long way from northern NSW. On arrival I was told "you've come at a very busy time". I felt I was causing an inconvenience. We had initially booked a powered ensuite site. It was a fair way from my cousins cabin so I spoke to the manager on the phone and was given the option to change to canin Banksia 1 next to my cousins. We chose this option. We had a lovely shared verandah between the two cabins which we utilised well. My cousins didn't have any issues with their cabin. Our first issue was a blocked drain in the bathroom. Someone came straight away and fixed it even though they were very busy. The shower constantly dripped and the water went hot and cold throughout a shower. There was no constant temperature. The bathroom window didn't lock and the screen door didn't lock. The worst problem was the bed in the main bedroom. The mattress was very hard, uncomfortable and painful to sleep on. We had to sleep in our van instead. This was such a shame especially as we paid a lot extra for a cabin. There is no oven. Just a microwave. It wasn't even a convection microwave. We had pies to heat up so we couldn't. Disappointing considering it is a cabin that caters for 6 people. The second bedroom has two sets of bunk beds. The park looks very nice and is well maintained. We were however surprised at the lack of shade throughout the park. Most of the camping sites don't have any shade. The ensuite sites especially don't have any shade. The camp kitchen and BBQ area is great. There is an outdoor area and an indoor area with a TV. Both areas are well maintained. The website advertises a nice park opposite with the local pool behind it. We went for a walk through the park and it was lovely. Unfortunately the pool is closed from March until October or November. This was so disappointing especially as Saturday 13/3/21 was a very hot day. Not sure why they advertise the pool on their website when it's only available for such a short time. It's a lovely pool area. I don't understand why it's only open so briefly. This is a lovely park. Not sure if we will be back because of the lack of shady camping sites. If we had another family event in the area we would definitely not stay in cabin Banksia 1 unless they changed the mattress to something comfortable.…