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Traveller (1335)
Room & Suite (333)
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Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
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AMENITIES
Internet
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
4 Star Hotel
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,678)
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2,574 results
Traveller rating
1,058
899
394
148
75
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1,058
899
394
148
75
Show reviews that mention
All reviewspencil pine cabinking billy suitehighland restaurantcradle mountain lodgespa suitewine and cheese tastingnational parkcomplimentary portdove lakewaldheim spatavern foodturn down servicegas firemain restaurantenchanted walkbuffet breakfastfine dining
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1 - 5 of 2,574 reviews
Reviewed today via mobile

Unfortunately we arrived in school holidays & it was extremely busy. We stayed 5 nights in the Pencil Pines Spa Cabin, & fortunately it was one of the farthest away from the lodge so it was very quiet. Booking & Check-in: We booked directly with...More

Thank timbertoby
Hotel's Favourite
Reviewed 8 June 2018

Friendly staff very knowledgeable in the local area and happy to take the time to explain the National Park etc - food at the restaurant was perfect - breakfast choices was the next level - magical area - walking tracks 10/10 - can’t wait to...More

Review collected in partnership with this hotel
Thank Besty71
Response from Jessica G, Guest Relations Manager at Peppers Cradle Mountain LodgeResponded 9 June 2018

Thanks for the detailed feedback Besty71, I am glad you enjoyed the food options and found the service of our staff friendly and helpful - I will certainly ensure your great feedback gets passed to the team. We appreciate your ongoing support and look forward...More

Reviewed today via mobile

Given the pricing remains high it’s a shame that little attention has been given to the buildings which are looking tired & care worn. Service also waxes and wanes from very good to bored. Disappointing.

Thank Jinny57
Reviewed yesterday via mobile

Absolutely perfect location and the best breakfast I ever had! Loved their fresh home made jams and the baked beans. Decent coffee too! The main attraction is the enchanted walkway which starts right from the reception. Spacious clean big rooms . The only internet available...More

Thank Manjari G
Reviewed 3 days ago

Four of us stayed in a Pencil Pine Cabin (2 kids +2 adults). I checked the definition of cabin afterwards: "a small wooden shelter or house in a wild or remote area". Small is the key word. The room had sleeping for 3 with an...More

Thank Ben E
Response from Jessica G, Guest Relations Manager at Peppers Cradle Mountain LodgeResponded 3 days ago

Ben E, thank you for taking the time to post your feedback following your recent stay with us. It is disappointing to hear there were aspects of your stay that you did not enjoy. Our Pencil Pine Cabins can be uncomfortable when you have a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Wheelchair Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$160 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1335)
Room & Suite (333)
Dining (58)
Pool & Beach (32)
Family and Play Areas (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lindaluvs2travel
2 June 2018|
AnswerShow all 3 answers
Response from Kittie01 | Reviewed this property |
I’ve stayed twice in a Pencil Pine cabin. Both times in an end cabin of a small row of 3 or 4. No noise. CD player for your own music.
0
Votes
Jobojoanne
16 February 2018|
AnswerShow all 4 answers
Response from Mike B | Property representative |
Hi Jobojoanne To enter the National Park you need a Parks Pass, available from our Reception or from the National Parks Visitors Centre. This will provide access to their shuttle service which operates frequently into Dove... More
0
Votes
Room Tips
"Be careful about room selection, particularly if more than 2 people staying."
Read review
"Some rooms have gas fires others log and away from reception would be quiter"
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"Pencil pine rooms are cheaper and are very good, save money and go for one of them."
Read review
"Any Log cabin is good .. try to get the lake view"
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